Account, Payment, & Plan

I work for Air University (Air Force Higher Learning) and was granted the discount. Now it's time to renew and they denied me. I have sent them numerous requests and it's deny, deny, deny. I have a .edu email address and sent them all the innformation that I can get stating that I am in that position and it's always denied. Is there an actual person that I can talk to or something other than an auto generated process?

Hallo zusammen, ich habe vor etlichen Jahren die CS6 Version gekauft. Leider ist mein Laptop nun defekt und ich wollte es neu installieren. Jetzt kommt die Fehlermeldung: Die Seriennummer xxxx wird bereits von der maximalen Anzahl von 2 Computern verwendet. Sie müssen innerhalb von xx Tagen einen anderen Computer deaktivieren, um dieses Produkt verwenden zu können.Leider kann ich das Produkt nicht mehr deaktivieren, da der PC kaputt ist. Über den Support habe ich keine Hilfe erhalten. Was kann ich tun?Danke und viele Grüße

The Norwegian prices for personal plan of Creative cloud is astronomical, 110$! Because the goverment has alot of money doesnt mean regular ppl have money to squander!Most people have jobs paying 50-70k a year, not like hundreds of k's like US!With 40% tax and expensive housing disposable income is between 1 and 1.5K$ Why charge an uheard of 10% of disposable income for private plans, the same price as buisniss plans!In US the plan cost 60$ a month and they generally have more disposable income, this would be the equivalent of charging US citicens 180$ for the sub....  

I am not a part of any organization, neither am i in any plan. I dont find any button to delete my account in https://account.adobe.com/privacy 

I see this everywhere. I tried a free trial of adobe to see if it could make text searchable, this was months ago.They stated charging my credit card.I logged in and tried to cancel it and thought i had and I still have charges You cant delete a credit card from the account, this is illegal and against payment processing terms. I have sent them a message and they havent got back to me in months. what can i do? I'm about to cancel the card and put a charge back on all the amounts which is months worth. They can see i never even log in or use the apps etc

Logitech have provided me with 1 month free Adobe Cloud for the purchase of a Logitech mouse, however to redeem it i need to visit https://www.adobepartneroffer.com/<REDEEM_ID>, where REDEEM_ID is a code provided by logitech.However https://www.adobepartneroffer.com/ is down, and i confirmed that is the case using multiple sources / locations.How can I activate / redeem my voucher.Ivan

I canceled the subscription before reaching 7 days of free trial and i still get emails from adobe trying to charge me. I havent used any of the apps after i cancelled and i look up the page to see whats happening and it says i have an active plan, which i had already "succesfully" cancelled but for some reason its now active. Thankfully, they havent succesfully charged me any money because i dont have enough money on my bank account. 

I have a recurring charge (annual) for an adobe service that i can't cancel because the adobe service is linked to an email address of mine that was hacked (years ago). I've been locked out of that email address because I neglected to have a recovery email. Dumb move, I know. Thoughts on how to speak to a human at adobe to explain and resolve...?

I just recieved an sms from my bank that Illustrator charge me for USD36.21 knowing that I am in the middle of a free trial for a month. I registered this April 27.

I had to reformat my main HDD, so now if I click on Illustrator in the dock I am told I will need to subscribe all over for this month. How do I sort this out?

Hi, I am a high school student thinking about subscribing to Adobe Cloud as a student for the summer, as my school's provided accounts only work on school computers.I was considering choosing the annual-pay-monthly option, using it for the summer, and then paying the cancellation fee as it may be chaper than finishing out the year. My question is, if I were only to use 3 months of the 19.99 reduced charge year, and then return to the account after some time- say, 18 months later- could I resume the remaining 9 months of the 19.99 charge, or would I immediatly be asked to pay 34.99 going forwards?

Cancel my subscription

Sulla carta di credito aziendale risultano ogni mese degli addebiti, ma non trovo le fatture di Adobe a cui si riferiscono. Non so come contattare Adobe per risolvere il problema.

Hallo,kann mir jemand helfen wie ich eine Rückerstattung beantrage?Ich habe eine Lizenz von der Arbeit bekommen und habe nun die jährliche Zahlung abgebucht bekommen und möchte diese nun nach der direkten Kündigung rückerstattet bekommen. Kann mir jemand helfen?Vielen Dank

Hi,Google has completely disabled my access for some time now. So I don't have any access to my Gmail account with Adobe.But my session is now active in the browser and I am active in my Adobe account.I also forgot the password that I changed 5 years ago and it shows on my profile page.Is there a way I can change the email completely or if it is possible to change the password, then I can change my email?Thanks

I can't find any button to delete my account in https://account.adobe.com/privacy and anywhere else

quiero renunciar a adobe y no encuentro donde hacerlo 

I've been logged out of my adobe account and am asked to sign in again. When entering the verification code it will only let me enter the first digit. Nothing happens when trying to type in the other boxes. Any ideas please people?I can't access any of the software and have deadlines to meet!Thanks for any help

Hello everyone, I am responsible for the information technology department at Arlight Aydınlatma A.Ş., part of the Fagerhult group. In March, we purchased 27 Adobe Pro licenses and 3 Creative Cloud licenses. However, Adobe inexplicably put us under fraud investigation, canceled all our licenses, and took them into review without any explanation. We are a manufacturing company, and Adobe licenses are indispensable for our work. We began using the software as soon as we received the licenses and paid the required amounts. We paid a total of 56,000 TL and 12,240 TL, benefiting from the campaign prices. Adobe is now saying that they will cancel our licenses without any explanation and suggest that we make another purchase, which would cost us 144,000 TL. It seems they canceled our licenses because we bought them at a lower price during the campaign. We have all the purchase agreements and have passed the matter on to our legal department as the company did not use the purchased products. F

Здраствуйте я платил раньше по 106 лиры но сейчас цена изминилясь незнаю почему

There's no option to cancel the account in the membership settings. The advice online is to contact support - but the only option available was the forum. I also then couldn't find a forum for addressing this issue.I've just been billed and there's no option to cancel or contact support.

Buenas Tardes Sres. Una pregunta... Me han cobrado automáticamente ayer el programa del Plan de Premiere Pro cuando yo no lo he pedido y tampoco me dejan quitar mi tarjeta ni quitar esa opción, todo por que quise aprender a usar con el Plan Gratuito... tuve que cancelar el programa por que el dinero que me descontaron era para pagar algo personal y ahora no puedo, lo he cancelado ayer mismo que me han cobrado!! Mi pregunta es ¿Tendre mi reembolso completo correcto? no es justo, porfa necesito ayuda Urg! gracias.

I recently purchased the Adobe student plan but when I try to sync it to my account it only lets me have the seven day trial of some of the programs and won't even let me access things like Firefly I need help.

Hi All, Seems like that the (https://www.adobepartneroffer.com/) is not reachable. Wanted to redeem a bonus after a purchase from Logitech, but unfortunately the site is not responsive. 😞 Cheers,Zoltán 

Is there anything that can be done for forgetting about a subscription? Back when I was getting married, I used, I believe, the Auditorium software to shorten the songs for the parent and couple dance. During that crazy time, I completely forgot about the free trial ending and ended up noticing the subscription after eight months due to my debit card expiring and Adobe sending emails regarding the new payment setup. I never once used the software after editing the songs that one night... It cost me about $250 that we need as a new couple. Is there anything that could be done about this?