Captivate

I’m having difficulty copying an avatar from one project to another in Captivate 13.  Has anyone been able to do so or are there any suggestions? Thanks in advance

Hello, I’m experiencing an issue in Captivate (Not Classic Captivate) when trying to rearrange and group slides within the Table of Content (ToC) setting menu. The slides are sticking to my mouse when trying to drag or click to move. Additionally, this prevents me from grouping slides together in groups.  Course I am working on has several sections that I ideally want to group together in the ToC for easy user access. Updated to 13.0.0 version last month when this issue first appeared. It is affecting both brand new and old courses.  Only thing I can do is “hide” slides and rearrange via the arrows. Unable to group or create any levels due to the bug. Attached is a screenshot and a short video showing the error.Slide 3 won't release from mouse and cannot be rearranged or grouped. 

Hello everyone,  I'm hoping that someone can offer some guidance on what to do here. I'm working in Captivate Classic 11.8.3 on MacOS 26. My Timeline in the app has recently turned all grey. It still works, but it is very hard to read because everything looks the same. Oddly enough, whenever I go to separate the timeline from the main Captivate window, it will display the expected colors only while dragging the Timeline. Whenever I let it go, it reverts to all grey.  I have run the preference clearing tool, cleared my cache, reinstalled Captivate, and tested on multiple projects, including demos from Adobe. It stays all grey no matter what I do. Does anyone have any ideas? I have a project that I really need to finish, and it is so hard to use the Timeline like this. See attached photo. 

Hi! I’m using the drag and drop widget. It’s supposed to be responsive, but when I preview it in mobile mode (or if I use a smaller browser window), the title and the body text are overlapping. I thought these boxes were supposed to auto adjust so that they don’t overlap? This is captivate V 13.0.0.168 which I think is the most recent release. mobile:  Desktop, small window: 

When opening GENERATIVE AI, to use avatar, the following message appears (service not available). I have checked all the AI ​​functions in the preferences, I have even restarted Captivate. If I use the rest of the AI ​​options, it seems to work but it takes a long time to respond. Or they don't work either.

Hey, y'all. I've used the JavaScript below (inspired by Paul Wilson!), which has worked well to automatically scroll my long scroll projects. It works as designed in both Preview and within our company's LMS. However, it doesn't work in Share for Review. Anyone else experience this? Any workarounds? Currently using Captivate 12.5.const contentBlocks = document.getElementsByClassName("cp-cb__container");  // Check if the second element exists before trying to scroll. if (contentBlocks.length > 1) { contentBlocks[1].scrollIntoView({ behavior: "smooth"}); };

Hello,I am working on a project in Captivate New and am finding that the ai voice volume seems to fluxuate from caption to caption. It sounds fine at 1st then when it shifts to the next caption may sound lower and then back up to loud the next.I am having to chop dialogue up to mantain the standard for number of words displayed per caption, per ADA guidlines, where it is recommended not to exceed more than 2-3 lines of text with between 32-42 chanracters per line.  I am using the same Ai Voice for the entire slide. Has anyone else encountered this issue and what is a solution or work-around you found to resolve it?   

I am working on a project where the client wants the project to start with closed captioning off, but allow the user to turn it on and off again if they wish. I thought this would be simple...but it appears that it isn't. If I use the toggle to turn closed captioning off at publish from the Project Properties, the CC button in the playbar remains grayed out and clicking on it doesn't reveal the captions if the user wants them on. The same is true if I publish with captions on but use an On Enter action on the first slide to turn captions off via setting the Project.ClosedCaptions variable to False. If I publish with captions off and then use a button to allow the user to turn captions on via setting the Project.ClosedCaptions variable to True, this does activate the captions- but then the playbar CC button does not work to turn the captions off again.  Is there any way to publish with captions off as the default, but allow the user to turn them on and off

Hi Community! I have a project with several brief video demos. At the end of each demo slide, the video "jumps" back to its first frame before transitioning to the next slide. There is no reflection of this in the demo (I don't accidentally click a "back" button on my browser) nor in the video editor (the video end is clean.) I don't have an image or video "hidden" in the back or the slide background, either. However, it happens in the Captivate and SCORM cloud preview modes. I have played with slide length, video editor, and re-recorded the demos to no avail. Any ideas?  Thanks in advance!  

