Download & Install

I am one of the few remaining CS6 users.  Adobe has finally had enough of us CS6 users Don't re-install, deactivate (with the attempts to reinstall) Master Collection CS6.  I was having an issue with exporting to H.264 after years of being able to do so without issue.  After searching the Forums, it was suggested to re-install.  I pulled out the CD's (remember those?), ran the installation, entered the serial number and off it went.  When launching one of the programs, I was presented with a dialog box that stated that I have exceeded the maximum computers for my license.  I selected the close button and was able to use the application.  I then did a Master Collection Update thinking that it might pick up that the machine it was installed (Mac address) would be recognised - nope.  After the update, I was now presented with a 27-day application stop due to the multiple computer installations. Again, search these Forums.  The suggest

Ich habe zwei Rechner: einen stationären PC im Homeoffice sowie einen älteren Laptop, den ich als Reiselaptop nutze, da ich häufig auf Messen und Events unterwegs bin.Bei meinem bisherigen Reiselaptop scheint sich nun allerdings der Datenträger zu verabschieden – kurz nach dem Start friert das Gerät ein und ist nicht mehr benutzbar.Daher habe ich ein anderes, etwas neueres (aber ebenfalls älteres) Laptop von mir als neuen Reiselaptop eingerichtet und dort Photoshop installiert. Dabei erhielt ich jedoch die Meldung, dass die Seriennummer bereits auf zwei Geräten verwendet wird.Mit mehreren Anläufen – da der alte Reiselaptop immer wieder eingefroren ist – ist es mir schließlich gelungen, Photoshop dort zu deaktivieren. Ich bekam auch die Bestätigung, dass ich die Lizenz nun auf einem neuen Gerät verwenden kann.Allerdings wird mir auf dem „neuen“ Reiselaptop weiterhin angezeigt, dass die Lizenz bereits auf zwei PCs aktiv ist.Der Telefonsupport konnte mir leider nicht weiterhelfen. Mir wur

I bought a full box bundle of adobe photoshop elements 12 and adobe premiere elements 12 at a goodwill and cannot activate it because the serial number was never written on the box so someone could activate it upon buying it

As we are totally unhappy with adobe, selling software and removing support even the download links we are looking to removing all adobe software from our computers.  We have followed  the instructions in this link : https://helpx.adobe.com/creative-cloud/apps/manage-apps/creative-cloud-apps/uninstall-or-remove-apps.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.8.5 but adobe is bad, not even their own recommendations work. How do we totally remove all adobe software including adobe creative cloud?[profanity removed by moderator]

I recently purchased a new laptop and tried to activate my Master Collection 6.  I received error saying my serial number was revoked.  When I contacted customer service they gave me two different excuses.  First they said my software was pirated, even though I have never had a problem registering it or transferring it to new computers over the last 11 years.  Then they said I had too many activations, but my account is showing no activated devise.  I only use the software a few time a year, so a subscription does not make sense.  I just want to be able to use the software I have using legally for years.

Hello,I own a licensed copy of Adobe Creative Suite 5 Design Premium. I successfully deactivated the software on my old computer using Help → Deactivate. On my new Windows 11 computer, activation still reports "Activation limit reached" and says the serial number is activated on two computers. Adobe Customer Care referred me to this forum. I have the original serial number but my original Adobe account was associated with an email address that no longer exists. Can an Adobe employee or community expert advise how to obtain an activation-count reset for this legacy product?After deactivating CS5 on the old computer, I did not remove it. Clicking on Photoshop, a box came up with a long license agreement.  I accepted that and the next box asked for the serial number and then a choice of a 30 day trial or “Buy Now” - for CS5.  Seemed dated and irrelevant since I expect to decommission the old computer anyway.Not trying to steal from Adobe.  I bought a perpetual liscense product and would l

