Account, Payment, & Plan

es ce que je peux utiliser l'offre etudiant quand je suis en secondaire en belgique  

I hope this email finds you well. My name is Gabriel, and I need help with my Adobe Creative Cloud account. I just ran into an unexpected charge.I recently started a free trial. The trial duration was until September 26 US$22.99 monthly. I also learned about the option for a refund before Oct 3rd and avoid fees. I forgot to cancel before my trial ended. I continued using my subscription until today when I decided to cancel my subscription. I want to request a refund.I've tried reaching out via chat, but the system says no one is available repeatedly.

Merhaba. Aylık 159 ödeme planım varken bu aylık ödeme planımda 1.150 tl lik bir ödeme görüyorum. Bir dahaki ay da yine aydı ödeme kartımdan çekilecek. Bir yanlışlık olmalı?

OláTenho um aviso de problema de conta mas não consigo resolver. O cartão de cobrança expirou e não consigo alterar! Ao carregar no "editar cobrança e pagamento" acontece um erro sem quelauer informação. Sou administrador de sistema e mesmo assim não consigo fazer nada.Agradeço ajuda. O suporte IA é inutil e o suporte por telefone não existe!

Dear Adobe Customer Service,I hope this email finds you well. My name is QUOC ANH MAI, and I'm writing regarding my Adobe Photoshop subscription (). I've encountered an unexpected charge that I need your assistance with.Here's a timeline of events:1. On August 20, 2024, I started a free trial of Photoshop.2. The trial was set to end on August 27, 2024, after which I would be charged US$22.99 monthly.3. I was informed that I could cancel my annual subscription before November 9, 2024, to get a full refund and avoid fees.4. On August 28, 2024, I was charged US$22.99 as I forgot to cancel before the trial ended.5. I continued using the service until September 25, 2024, when I decided to cancel my subscription.6. Upon cancellation, I received a confirmation that my service would end on September 27, 2024.7. However, I've now received a notice that Adobe will charge me an additional $126.45 on September 26, 2024.I'm writing because I'm very confused and concerned about this $126.45 charge.

Bonjour,Je souhaite prendre la suite photo Lightroom et Photoshop mais lors du paiement ma carte est refusée et mon compte paypal qui contient IBAN et carte bancaire est également refuséAvez-vous déjà eu ce cas ? Merci

I would like to ask I had a subscription fee of 9.91€, recently expired, bor. should I choose the 9.91 package again?if I cancel the previous one when the pricing is now 12.39?

Over the last 5 days I have received no less than 79 verification codes that I did not ask for. Most in the middle of the night. I assume someone is attempting to log into my adobe account (can't imagine why) or there is a glitch somewhere. I have reached out to Adobe support but it hasn't been remedied. Is anyone else having this issue? 

Dear Adobe Support Team,I hope this message finds you well. I am writing to express my deep concern regarding the early termination fee of $111.94 that has been applied to my Adobe Acrobat Pro subscription.Due to unforeseen financial difficulties, I am currently in a challenging situation and did not anticipate such a significant charge. I understand that this fee is part of the subscription agreement, but I must admit that I did not fully comprehend the implications when I signed up. In fact, I have only used the service for one day and have even paid for an additional month, hoping to continue using Adobe’s excellent products.It has come as a surprise to me that Adobe, a company I have always admired and trusted, would impose such a steep penalty, especially when most companies offer more flexible options for customers in difficult circumstances. I genuinely believe that penalizing customers in this manner is not in line with the customer-friendly image Adobe has cultivated over the

Bonjour je me retrouve facture de 99,90 je n'ai rien demandé. Je souhaite annuler ce paiement. Aucun service client disponible. 

I noticed that a large sum of money was taken from my Paypal in the name of Adobe. When I checked this in my account, I saw that there were multiple invoices of € 362,85. For each year of my membership. But I subscribed for € 35,75 per year. When I contacted customer support about it, they told me that it was a new discount for next year and that I will pay 35,75 annually starting next year. Which is not true, because they told me the same last year. (I documented the proof and the experience with the customer support and you can see them in the video I will send along.) The automatic response of the contact support bot also confirms that it is €35,75 annually, just like the price under my subscription tab. But adobe keeps sending invoices with a larger price than the promised price on the website.The customer support offered me 2 months of free subscription, but since I got charged €362,85 instead of €35,75 yearly, for multiple years, I don’t think this is fair. Displaying a wron

Hello, it has come to my  attention that my school no longer pays for adobe but I accidentally clicked free trial and I dont know if I need to cancel it because it doesn't show up as a play due to it being a school account. I don't want it charge me or the school which would go to my school fees and ultimately not allow me to graduate High School

i have an Adobe plan with my school. when I try to use my Adobe apps at home, it says that i'm using a free plan. when I use them with the school-managed computers, all the apps appear.

need to cancel membership, all the links to cancel not working

Last month Adobe cancelled my student plan (because I supposedly graduated. Maybe I entered the dates wrong) but I forgot to confirm my student status again and it charged me the full price. Today I confirmed it and received an email with information that my education status is confirmed but if another plan had been activated I have to contact customer support. The info panel in my account says the regular price will be billed (the 68,68 € one).

My student discount at Adobe has ended since I misplaced the study deadline, I am still studying a master's degree at university UAI (Universidad Abierta Interamericana) and I cannot afford the full plan. If someone helps me come back with the plan. When they charged me 20,000 Argentine pesos, I canceled the service and they gave me until the end of October for free, but I need to renew the plan with the student discount. Thank you very much and I await a response. 

Hi, ich habe aktuell das folgende Problem, dass ich erfolgreich meinen Studenten Status eingereicht habe und auch als Student im Account angegeben werde, dennoch wurde mir jetzt wiederholt der normale Preis abgebucht. 

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Hello, when I go into my Adobe accounts, none of them have active plans which I can see, but I am being charged $10.54/mo, and I believe its because I have a campus account which I was using for a discount. But now when I access my account, it doesn't show I'm being charged anything. So somewhere there is an account of mine being charged.How do I stop the charges if none of my accounts have visible active plans? I want to get in touch with billing but I can't contact them directly.Thank you.

Cher Adobe J'ai 85 ans et je suis un utilisateur de Photoshop et d'In Design.J'ai utilisé des versions non enregistrées pendant un certain temps, mais je me suis enregistré récemment. Comme j'utilise ces programmes à des fins personnelles, comme la création de cartes de Noël ou d'anniversaire et   de petites œuvres d'art en tant que bénévole, les coûts d'abonnement à Adobe deviennent une véritable contrainte.Le problème est qu'il n'y a pas de tarifs spéciaux pour les seniors comme pour les étudiants. J'apprécierais que vous répondiez à ma question ...

Hola! buen día. Alguien me podría ayudar a saber porque me cobran un impuesto en mi servicio de Premiere pro?. 

Buenos dias, tengo dos cuentas de adobe, y me han hecho un cargo en mi cuenta bancaria que no aparece en los invoice de cada una. Como puedo averiguar porque me han hecho ese cargo. Gracias

 I canceled a subscription and keep getting charged.   There is no phone number available.

Good day, I canceled my subscription in time. for the second time they took money from me for membership. membership has been cancelled. there was a problem and my money went out for the second time. I was able to log out successfully. please help me. now it asks me for a cancellation fee, but I successfully canceled itwith regards  Matúš Maťo