I was wondering if this is 'normal'. I'm trying to add captions to some videos in my course, and assumed I would be able to see the wave forms to be able to time it correctly to the audio in the video file.But instead for some reason all I'm getting is a grey bar... and when I try to play the audio to try and time it... it jumps and does all kinds of weird things that make it impossible to retime.  I tried closing and reopening my file, and same thing. This seems to be a permanent glitch. But if someone knows a work around let me know. 

 In the old versions of captivate you could not select the published text, as it was an image. It is possible to do it now in version 13. When publishing I verify that it is still not.

Creating impactful learning content shouldn’t feel like a marathon of rewrites, tone fixes, and endless polishing. With the new Generate text feature, Adobe Captivate 13.0 brings generative AI directly into your authoring workflow—so you can draft, refine, and adapt content in minutes. No switching tools. No clutter. Just clean, consistent, learner-ready content, right inside Captivate.  Learn more about how to generate text using AI in Adobe Captivate.   Why this feature is handy Smart Content Creation – Draft, rephrase, elaborate, or itemize your slide content with ease. Audience Adaptability – Instantly adjust tone and style for different learner profiles. Efficiency & Consistency – Save time while keeping your voice consistent across modules. Instant Updates – Make quick text changes without reauthoring entire sections. Before you begin, make sure Generate text is enabled under Generative AI preferences.   Two ways to ge

I am trying to import captivate 12.3. How can I do this? 

I have a CC subscription through my employer (not for Teams) and I'm trying to evaluate Captivate to replace Absorb for our dynamic learning course-creation authoring, since we don't need the LMS side right now. I've installed Captivate, but when I click to start the free trial, it opens a tab to the CC for Teams free trial page. I don't need that. I have CC already. I just want to try out Captivate before deciding whether or not to pay for it. I don't need to be taken to the download page for Captivate, either. I can't stand the way Adobe does business these days. The steps to start the free trial should be intuitively obvious, and maybe they are to some people, but I'm at a loss, and so is my IT department.I've also got a personal CC subscription, but that system is currently down, and I don't have permission from IT to use its login to test getting Captivate's free trial to work under a different account.Any assistance would be greatly appreciated!

Hi, I have an issue with animated gif files where they do not replay correctly when I return to the slide that contains them. They play fine the first time viewed, but not if you return to it. It seems the only way I'm able to keep the gif playing is if I set it to endlessly loop. And if I do that, the animation doesn't start from the beginning when I return to the slide. I just want the animation to start over and play from the beginning once every time I go back to the slide.My animations were made in Flash and exported as gif animations. I'm using Captivate 7 and my client needs the course to be all HTML5 (no Flash).Has anyone been able to get a animated gif (not set to loop) to play correctly (meaning from the beginning of it) if you return to the slide after viewing it already?Thanks,Dan

I am installing Adobe Captivate Classic on a new Windows 11 laptop. When I run the Set-up file and get to this screen:Microsoft Edge opens to the following screen (I had previously attempted same, with same result, and logged in 'successfully'):Then, since I know it's me trying to log in, I click Approve login, and get this:So, I return to this screen and wait for something to happen:Nothing happens. The install does not proceed. The product is not installed.Just for fun, I click sign in here (as above), but nothing happens.The installer is stuck. How can I resolve this issue? Note: I did update our company name and primary email address. This may be related.Please help, thank you. 🙂

