Hi there,    Thank you for reaching out. We have Creative Cloud for teams and Creative Cloud for Enterprise subscriptions. You can learn more about what's included here: https://adobe.ly/3FGGEOm.   I suggest contacting the sales team to understand the types of entitlements available and which would suit you best. To contact them, you can request a consultation via https://adobe.ly/4dOO2DL   I hope this helps you.   Thanks, ^BS ... View more

Hi there,    Sorry for the frustrating experience. I have reviewed your account and found that your subscription is in a cancelled state now. Do you still need help with anything else?  Happy to help.   Thanks, ^BS ... View more

Hi there,    As you mentioned, you are having trouble assigning licenses to existing users even after removing the previously assigned licenses. Have you tried removing the users from the console, re-adding them, and then assigning the license? If not, please give it a try and check. For more details, see: https://helpx.adobe.com/in/enterprise/using/manage-users-individually.html.    Let us know if this helps.   Thanks, ^BS ... View more

Hi there,    I have reviewed your account and found that you have a Creative Cloud for Teams subscription. Please ask the contract owner to contact Adobe support directly for help.  For more details, please see: https://helpx.adobe.com/in/enterprise/using/cancel-teams-subscription.html.   I hope this helps you.  Thanks, ^BS ... View more

Hi there,    As you have mentioned you are facing the same issue as the author of this page, you'll also need to contact your Admin for help, as mentioned by Kglad above. To know how to contact your Admin, please see: https://adobe.ly/3ZmVtfy;   Hope this helps.   Thanks,  ^BS ... View more

Hi there,    Thank you for sharing this with us. We recently made some UI changes in the Admin Console, and this help document is being updated.  The options now appear when clicking on the small search box next to the user name in the list; please see the screenshot below.    I hope this helps. Let us know if you are still facing issues.    ^BS ... View more

Hi there,    I have reviewed your account and found that you have Creative Cloud for teams. Single Sign-On functionality is only available for Creative Cloud Enterprise users with a federated ID.  To learn more, please see https://adobe.ly/3GZugt5;   Thanks, ^BS ... View more

Hi there,   You can permanently remove an inactive user folder from the list of folders in the Inactive Users tab. Before permanently deleting a folder, you can transfer its contents to an active user and verify that the user has successfully claimed the content. Once permanently deleted, the content cannot be restored. 1. Select a folder in the Inactive Users list. 2. Click Permanently Delete. 3. From the list of options, choose one of the following, and then click Next: Share content now: Folder content is sent to a designated user via email. If you choose this option, specify the email address of the designated user who receives the content. Share content later: The folder content remains in the Inactive User tab until it is permanently deleted. Permanently delete content: The folder is permanently deleted with no option to share the content. For more information, see Reclaim assets from a user.   4. Click Permanently Delete again to confirm the action.   To know more, please read the following help document: https://adobe.ly/45as6AH. Let us know if this helps.   Thanks, ^BS ... View more

Hi there,    I have reviewed your account and found that you have an Adobe Photoshop Individual single-app personal subscription and an Adobe Creative Cloud teams subscription registered on the same email address. please let us know which subscription you are trying to access?  In the meantime please try the troubleshooting steps shared in the following help document to resolve the trial error: https://adobe.ly/4dcyd9G.   Thanks, ^BS ... View more

Hi there,    The license's details can be viewed by the contract owner. Please contact your contract owner to change the license count. For more details, please refer to the following help document: https://adobe.ly/3RXeDEO;   Let us know if you have any questions.    Thanks, ^BS ... View more