Account, Payment, & Plan

Dear Sir,On Feb. 12 2023 I got an invoice from you with number EN2023007132371 of the amount 2865:60 SEK. The amount was charged from my Mastercard. But I have already paid for ID in the period 21/8 2022-20/8 2023, and this was renewed on 21/8 2023.A copy of he invoice is attached.

I am not able to receive text communications from Adobe?Unable to receive 2 factor authentication via mobile?Need assistance to resolve. 

I want to inquire about the quotation of PDF Service API, but no one responded when I contacted the official website, found the email amohssen@adobe.com in the forum, and sent an email. Is no one aware of Adobe's quotation?

Adobe charges my credit card and I cannot find the product to use.   I want to cancel and terminate my account and I cannot.    [Edited by moderator.]

I paid on 18.9. and 19.8. 19.99 EUR but I don't know what kind of product it is. I don't plan on it. B.E.S. Petrovice Variable symbol: 9544748 I don't have an invoice for it

   Hello, I found out recently because I didn't subscribe to Photoshop after experiencing it for free..I haven't used any of Adobe's features for a few months, but it cost 115,700 won..I beg you. It's hard to live because I'm a student with this much money Please refund 115,700 won 

device is not of any use for me ps refund me ps

Hello community, as the title reads; I have to delete my account / cancel my plan but I dont have access to the registered email and phone number anymore (posting this question with my private e-mail, not linked to the account I have to delete). When I use the chatbot, it keeps referring me to logging in, which I cant since I dont know the password.

Bonjour,J'ai payé la suite Adobe à une personne en réglant par Paypal : j'ai avancé l'argent pour cette personne qui me remboursera quand elle pourra.. Je voudrais que la facture soit à son nom et adresse, mais cela semble impossible car comme j'ai payé par Paypal, la facturation reprend mes coordonnées (nom et adresse). Sachant que l'utilisateur de la suite Adobe va me rembourser, je veux que le compte soit à son nom et adresse.J'ai regardé les messages et vidéos d'aide, mais celles-ci ne proposent que de changer le nom ou les coordonnées. Or, vous comprendrez que je ne peux pas mettre le nom de la personne utilisatrice de la suite Adobe sur mon compte Paypal... Comment faire ?Merci d'avance

El 3vde noviembre aparece en el registro de mi.tarjeta de crédito un pago a Adobe.com que yo nunca he autorizado

HII need to change billing details and Adobe keeps telling me to go Adobe Store.But when i click link to Adobe Store the page cannot be found. 

If my account is cancelled, which I confirmed it was. What happens to my money. Do Adobe take it, or will it be transferred back to me? I already made sure to cancel future autopayments, but if I can, I'd like my money back.

Hi I wanted to buy the Adobe suite for MAC. However the only way I see is through Credit Card. I on the other hand have just a Debit Card Is there any other way I can buy this suite? I am in urgent needThanks A

I already had the Adobe Creative Cloud app bought and downloaded with my student discount. I thought I would have Premiere Pro access but I only got a seven-day trial and was left with "Buy Now". So I bought just Premiere Pro but when it asked me to sign in for access I accidentally typed in my email wrong and it accepted it somehow without verification (that I can't receive cause it's not real). I tried changing my email so that it would switch over to my actual email but it just says error. Please help. I'm so frustrated with all this.

Hola! Soy de Argentina, ayer se debía actualizar mi suscripción anual pero me quieren cobrar el doble de lo que me correspondería. Al descargar la factura en la misma aparece el valor que corresponde. Necesito una solución. Gracias!  

Hello Everyone,I hope this message finds you well. My name is Sophie, and I'm in a bit of a bind regarding a recent billing issue, and I'm hoping someone here might be able to provide some guidance.I tried to use the trial version of an Adobe product, but unfortunately, I ran into some access issues. Consequently, I decided to cancel the free trial to avoid any further complications. However, to my surprise, I've noticed a charge of $52.92 on my account, and I'm at a loss as to why this has occurred.According to the Adobe Help Center, the trial or plan I intended to use is inactive. Due to this, I don't have a running plan, and it seems like there never was a plan in my account. As a result, I can't manage anything to cancel it or take any other actions.I would greatly appreciate any assistance or insights the community might have in resolving this matter. Your help is highly valued.Thank you all for your time and support!Best,Sophie

A few months back I used the free trial for photoshop. That ended and it immediately billed me since I must have used it years ago but anyways I went to cancel it and it gave me an offer for 3 months for the price of one. I did that thinking i would be able to cancel it afterwards. Now when I tried to cancel it slaps me with a $80 cancelation fee. I cant get out of it and the chat agent was no help. So now any route I take I have to have this service for a full year. So id say it is misleading to a degree and left a negative experience with this service as a result. I would recomend never taking any advertised specials or deals as its a big hasstle to not pay for the service......  There was no option in that 3 month extension that had an annual service check screen as I never would have done that 3 month extension knowing it locks you in for a year.  Very dissapointing wont be recommending this service or using it after this cyle is over with. Speaking with the agent di

adobe tell me no longer support debit. my friend yesterday buy a subcription with a debit card

Is there a way to completely remove the current profile photo, not just change it?    

I am from Egypt and I do not know how to pay and I tried more than 8 credit cards

Pourquoi étant Français en France je ne peux pas acheter la version CC2019 enseignant ?

I hate adobe custom contact...i am traing a month ago to cancel cloud suscription but they just cant answer chat or phone when i tray , you are stelling my money.... please leave me cancel de focking suscription!!!!!!!

Hey, I spoke to one of your representatives to canceled my subscription. It was processed last March 12 "Your Subscription Has Been Canceled - Adobe Case Number  ADB-6245807-N5G9 CRM:08050000000913". The other day I was charged $29.99, and got an invoice from my email....I never used your products/services. Please process a refund back to my card. 

Hello, hoping someone can help. My current subcription 12 month subscription to photoshop is coming to an end soon.  I wanted to know if I do NOT renew the subcription but still leave the direct debit setup as is, whilst i understand the price is going up, does it my in affect that my account is on now a month to month contract (i.e i will not get cancellation fees should I decide to leave? Thank you

It is unable to find the plan I purchased, because the payment had been made even before I signed in.I already contacted the adobe community in South Korea, but they said they cannot find how to refund because there's no plan in my account and the payment was made from abroad.It would be thankful if you find the way to cancel my plan. Since I live in South Korea, trying to contact by email is ok for me.