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Hello
Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.
But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.
Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?
Many thanks
Dan
I believe I have the answer for you.
I had the same error. Tried the same steps as you did, even tried a different desktop and different locations to Project manage to and didnt work I then found that if I unticked the box (Include preview files) then the project manage worked without the unknown error at the end. Hope this helps.
Had the same issue and found a workaround. Made a new project an imported the main sequence from the original project in the new one. Used the project Manager on the new one and it worked.
Hi,
I had the same error today (July 24, 2019) on the latest CC update of Premiere Pro. I tried unchecking "include preview files." That didn't work. Then I went back and tried unchecking "Export Media Files to Match Clip Names." That didn't work.
Then I tried unchecking "Exclude Unused Clips." That worked. I was finally able to export the project.
When i faced this issue in 99% cases it was solved by unchecking "Include Audio Conform Files"
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Hi,
I had the same error today (July 24, 2019) on the latest CC update of Premiere Pro. I tried unchecking "include preview files." That didn't work. Then I went back and tried unchecking "Export Media Files to Match Clip Names." That didn't work.
Then I tried unchecking "Exclude Unused Clips." That worked. I was finally able to export the project.
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Same story for me. It's a weird glitch, as there is so much media and the point is to "consolidate" and keep only what's necessary for the project. Thanks for everyone's help!
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This was a lifesaver. After trying numerous things include renaming half my SFX library to avoid any possibly "special characters", I cannot believe that unchecking "exclude unused clips" would fix it. Thanks!.
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This worked for me, thanks. Actually, I just went ahead and unchecked all the boxes. Not ideal, but a solution.
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Finally figured out what was happening with my project and I hope this helps someone. I had two .txt files which were readme files for the next person to use as ref while working on the project. Turns out deleting these files fixed the issue for me.
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Thanks a lot! Clearing .txt files from the project worked for me!
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I was getting this error for a project and couldn't figure out why. I tried unchecking the box for "Include Preview Files" and it finally worked! Hope that works for you, too.
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Still doesn't work 😞Still not working
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I found that removing the .mov or any special characters on any of the files being Transcoded worked for me.
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When i faced this issue in 99% cases it was solved by unchecking "Include Audio Conform Files"
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Yeah, but no.
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That's the one that worked for me
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For me, I had to get rid of all my .braw files. I opened the folder that all the files were being copied to and sorted by date added, so I could see where it failed each time. So if you are working with Blackmagic Raw then maybe that's an issue too.
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The .braw files are 100% the issue for me. I've had this same problem in the past with mixed media (mp4, .mov, and .braw) I couldn't get the project to "collect files and copy to new location" no matter what boxes I checked or unchecked. Then I removed the .bdraw clip as a test and it worked flawlessly!
For that project, I had to transcode the .braw clips I was using to .mp4 and replace the original camera media in the sequence. (I was sending the sequence to be finished by another editor.)
But now I'm trying to collect files in a project that is exclusively .braw for VFX work that will need the ORIGINAL .braw data and I think I'm screwed. Can't get the sequence to collect and copy and don't see a workaround. ADOBE, please fix this bug!
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Have you been able to figure this out? I need someone to color correct my project and I have to send it to them. I am using braw files and it is not working.
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I’m having this exact problem right now on premiere using braw files I have no solution atm very frustrating need to send this to get colored and now I can’t smh. Let me know if you find a solution
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Still the same issue. I unchecked/checked every box there is. No luck. All .braw clips. Damn...
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Yeah, still not fixed.
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I unchecked all the options. chose a local file location and then copied to my external drive
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This may have work for some people, but turning off the INCLUDE PREVIEW FILES seems to be the best solution, judging by all the likes under the comment by brettc42277808
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I had success after unticking 'Rename Media Files to Match Clip Names', previously I had unticked all the other 'Options' boxes, restarted, changed directly to desktop and cleared cache.
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If Unchecking "Include Audio Conform Files" is not working for you, try keeping the project file in the same folder that you're trying to save the whole project to. This worked for me!
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For me nothing worked until I downloaded and installed the most recent BRAW Adobe plugin from the Blackmagic Design website. After updating that everything worked perfectly! Make sure you have the latesst update.
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Ребята, мне действительно помгла эта вещь. BRAW Adobe plugin. установил и все заработало!!!
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This is still an issue for me. I'm running PP2020 and used to be able to project manage just fine. But I tried to project manage a recent project and kept on getting this error. I've tried literally everything--I've duplicated the project file, I've created a new project file and imported the sequence I'm trying to manage, I've unchecked all the boxes suggested, I've tried saving it to a different HDD. Literally the same error every single time.