Abracadabra!   Say Hello to Adobe Captivate 13.0, your very own eLearning genie. Whether you’re starting from a PowerPoint deck, an idea scribbled on a napkin, or a blank screen, Adobe Captivate is ready to grant your creative wishes. With smarter AI, faster workflows, and more intuitive design tools, it’s never been easier to turn your training ideas into engaging, interactive learning experiences. Just think it and Adobe Captivate makes it happen! Let’s take a tour through what’s new in Adobe Captivate 13.0 and why this release might just change the way you build learning experiences.   AI-Powered Creativity Adobe Captivate’s new AI features are like having a co-designer who never sleeps. Here’s what’s new in your creative toolbox. Generate Text: Need a quick course title or slide content? Type in a short prompt and let AI do the writing for you.   Generate Image: Bring your ideas to life with AI-generated visuals. Whether it’s a background, character, or concept

Hey there!While syncing animations with narration, I notice some elements end too soon or overlap.Is there a quick way to match visuals with voice timing — maybe something better than dragging everything manually on the timeline?Feels tricky to get perfect sync every time.

Any idea why, after publish to SCORM 1.2, some slides are not showing text boxes, buttons or bookmarking in SAP Successfactors? Even in the flimstrip, or canvas, I'll see an empty slide, and only if I click throughout the canvas, then I can finally see the text boxes. This is happening to old projects from a previous version of Captivate that have been updated, as well as new projects made directly in the version I have. I'm using basic animations (fade in, occasionally a fly in) and basic, web friendly fonts (Calibri, Tahoma, and Times New Roman). These projects are also taking 40+ minutes to publish, but don't have more than text, audio, and continue buttons.

In previous Projects I would at times utilize a Highlight box within a simulation slide to block out content for the slide. Other times I would use a highlight box to include a picture to refer to. With Adobe Captivate 13 all of these things are now slightly transparent. Even when I I change the opacity to 0 and back to 100%. When I do this the simulation slide shows it is now back to the way it was in Adobe Captivate 12 but when I preview or publish it resets the highlight box back to slightly transparent. Does anyone know of a fix that doesn't involve swapping the highlight box for an instruction box? 

I have a project that contains 3 slides:  1st slide is the title, 2nd slide I added a Teams .mp4 file, and the 3rd slide is just a slide with "Complete" on it.  I am publishing this video to an LMS.  If the learner gets interrupted and closes the content in the middle of the video, I want them to pick up where they left off when they return to the content.  In the project, I do not have a TOC.  In Preferences under the Advanced LMS settings, I do not have "Never Send Resume Data" checked.  For some reason, the content always starts over at the beginning slide 1.   Thoughts?  Am I missing a setting?

Hello! I need help with what would be a fairly straightforward Advanced Action in the old Captivate, but expressions do NOT quite display the same in Captivate 12. I have been unable to find any information about expressions beyond, you can add an expression in Captivate 12 using Assign Variable. Indeed, the option to add an expression is THERE, but no longer has operators (+, -, /, *) in drop-down menus, just a blank line. I have tried everything I can think of for this simple calculation, including learning more about JavaScript, but it shouldn't be that hard!!   I want to add two variables to get a total on another variable: Total_Bounce = Q1 + Q2.  Here are some of the problems I have encountered:  Copy and pasted the expression:  Any help from users who have used expression in Captivate 12?  TIA  

In the Canvas LMS, my Captivate projects have stopped working.  We upload to the Files area of the course and then link to the index.html file.  However, all we get is a never-ending 'loading' icon.  The HTML files play correctly from my desktop.  These are not SCORM files, just basic presentations. Any thoughts on what might be blocking display of these files now?

The inconsistent behavior of captivate 12 has been one of the most frustrating experiences I have had with e-learning software.My current issue, the TTS VO is randomly being cut off for some users... but not all. The audio sounds fine on my end, but my QA person keeps having it cut off at random chunks of the start or end of the audio.Has anyone else encountered this and fixed it? I never use to have these issues in captivate classic.I updated to Captivate 12.6 yesterday.