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A low-level exception occured in

New Here ,
Jun 27, 2024 Jun 27, 2024

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I'm using Adobe Premiere Pro Version 24.4.1. (Build 2) and still get this error message every single time

 

A low-level exception occured in

mlc.dll (GetAVICodecs)

 

How can I fix this error?

 

 

Bug Unresolved
TOPICS
Performance or Stability

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3 Comments
Adobe Employee ,
Jun 27, 2024 Jun 27, 2024

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Hi matthiasb22762405,

 

Sorry about the poor experience. We can get this checked. Let us know when exactly you are getting this error. Also, what is the format & codec of the media files you are working with?

 

Thanks,

Sumeet

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New Here ,
Jun 27, 2024 Jun 27, 2024

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I work with all kinds of codecs and media files. I get the error message at the start regardless of opening an existing or new project.

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New Here ,
Jul 03, 2024 Jul 03, 2024

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LATEST

any update?

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