Re: Vertical Split view?

Dave Creamer of IDEAS · ‎Jul 22, 2025

As a tip, you can use the Windows key + left keyboard arrow or the right keyboard arrrow to quickly move the windows around. When you use one of the keyboard commands, you will get a preview of open windows to select your other half of the monitor. (The up and down arrows work too.)

Dave Creamer of IDEAS · ‎Jul 22, 2025

How are you creating the PDF: through the Acrobat ribbon or with a Save-As? Whatever one you are using, try the other. Also, just to confirm, what are you viewing it in?

Dave Creamer of IDEAS · ‎Jul 22, 2025

Some possibilities... Text is actually in overset. Look for this image at the lower-right corner of the text frame. (Select frame with Selection tool.): File is saved in the cloud but you are opening a local version. Check for any cloud-saved documents. Corrupt document. Save as IDML and reopen. Then save the opened file back to INDD.

Dave Creamer of IDEAS · ‎Jul 21, 2025

I am not sure the activation servers are still available for older software. Generally Adobe is only supporting two versions back. The error message may not reflect the actual problem.

Dave Creamer of IDEAS · ‎Jul 20, 2025

To view your Adobe activated devices, log into your account in a browser. Click on the icon in the upper right of the Adobe windows and select Manage Account. From the Manage Account screen, select Plans and payment at the top menu, then Activated devices. For Windows, you can also go to Settings>Home For Mac, you can go to Apple menu>System Settings>General. The name will be listed there.

Dave Creamer of IDEAS · ‎Jul 20, 2025

What do you mean you were "not able to cancel"? Was it a technical issue on Adobe's end? Here are the cancelation terms: You have 14 days after your initial purchase. https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Dave Creamer of IDEAS · ‎Jul 19, 2025

Earlier, on a replay, you mentioned you have not purchased the file. Are you working with the preview or the actual art? Based on the original post, the problem was a color shift upon export. Did you open the art as an AI file or did you import? If the latter, was it into a CMYK document?

Dave Creamer of IDEAS · ‎Jul 19, 2025

@robin_kyle1009 I'm sorry--who are you? It appears that this is your first post to this thread. I was responding to @gwendolynf81215961

Dave Creamer of IDEAS · ‎Jul 19, 2025

You didn't mention your platform, but it's _always_ fun to guess... Old interface: OR New interface: OR

Dave Creamer of IDEAS · ‎Jul 18, 2025

Can you post the link to the stock image?

Dave Creamer of IDEAS · ‎Jul 16, 2025

I was able to log into both my person and enterprise accounts*. The basics (sorry): check the spelling of your loging and password; and the case of the password. (I use Microsoft Authenicator instead of passwords for my OneDrive's, so I don't know if that was an issue.) Check permissions of your access to the OneDrive. These are all guesses... *I have the OneDrive desktop app installed so I never needed to log in directly in Acrobat.

Dave Creamer of IDEAS · ‎Jul 16, 2025

It's _possible_ that other readers may open/read the form correctly, but it is a crapshoot. Mac uses Preview by default which I know mangles forms; Windows uses the Edge browser. Best to strongly recommend the free Adobe Acrobat Reader as @try67 suggested. By recommending Reader, you are not spending hours to troubleshoot other people's systems.

Dave Creamer of IDEAS · ‎Jul 16, 2025

How do I update my Adobe Operating system? By @musicart_1084 The operating system (OS) refers to either the Mac or Windows OS, not Adobe.

Dave Creamer of IDEAS · ‎Jul 15, 2025

My Wndows systems are Dell. They sell Alienware too. My newest system are XPS 15 7590 with an i9 processor, 64 GB RAM, 2 TB SSD, 4K monitor. It's a little old--purchased in 2019--but it still runs circles around most laptops I've come across. I also got the 4 year hardware and accident coverage (from Dell, not a third party). Since laptops are hard-to-impossible to upgrade, get the best you can so it will last. I usually max everything out and then decide where to cut back due to budget. (Dell also offers financing.)

