25.1 UI Lag

[Trenton J Waller]

Experiencing some serious UI performance issues after updated to 25.1 this morning. Reverting back to 25.0.1 seems to work fine. See video for example.

Computer specs:

Processor AMD Ryzen 9 5900X 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s)

AMD Radeon RX 6800 XT

Installed Physical Memory (RAM) 64.0 GB

[nishu_kush]

Thanks for writing in, Trenton J Waller.

I did some testing, and I didn't see the issue. Are you using any third-party plug-ins? Can you try running After Effects 25.1 in Safe Mode with Third-party plug-ins disabled?

Let us know if that brings any change.

Thanks,
Nishu

[MilesPL]

I seem to be having the exact same problem. I'm wondering if it's to do with AMD hardware. My Intel and Nvida laptop do not have this issue.

Specs:

CPU: Ryzen 9 5900X

GPU: Radeon RX 7900 XTX

RAM: 32GB DDR4

[Trenton J Waller]

Hi @nishu_kush I have tried safe mode and am still getting the same results.

Here is a demo:

https://f.io/jgIdqjbY 

[Trenton J Waller]

@nishu_kush here is a similar demo using ctrl+alt+shift to bring up the safe mode dialog as instructed. Disabled third party plugins and got the same result:
https://f.io/ptMlSlSw 

[nishu_kush]

@Trenton J Waller, is your GPU driver updated to the latest? Can you try disabling the Hardware Accelerated Composition, Layer, and Footage Panels in After Effects preferences > Display?

Let us know if that brings any change.

Thanks,

Nishu

[Trenton J Waller]

Great ideas @nishu_kush! Unfortunately, still the same UI lag after trying those.

Updated my GPU driver:

Unchecked that box:

[Trenton J Waller]

@nishu_kush here's a more expansive demo of the issue. Not sure if this will be helpful in further diagnosis.

https://f.io/iIyeK9ob 

[davidfols]

I am also having serious lag as well with all aspects of the program. A smaller comp (1440x64) with two images and 3 lines of text takes 15 seconds to render. It is completely unbearable.

Specs:

CPU: AMD Ryzen 9 3950x

GPU: Nvidia RTX 4080

RAM: 128GB DDR4

[nishu_kush]

Thanks for sharing the details @Trenton J Waller & @davidfols. Please allow us some time while we look into it.

Best,

Nishu

[MilesPL]

Is there any update on this? The laggy GUI is making my work very annoying

[james_dinn]

I've had similar experience with AE 25.1 to the point that I've reverted back to v24.6.4 until the issue(s) get resolved. AE 25 is completely useless as it constantly freezes and lags even with simple gausian blur effects. Safe mode makes no difference and I'm running the latest Nvidia drivers. AE 25.1 also likes to hog up nearly all of my memory even while idle with nothing previewing in a simple comp. Completely ridiculous. AE v24 works like a champ so I'll stick with that until Adobe sorts this out. I'm also suspicious that it's AMD related. 

Specs:

CPU: Ryzen Threadripper 3970x

GPU: EVGA RTX 3090 FTW3 Ultra

RAM: 256GB DDr4

[jgjerde]

Hi Trenton,

If it isn't too much trouble, as an experiment could you try closing the Properties Panel first (and keep it closed) and then see if that makes any difference in the example scenario you provided in the posted video? I am not suggesting this as any potential solution but it may help us narrow the problem down since I am having a hard time reproducing any similar issue.

Thanks,

Jamie

[MilesPL]

@jgjerde I'm struggling to do my job at the moment becuase of this issue. I have similar hardware and the same issue.

Here is me closing the properties pannel too

https://drive.google.com/file/d/1rsUVf09uZaeuxjCl1WpyMcvXaUwiuwsM/view?usp=sharing

[jgjerde]

@MilesPL @Trenton J Waller another potential thing to look at here. While I realize some of these issues seem to be new to 25.1 it is probably worth looking at your current Power Options in the Windows Control Panel. Example pasted below...

As you can see Ryzen hardware has it's own plan which does affect CPU performance, as does the Ultimate Performance setting. In the past we have seen certain settings that can be modified here have performance impact on AE on certain hardware. 

Thanks,

Jamie

[MilesPL]

@jgjerde Thank you for the suggestion. I have played around with these and they don't seem to help unfortunatly. I think the AMD Ryzen setting was removed for the 5000 Series CPUs for Windows 11

[james_dinn]

I'm on Windows 10 and checked my power settings which have been already set to "High Performance". Sticking with v24 until Adobe gets this fully resolved. 

Specs:

CPU: Ryzen Threadripper 3970x

GPU: EVGA RTX 3090 FTW3 Ultra

RAM: 256GB DDr4

[jgjerde]

@MilesPL can you provide a test project that exhibits the issue in your video? Feel free to send me a message directly,

[MilesPL]

Thank you @jgjerde. It seems to be every project I open or start. I just PM'd one over

[Ahmed_Elsaid2926]

having the same problem 
exactly like this
even when moving the time indicator
it is so laggy

[S1Ber]

Hi Miles

I was initially able to reproduce the problem you're seeing on a PC with a Ryzen 5800X and 32Mb RAM. However, the problem went away when I closed down other apps (especially the browser) to free up memory. Can you give that a try to see if it helps? 

Thanks for your help

  - Simon

[MilesPL]

Hi @S1Ber,

Thank you for looking into this. It seems to still be the problem even if it's the only application I'm using. My RAM usage could be high or low and it still lags a lot. If I back-date to 2024 After Effects, it works fine again then, but this isn't an option for me since I pick up work from other co-workers

[S1Ber]

@MilesPL, are any of your coworkers experiencing the same performance issues? Are they using the same version of After Effects? Is their hardware the same as yours?

[MilesPL]

We all have the same version of After Effects but different hardware. Most of them have M1 Macbooks or Intel i7 Surface Laptops. I'm the only one using AMD

[cnapa26423039tz8u]

I have the Same UI Lag Issues on my private Laptop (it es a very good one) an on my PC at Work (Not so good one).
I now installed the Old Version 25.0.1 and it works perfectly well. With Version 25.1 After Effects ist absolutly unusable for me.

[MilesPL]

@S1Ber Just updated this morning and the problem seems to have gotten worse. Now the program won't even open any projects without crashing. I also cannot open any existing programs.

https://drive.google.com/file/d/1Lz5rFn4i691JpeJSKq6EiuV6mRdzBG2t/view?usp=sharing