Re: After Effects must be installed...

thatsmauri · ‎Jan 05, 2018

sebrame, thanks for letting us know in a detailed way! Happy to hear that it worked out for you this way If I understood you correctly: you've now re-checked "Run as Administrator" on both Apps and everything runs fine again?

thatsmauri · ‎Jan 05, 2018

Data plans are for mobile internet usage. You pay a fixed amount of money and get - for example - 2GB monthly. Every other MB that you use beyond that fixed GB rate costs additional money Here's a website that explains it: What Is a Data Plan for a Cell Phone?

thatsmauri · ‎Jan 05, 2018

Ann, sebrame is on a limited data plan Uninstalling and reinstalling (which he or she also tried before without luck) can be quite costly.

thatsmauri · ‎Jan 05, 2018

Definitely malware or some sort of. Googling the URL throws up nothing but a link to this thread here. In addition to running a complete scan*, as maria__ suggested: check if you have any strange browser plug-ins/add-ons installed and remove these. * Download and install Malwarebytes and run a complete scan of your computer. If the program finds any malicious files, let it remove these.

thatsmauri · ‎Jan 05, 2018

Hello anasgoat, sorry to hear that you have trouble Could you please try the steps listed under the following link? » Enable Flash Player for Opera Kind Regards, Maurice

thatsmauri · ‎Jan 05, 2018

Hi sebrame, there's a possible solution I've found on StackOverflow. » after effects - Adobe Dynamic link between PremierPro and AfterEffects is not working - Stack Overflow Could you please give that a try and see if it works? Be sure to replace every gray marked sentence there with your installation paths, etc. Kind Regards, Maurice

thatsmauri · ‎Jan 05, 2018

I just found this posting from Trent, explaining why Dolby is missing: » Re: Dolby Audio Decoder missing after Premiere CC 2018 (V12) update Also, see this Adobe Help page: » Adobe Creative Cloud apps use native OS support for Dolby

thatsmauri · ‎Jan 02, 2018

You could also try adding "royal-us.funplusgame.com" (without quotation marks) to the Exception list as the game is served over this URL. Other than that, I'm a bit clueless... Another solution would be to re-install Opera. Could you try that?

thatsmauri · ‎Jan 02, 2018

Hello mariee9380478, all mayor browser vendors - Apple, Google, Microsoft, Mozilla - decided to prevent certain plug-ins from being activated by default. Additionally, Adobe announced plans to no longer support Flash by the end of 2020 and browser vendors will follow by gradually removing Flash support from their desktop browsers. For now, you have to include every website that uses Flash as an Exception (see this Guide for Opera). In the long run, XFINITY and other websites that still use Flash elements might consider switching over to HTML5. Kind Regards, Maurice

thatsmauri · ‎Jan 02, 2018

Hello everyone, please keep in mind that Holidays were happening in the last few days. Adobe's Staff members are just humans, too @ming hinl42188404 Have you checked your Account page? Under "Plans & Products", you should be able to see, if your subscription has been cancelled or not. @ananyas71425824 Please check your Spam folder. Make sure that e-mails from Adobe are not getting placed there. In any case, I'm tagging Rajashree Bhattacharya - she'll be able to help both of you. Kind Regards, Maurice

thatsmauri · ‎Sep 15, 2017

Hi Oleg), the activation servers for CS3 applications have indeed been shut down. Please take a look at the following help site from Adobe for solutions: » Загрузка продуктов Adobe Creative Suite 3 Kind Regards, Maurice

thatsmauri · ‎Aug 13, 2017

Ah, bummer... Another reason why this error might show up: you are running a 32-bit Operating System (OS), but try to run a 64-bit software on it. While 64-bit can run both 32-bit and 64-bit based software just fine, it won't work the other way round: 32-bit can only run 32-bit. (I hope this was not too technical ) However, would you mind doing the following? 1. Uninstall all Adobe apps that you have currently installed on your PC. 2. Remove all Microsoft Visual C++ Runtime Libraries and restart your PC afterwards. 3. Install every Visual C++ Runtime Library again, like you did before, and restart your PC once again. 4. Now install an Adobe app of your choice and it should work. I'm crossing fingers! Kind Regards, Maurice

thatsmauri · ‎Aug 13, 2017

Hi Kayla...., sorry to hear that you have trouble cancelling your membership Sheena Kaul , can you help out please? Kind Regards, Maurice

thatsmauri · ‎Aug 13, 2017

Hi peterdimitrov, this error is showing when there are inconsistencies in the Microsoft Visual C++ Runtime Libraries. Please follow this Guide from the Autodesk website on how to uninstall and reinstall them: » How to remove and reinstall Microsoft Visual C++ Runtime Libraries | AutoCAD | Autodesk Knowledge Network Let me know if this helps Kind Regards, Maurice

thatsmauri · ‎Aug 11, 2017

Hello jennyk73889317, you're on the 'General' tab. You'll need to click on the 'Creative Cloud' tab in order to see the settings Kind Regards, Maurice

thatsmauri · ‎May 21, 2017

Hi janeb6638999, as per System Requirements, 'Photoshop Elements 12' is not compatible with Windows 10 You could try Windows' Compatibility Mode (Guide here), though... (On a side note, 'Photoshop Elements 14' would work under Windows 10) Kind Regards, Maurice

