Program monitor disappears when exporting to Media Encoder

[Peter_Robins]

Hi everyone,

Issue - The following occurs in both my work PC and home PC, using a 2 monitor system with custom workspace in both locations. I can only give details of my work machine at the moment. My Program Monitor in the right hand monitor space disappears after I export to Media Encoder, which also sits in my right hand monitor.

Adobe Premiere Pro version number: 23.5.0 (Build 56)

Operating system - Windows 11 Pro version 10.0.22621 Build 22621 

System Info: CPU, GPU, RAM, HD:

CPU 12th Gen Intel(R) Core(TM) i9-12900, 2400 Mhz, 16 Core(s), 24 Logical Processor(s)

GPU and Driver Version: Nvidia GeForce RTX 3070 Version 31.0.15.3640

RAM 64.0Gb

Hard Drive: SSD 2Tb

Monitors: AOC at work, Phillips at home.

Video format: h.264 1080p25/50

Workflow details: single or dual camera depending on the job (funeral services), but the issue happens with every export at work and home. 

Steps to reproduce - Export the job to Media Encoder > start encoding to Mp4 (h.264 1080p25). Return to Premiere Pro and my right-hand monitor's window (floating Program Monitor) disappears. 

Expected result - Both Premiere Pro windows of my custom workspace should have remained viewable.

Actual result -  Program Monitor window disappears. I have to choose a standard workspace, then choose my custom workspace for both windows to reappear.

[Dreamtime8]

Yes, this thread is almost exactly descibing the issue; switch to Export in Premiere and when the export starts and switches back to the Edit workspace, the undocked panels are no longer open. I have to click on Reset to Saved Layout to return the panels to the workspace. Since all of my panels are undocked I end up with a workspace with nothing in it. This started the same time as the Edit and Export shortcuts were added to the workspace.

[Abbottoklus]

@Kevin-MonahanHey Kevin, yes it looks like the same issue.

[Kevin-Monahan]

Updating the status of this bug report.