Dave Creamer of IDEAS · ‎Jul 15, 2025

That system only goes up to 16 GB RAM. I would also add to my list a 4K monitor.

Dave Creamer of IDEAS · ‎Jul 14, 2025

I would go with an i9--I believe the latest i7 update was late 2023 (but not sure). The AMD processor is somewhat equivilent to an i7. I would get MUCH more than 16 GB RAM. My laptops have 64. I would get a 1 TB SSD. I would get the best video card that is offered. It cost more in the beginning but laptops have limited upgradability. Unfortunately, I don't believe either of those models would fit my specs.

Dave Creamer of IDEAS · ‎Jul 14, 2025

This is not perfect, but you can edit the transpareny grid colors under Document Setup and then select the View>Show Transparency Grid menu.

Dave Creamer of IDEAS · ‎Jul 11, 2025

You should be able to replace it after export: Select the exported files Right-click and choose "Rename..." The Find/Replace dialog box will apear. Windows users can use PowerShell.

Dave Creamer of IDEAS · ‎Jul 09, 2025

I've seen some posts about a registery edit, but it is not recommended by Microsoft. Can you make a shortcut of the folder and put it where you want? (Not sure if a shortcut of the temp folder will work, but it's worth a try.)

Dave Creamer of IDEAS · ‎Jul 08, 2025

To answer your question... AFAIK, the temp folder location is controled by Outlook.

Dave Creamer of IDEAS · ‎Jul 07, 2025

You marked your own answer as "correct" however, you did not give any details as to the solution. The forums are here not only to help the OP (you) but to help others that may have the same problem. Please post the actual solution.

Dave Creamer of IDEAS · ‎Jul 07, 2025

This is the page to _download_ the free Reader. You have to download it and install it before you can open your PDFs.

Dave Creamer of IDEAS · ‎Jul 06, 2025

Good to know. It was ingrained in my brain--old habits die hard.

Dave Creamer of IDEAS · ‎Jul 05, 2025

Acrobat Reader is free so no paid version. Do you mean Acrobat Pro?

Dave Creamer of IDEAS · ‎Jul 05, 2025

Character and Paragrapph styles can have keyboard shortcuts. Granted, they require a modifier key and a numeric keypad key (Cntl/Cmd-numeric keypad 1, etc.), but with an extended keyboard, this become as, if not more, efficient.

Dave Creamer of IDEAS · ‎Jul 03, 2025

If you look at the Properties, under the Description tab, you should see what program created the PDF. InDesign should be listed unless they did some unusual process. Also, you should see if it is tagged or not. I believe untagged PDFs treat every line as a separate paragraph, whereas tagged PDFs retain the paragraph info.

Dave Creamer of IDEAS · ‎Jul 01, 2025

More weirdness... Mine is at Standard and I have scroll bars all the time. I am on a 4K monitor, however.

Dave Creamer of IDEAS · ‎Jun 30, 2025

This is an old thread, but... Storyline is to Articulate Rise as Captivate Classic (Basic layouts) is to Captivate 12.

Dave Creamer of IDEAS · ‎Jun 30, 2025

As a test, make a copy of the file(s) and change the fonts to something like Minion Pro or Myriad Pro and see if the issue goes away.

Dave Creamer of IDEAS · ‎Jun 29, 2025

@JTeam_Dad How to disable on both Mac and Windows has been answered multiple times on this thread. (It has been asked/answered hundreds to times in the forum.) You are just repeating the info. @glen_0346 You are correct--the AI button is still there, even when you deactivate it. However, when you click on it, it will display an option to re-active the service. Otherwise, it won't work. I DO agree that the button should go away too, but I suspect Adobe wants to remind you that the feature is still available.

Dave Creamer of IDEAS

Dave Creamer of IDEAS

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