Account, Payment, & Plan

i just paid and the money came out my account but adobe saying it was declined. and im still locked out. Customer Service saying they are closed for the weekend, who can i talk to today!  

Re: Adobe Case ADB-35309785-J8W1I started a trial subscription on June 28th and tried Adobe Acrobat on that day.  I decided I didn't want it. I cancelled my subscription on July 6th, just after I was billed.  Then, I contacted Adobe requesting a refund.  Not only did Adobe not give me a refund, but instead, you continued charging me each month, even though I cancelled the subscription and stopped using it in June. I just cancelled me subscription for the second time.  Please refund me for the last three months, or at least two months.Chris

I recently subscribed and my subscription was cancelled and the invoice disappeared from the site and the amount was deducted. What happened?

Resulta que por error adquirí el plan anual en lugar de el mensual en ligthroom movil y solicité un reembolso, este fué aceptado pero el dinero no volvió a mi cuenta, de esto ya hace una semana,  alguien sabe cual el el tiempo de espera para que el dinero te sea transferido?

I only intended to evaluate this software over others during the free period. I then forgot to end the subscription at the end of the free period - so was happy to pay a monthly charge. HOWEVER, they now want to charge me nearly £90 to cancel, otherwise I have to pay for the full year. Pretty disgraceful.    [Topic edited for clarity.]  

I accidentally signed up for Adobe and then cancelled it. They charged my credit card, after the trial I cancelled and no I don't know how to get my money back. very hard to find out where to go and who to talk to ??How frustrating 

Hello! I got a problem here's a description of it: I decided to use Adobe Photoshop for the first time and there was a period of 1 week after which I did not use the application, but I was charged anyway, please tell me what to do(I stopped using the program because I didn't like the subscription price as well as some other aspects of the interface, sorry for bad ENG i use google translate)

Hi, I got a free trial to use Adobe photoshop on the 28th of August and i said i should cancel before the 5th September which i did and Adobe still charged me. Im honestly so dejected and dissapointed im a college student and adobe literally took my money i use to live. Any help is greatly appreciated

Instalé la prueba gratuita de Photoshop para terminar unos proyectos para la universidad. Pasados los 7 días de prueba gratis, me llega al correo de que tengo problemas de facturación, tengo que pagar para seguir con la suscripción pero la quiero cancelar. Voy a mi cuenta para "actualizar" los detalles de pago y me sale que no tengo plan. Luego me sale que supuestamente tengo el de photoshop y me dice que no puedo cancelar la suscripción.  Espero obtener respuesta pronto y me puedan ayudar a cancelar la suscripción.   Gracias.   Nicole.   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

I do not have an Adobe plan according to my account page but I have been charged month after month with no way to cancel.

I have cancalled my adobe creative cloud subscription and uninstalled it from my computer but I am still getting invoiced and I got an email saying my account is now suspended for non payment. But when i go to my plans it says I have no paid plans and no activated devices?

hello i've bought the free trial and used it for a week but because of my surgery i wasn't able to cancel it after 7th day and my subscription asks me to pay for a whole month. i havent bought the full month yet and it will be my first monthly purchase after trial if i pay but i won't be able to use it this month because of my health issues and what i want to ask is do i have to pay the cancellation fee after buying for the monthly subscription and cancelling right after? i don't want to pay the cancellation fee and i want a refund after i pay for the month. it says if i don't make any move my account will be suspended and i have read somewhere that getting suspended means i have to pay more fees? is it true i don't really know please enlight me on this topic because i wont be able to use it anyway. by the way it has been more than 14 days since my trial ended.

I signed up for a free trial of Acrobat Pro in early July.   It wasn't helpful and I canceled prior to the end of the trial.    I continue to be billed monthly by Adobe.  I've canceled this three times now!

I have an annual plan and pay through PayPal, and since June, I've had a problem with the card linked to PayPal, so the monthly fee wasn't charged (the account was suspended, as it should). But since I was on vacation, I didn't notice that this issue with payments was happening. Now, I want to use my account again, and what I want to know is if I have to pay anything extra to remove the suspension from the account or if it's enough to update the payment details and I'll have my account back without any additional cost.

Here is my order number: AD02708300587CTH.I have already requested a full refund, but I have not received it yet. It has now been 10 days.

I bought a free trial and forgot to cancel it so I was paid. I canceled when I saw this. It's been 11 days since the plan was taken. Will this be refunded?

Please can anybody give me the Adobe Customer Care Team Email Address????Thanks!!!!

I want to add my company's information to the billing address because I need to claim my subscription payment as a business expense. But I can't find a field to insert my company's address. There's only one place to add your card information.

Hola, cancele mi plan el dia 27 de agosto, me encuentro dentro del plazo de reembolso y aun no recibo nada a mi cuenta, me trato de contactar con algun asistente en linea o no tengo respuesta, si me pueden ayudar o asesorar. 

Estoy intentando contratar una nuev suscripcion mensual de adobe illustrator, mi cuenta es nueva, pero  el problema es el mismo: No puedo pagar con ninguna tarjeta. Siempre que termino de rellenar la pasarela de pago mme salta un error, sea la trjeta que sea, por ultimo me marca la casilla de mi codigo postal como erronea cuando anteriormente, en otra cuenta de adobe, había utilizado el mismo codigo y lo aceptó. 

I have a Abode Pro account that I already pay for monthly.  I got a new computer and now Abode will not let me do anything but view...wants me to sign up for a free trial.  Help please.

Dear Behance Support Team,I hope this message finds you well. My name is Abdulrahman, and I have been an active user on Behance for several years. Recently, I have noticed a significant decline in the visibility and engagement of my portfolio projects, which is unusual compared to the performance of my earlier work.Here is the link to my Behance profile: https://www.behance.net/i-Manipulate.I would appreciate it if you could look into whether there are any issues with my account or if it has been flagged in any way that could be affecting its visibility in searches or the community feed. If there are any steps I can take to resolve this issue, please do let me know.Thank you in advance for your time and assistance. I look forward to your response.Best regards,Abdulrahman

Hello, I am experiencing an issue with the payment. I have already paid using a card and my balance has been deducted, but the billing section does not show any update. How can i fix it?

Hello I just closed my subscription for adobe photography. There is information in my account that subscription will last till october 4th. But in photoshop and lightroom I see information that Your subscription ends in 5 days. What is true? I closed my account just after my last payment (septermber 4th) so I assume that I have another month to use adobe product. Or am I wrong?

Sres. de Adobe Acrobat,Acepte probar su producto en versión de prueba y un día antes de que se cumpliera ese periodo realice la cancelación el día 25 de agosto como se me indico en la suscripción donde se indica que debe ser antes del 26 de agosto. Desde entonces vengo recibiendo correos electrónicos donde ustedes intentan realizarse el cobro. SOLICITO QUE CANCELEN ESE COBRO Y QUE DEJEN DE INTENAR DEBITARSE DE MI CUENTA BANCARIA YA QUE NO DESEO SU PRODUCTO.