The context:I have an old CS6 program I am looking to install on a new computer. This would be the third computer I want to install the program on. We can call this computer #3. When I opened the program, I got a message saying that the serial number is already in use by the maximum of 2 computers, and that I need to deactivate another computer to use this program. Well, computer #1 is not one I can access any longer (not sure where it is or if it even functions at all... which I doubt; for all intents and purposes, it is dead and buried). So getting in there to deactivate the program is impossible (unless there are seances for computers). Computer #2 might still have a little life left in it, but it's fast going kaput (hence buying computer #3). For personal reasons, I want to keep the program on computer #2 activated, if possible, for a little bit longer. The question:Is there any way to deactivate the program on a machine that no longer functions?I have so far attempted these potent

I did a reinstall of my PC and also installation of photoshop CS6.  For activition I need to do a registrqtion zithin 7 days. After filling in my email for registration of photoshop CS6 I should get an email with code, but I don’t receive anything. And yes I’ve checked my spam folder. Please advise what to do next 

The error message is:  Windows cannot find ‘C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManger\Adobe Installer. exe’. Make sure you have typed the name correctly, and then try again.I am forced to uninstall Creative Cloud, and then reinstall it and my program apps.  Windows 11

I have 2 computers, an old one and a new one. I’ve had CS 5 on the old computer for probably 10 years, and on the newer computer for about 5 years.My newer computer had problems so I had to take it into the shop. In the meantime I used my old computer which I haven’t used for probably 3 years. I pulled up Photoshop to do something simple on my old computer and closed it.A few days later I got my newer computer back, opened Photoshop and got the message about the activation limit reached. I’m allowed to have it on 2 computers so….why am I getting this message?? But I thought no big deal because I was going to sell my old computer anyways. So I did the deletion of the software with the deactivation button while online on the old computer, finished, and figured I was done. I go back to the new computer and….. I still get the same message. I called Adobe and they basically said “It’s a legacy product. We can’t activate it anymore because our servers are closed for that; we haven’t offered

Hi there,I am using the CS6 Master Collection on MAC PC, but now I need to install it  on Windws PC(I know if use it on Windws PC needs to deactivate the license on MAC PC) but when insert the SN 1325-xxxx-xxxx-xxxx-xxxx-3524, by my Adobe account, for validate my DW software or other SW inside CS6 Suite, I get the message box “Invalid SN or SN revoked”, why this strange behaviour while in the past this SN was valid on Windows PC?? May you help me to fix this issue? Thank you in  advance  BR Massimo

I own Illustrator CS6 (version 16.0, Windows, boxed perpetual license), registered to my Adobe ID since April 23, 2013. The product and serial number are visible on my Adobe account products page (I will not post the serial publicly). After installing on a new PC, I get this error at launch:"The serial number is already in use by the maximum allowed computers. You need to deactivate another computer within 23 days to use this product." The old PC that still holds an activation is broken and will not boot, so I cannot deactivate from that machine. My account's "Activated devices" page shows nothing I can remove. I contacted Adobe support chat, provided the serial number, and asked for an activation reset. The agent replied that activation/deactivation must be done by the customer, and that for this end-of-support product they cannot access or modify the license. I then asked for escalation to a supervisor and a case number, but the chat was closed without any answer. I still have the or

Je veux réinstaller plusieurs logiciels de 2025 car mon Mac book pro ne lisait plus camera raw notamment. Je ne peux pas dépasser la version MONTEREY 12.7.6 donc je souhaite revenir aux logiciels 2025. Mais creative cloud ne me le propose pas et ne veut pas réinstaller les logiciels précédents

Hi, My subscription plan was just automatically renewed this month, but suddenly I’m unable to access any of my apps. I’m not sure why this is happening, and I would really appreciate it if you could look into this issue.