thatsmauri · ‎May 21, 2017

Hi manuela88367188, I think these pages should help you » Browse, sync, and manage Adobe Creative Cloud assets » Adobe Creative Cloud Libraries Kind Regards, Maurice

thatsmauri · ‎May 19, 2017

Hi Deborah, I'm on Windows 7 too, but did not get redirected (Chrome). Have you tried using a different browser? In any case, here are the direct download links for the latest version: » https://airdownload.adobe.com/air/win/download/25.0/AdobeAIRInstaller.exe (Windows) » https://airdownload.adobe.com/air/mac/download/25.0/AdobeAIR.dmg (Mac) I hope that helps. Kind Regards, Maurice

thatsmauri · ‎May 08, 2017

You're not an idiot Sheep happens. Have a good day!

thatsmauri · ‎May 08, 2017

Hi rosepubserv, under the 'Creative Cloud' tab (next to 'General' in your screenshot), there should be two fields: 'App language' and 'Installation path'. In the 'App language' dropdown menue, you can find the entry " ". Does this help? Kind Regards, Maurice

thatsmauri · ‎May 08, 2017

richardb90178487, do you use other Cloud apps - such as Dropbox? Another user had/has the same issue last year; his thread can be found here: Some error occurred during cloud switching - syncing paused, will not restart Tagging David__B. Kind Regards, Maurice

thatsmauri · ‎May 08, 2017

Hi Rein Art, let's try without any difficult english tech terms You'll need to re-install the 'Creative Cloud desktop app'. To uninstall the App, please follow the steps on this page: » Uninstall the Adobe Creative Cloud desktop application After uninstall, download and reinstall the CC desktop app from: » Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial In some cases, the use of the Creative Cloud Cleaner Tool may be needed. Details on how to download the Cleaner Tool can be found here: » Use the Creative Cloud Cleaner Tool to solve installation problems The "Adobe App files" you've mentioned could be custom plug-ins or profiles that you have installed and that are lying in Adobe product directories. Back them up to be on the safe side! I hope this helps. Do not hesitate to write back, if something is still not working. Kind Regards, Maurice

thatsmauri · ‎May 04, 2017

Hi again gerardb5330072, under your posting, there should be an 'Actions' dropdown. Clicking on it should reveal two links - 'Edit' and 'Delete'. Click on 'Edit' and then you can edit your posting in order to remove the email address Basically, you'll need to tick the 'Recipient' field in the form and fill out the remaining fields with all the necessary details. Then upload the form to your case. You're done at this point. The Transferor needs to do the same steps you did, but ticking the 'Transferor' checkbox instead and (I think) rather than filling in his name, your name must be written in the corresponding field... I hope that helps. Kind Regards, Maurice

thatsmauri · ‎May 03, 2017

Hi gerardb5330072, please edit the email out of your posting for your own safety, as this is an open forum. Never share personal information. We also may not be able to fully help you with this, because this forum is mostly a users-helping-users forum and your case is more suited for the Customer Support Make sure that you follow these steps on this page accordingly: » Transfer an Adobe product license Also, note on that page it says: "Both the license transferor (current owner) and the recipient (new owner) must complete a Transfer of License form. Both forms must be returned to Adobe before the license can be transferred." Kind Regards, Maurice

thatsmauri · ‎Apr 17, 2017

dohertydan, viewing the index.php of the theme will always throw this error, no matter what you try. That's how it works. To see any changes that you have made to your theme, you'll need to visit your website's main site. This blog entry from another site might help: » How to fix the “PHP Fatal error: Call to undefined function get_header()” error in WordPress | Ardamis Kind Regards, Maurice

thatsmauri · ‎Mar 30, 2017

richardk24146896, as BenPleysier pointed out: HTML is HTML. You can open any HTML file with Dreamweaver. To publish your website, please check out the link Ben gave you above. Kind Regards, Maurice

thatsmauri · ‎Mar 13, 2017

InDesign can be used to create works such as posters or flyers, brochures, magazines, newspapers, books... You could probably use it for your example chart, too. However, you could also create this in Photoshop easily. I would say, use the software you're more comfortable with.

thatsmauri · ‎Mar 05, 2017

Hi pawels37920466, apart from kglad's suggestion: CS2 and CS3 apps are not compatible with Windows 8(.1). Both Suites are ten years old already and Adobe does not support their ancient versions (such as CS2) anymore. That being said, you might want to give the 'Creative Cloud' a try. Available plans can be found here: » Creative Cloud pricing and membership plans | Adobe Creative Cloud Kind Regards, Maurice

thatsmauri · ‎Mar 05, 2017

Hi tamarah83817199, could you please tell us what your system specs are? Another possibility: the installer might be corrupted/incomplete. That can happen when your internet connection was disrupted while downloading. Solution: try again downloading InDesign. Kind Regards, Maurice

thatsmauri · ‎Mar 05, 2017

Hi philipm22749144, unfortunately, Elements 8 is only compatible for up to Windows 7 You could try out the 'Compatibility Mode' inside Windows (click here for a Guide), but there's no guarantee that it will work... That being said, if that fails you might consider to buy a newer version of Elements. Follow Himanshu's links above to see which Version starts to support Windows 10. Kind Regards, Maurice

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