• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

can't work in project or export gives an error every time I try to do something in the project

Community Beginner ,
Jun 09, 2024 Jun 09, 2024

Copy link to clipboard

Copied

A very important project of mine (musicvideo for client) has been bugging. It worked firstly perfectly fine, but quite unexpected priemiere has recently been giving an error everytime I try to do something in the project, such as playing it or exporting. Ive tried multiple things... Importing the workspace of the project in another project, resetting the default settings, copying the project, a previous and newer premiere version. All didn't work, please help.

Version of now downloaded premiere: 'Adobe Premiere Pro' 24.1.0 (build 85)

computer specs:

Macbook Pro 14-inch nov 2023, Apple M3 Pro, 18GB, Macintosh HD (

512,37 GB from 994,66 GB used) , Sonoma 14.5

Maybe also good to mesnsion the project is on a external samsung ssd, but premiere already has acces so woulnd't think thats the problem. Also the project is concverted from older to new version, and worked fine for a day but then the crash came up. Also already restarted computer ect.

Any help would be really appreciated,

kind regards

Musa

 

Bug Needs More Info
TOPICS
FAQ , Performance or Stability , Projects or collaboration

Views

45

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jun 10, 2024 Jun 10, 2024

Does PPro crash when exporting any project, or just this project? 
Can you successfully create a new, empty project in PPro? 
I see a crash report from your email address; it appears that there's a problem with some caption text.

Status Needs More Info

Votes

Translate

Translate
1 Comment
Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

Copy link to clipboard

Copied

LATEST

Does PPro crash when exporting any project, or just this project? 
Can you successfully create a new, empty project in PPro? 
I see a crash report from your email address; it appears that there's a problem with some caption text.

Status Needs More Info

Votes

Translate

Translate

Report

Report