Possiedo una licenza di aggiornamento di Adobe Creative Suite 6 Production Premium, acquistata regolarmente tramite Digital River International SARL il 29 agosto 2012, al prezzo di 849 euro.Conservo la conferma originale dell'ordine e il numero di serie. Dopo aver cambiato computer, il programma segnala che il numero di serie è stato revocato.Durante il contatto telefonico con l'assistenza mi è stato comunicato soltanto che CS6 non è più supportato e mi è stato proposto un nuovo abbonamento mensile.Chiedo che venga aperta una pratica scritta e che la richiesta sia inoltrata al gruppo responsabile delle licenze.Desidero sapere se il mio numero di serie è stato revocato perché considerato irregolare oppure perché Adobe non consente più nuove attivazioni di questa versione.Chiedo inoltre di verificare se sia possibile ripristinare o sostituire il numero di serie, consentendomi di utilizzare la licenza acquistata.Sono disponibile a fornire privatamente la conferma d'ordine e la documentazi

I must install 24.6.3 version of Premiere Pro and AE to use a especific plugin that work only them.

Ive trie removing my firewall, Ive tried the cleaner tool, ive tried reinstalling, Ive tried deleting the OOBE folder, Ive reset my device multiple times, I dont know what to do

Tried installing Crative Cloud on a fresh Windows 10 (Pro) build.When trying to load creative cloud I got two pop-up system errors saying that the code execution could not proceed because MSVCP140.dll and VCRUNTIME.dll were not found ... and that reinstalling the program amy help.Reinstalling the program did NOT help.I eventually found (thanks Google) that the problem related to the fact that the Microsoft Visual C++ 2015 Redistributables were not installed on my machine (Adobe's support information suggests that all the C++ redistributables are installed / provided with the installer ... and maybe they are, but the installation didn't work).I set out to install the 2015 C++ redistributable from Microsoft's site, but that installatin failed because it was apparently already installed (even though Add/Remove Programs said it wasn't).After much searching (thanks Google ... no thanks Adobe), I eventually found the cause and the solution - that the 2015 redistributables wouldn't install be

Ya he llamado 3 veces, he enviado correos adjuntando los documentos del banco donde figura que me siguen generando el cobro del plan que se supone ustedes lo han cancelado a fines de febrero pero no tengo ninguna respuesta de nadie.Necesito que se cancele el plan definitivamente para que nunca más se me cobre por eso y se me haga el reintegro del dinero cobrado el mes de abril.

​@Jeff_A_Wright After updating the Creative Cloud Desktop app the settings of the cookie doesn’t accepted. I can accept or reject the cookie settings, but the prompt appears again every time I restart.I see this on several machines. I’m only on Windows and can’t check if it’s the same on MacOS Screenshot from a German client 

Hallo, ik heb een Photoshop-abonnement en gebruik een iMac 27-inch eind 20212 met masOS Catalina 10.15.7. Ik wil Photoshop 22.2 installeren, maar in Creatieve Cloud ontbreekt de optie ‘Andere versies’. Kunt u deze versie beschikbaar maken voor mijn account of mij een officiele offline-installer geven? Mijn Mac kan officieel niet naar een nieuwer macOS_ versie worden bijgewerkt.

i want to unsubscribe from adobe cloud and account but can't find the usubscribe page. For some reason it is not available you get linked to all kind of options but not one that says unsubscribe account.

I am running macOS 14.8.9 I previously used "Master Collection CS6 Mac".Most or all of that collection has since been deleted. Possibly without using an Adobe Uninstaller app to do so.In the macOS toolbar, the Adobe Creative Cloud icon shows (although it might be 'grayed out'). When I click it, a blank window with a scrollbar appears).I want to:1) Remove the "Adobe Creative Cloud" icon from my toolbar.2) Delete all Adobe apps and their supporting files except: "Adobe Digital Editions 4.0.app" (which is: "separate from the Creative Cloud subscription apps") and its supporting files.I've run: "Creative Cloud Uninstaller.app" Version: 4.6.0.384 Created: 7/9/2018, and chose to uninstall (not repair), then rebooted, and the icon remains. I've repeated the process again; no success.Regarding (specifically) removing the toolbar app, Adobe AI says (in part) to: "Open the Creative Cloud desktop app."When I try to open that app, the icon/app expansion animation kicks in, but nothing else happens