Account, Payment, & Plan

Who besides me is sick of Adobe with their move to the cloud to jack up prices and continuing to make it harder to just use their tools with elaborate sign-ins (to protect their fees), weak support and a poor GUI.

Can I use all the apps you have? 1675 per month if paid. Like Animate, Illustrator, Character Animator, Media Encoder

I have a yearly subscription that's been paid in full, but I keep receiving messages about a monthly bill and to update payment information. Anyone else encountered this issue?

I want to give adobe money in exchange for Media Encoder.  I do not require other Adobe applications.  After extensive searching, I have not found a way to do this.What are my options.

Axios shows as Current Session in my Adobe Account, is there an answer as to why this is happening? I screenshotted the page and then re-secured the account, but I'd still like to know if this is a security issue. Any Adobe employees or users with the same issue out there with an answer? - Adobe Account- Platforms Used: Windows 11 Pro, Windows 10 Pro, MacOS Catalina, iPadOS 16, iOS 16- Unknown Suspicious Session

I really need to cancel my plan and it says i need to sign in but I forgot my password. I keep pressing the reset password button but nothing happens and when i open the link in a new tab it just says error. I don't know what to do.

How do I change my student status to non student now I have completed my course?

Hello, I had purchased a plan for photographers (Photoshop + Lightroom) until October 15, 2023. Today they write to me that I have a free plan 

Can someone tell me what this is as I haven't created myself a account I see messages in my in box so clicked on it and apparently I have a account which I didn't create so can someone please tell me why would someone create me a account as don't know what this even is 

I have been getting charged twice onto my account per month ($20 and $30) from October 2022 until February 2023 and it still hasn't been fixed. It got even worse when I was charged three times (1 $20 and 2 $30) onto my account from March 2023 until August 2023 even though I didn't sign up for any new plans or accounts. For September 2023, I was still billed 1 $30 even though I signed up for UCLA's free Adobe subscription for this month. How can I resolve and get a refund for my double and triple charges considering it is already so financially draining as a college student?

Dear adobe community.I started a free 14 day trial to adobe illustrator, I was aware of the charge when it ends. But my credit card didnt get charged after the 14 days, so I thought it auto cancelled itself, because its a trial to try it out. Failed this, Adobe charged me 25 eur with tax for a product I used one time for 2 minutes. I have no use for this app, and my financial state is not good at the moment. I tried to get in contact with adobe, but their support is not good. No email, called the number, no response, nothing. How can I get my refund?

how do you contact Adobe and not the virtual assistant? need to find out ex employees login details in order to cancel some subscriptions. FInding it a real nightmare to contact them. 

Buenas tardes, en abril del 2022 contrate el uso de photoshop, y me cobran 2 veces cada mes y nadie me ha podido ayudar porque no hablan español (es lo que dicen cuando me he comunicado por telefono) espero alguien pueda decirme que hacer, muchas gracias anticipadas

Dear Adobe Support Team,I am facing with my Adobe Photographer Plan. I am currently unable to use this plan, and I am seeking assistance to resolve this issue.Plan Type: Turkish Region Photographer PlanThe problem I am encountering is as follows:I have been an Adobe customer for some time and have relied on Adobe services for my professional work as a designer. It is crucial for me to have access to the Photographer Plan to continue my work efficiently.I kindly request your assistance in resolving this matter as soon as possible. I understand that technical issues can occur, and I am willing to provide any additional information or perform any necessary steps to facilitate a swift resolution.Please let me know what steps I should take or if there is any further information you require from me to investigate and rectify this issue.Thank you for your prompt attention to this matter. I appreciate your help in advance.

Hello, can you tell me how to contact customer service, email number or other. Please 

 

Hello (Adobe), I received a purchase amounting to 86.17SR on my card ending with the following number 8964. I am not the one who subscribed. Can you get the money back?

dear Adobe,I'm an independent artist and I have periods of low income, but every time I cancel there is fee which equals a few months of payment.It's crazy, why are you punishing the loyal costumer? You think cancellation fee is good marketing in the long run? All you have is your Brand Adobe, and if you take a look around the world and see what people think of you. Adobe, Apple, H&M, Chanel, McDonalds, you are up there with the giants! You have an amazing opportunity to become a legend but you don't listen to your customers. I pay 120 SEK/a month for AdobeAnd you want 450 SEK for cancellation? jeez Adobe. Start looking beyond your Cashflow and be the amazing legendary company you CAN be! sincerely yours,Elin Birgisdottir   

I want to make a refund from April 2023 until September 2023 because I wasn't using the product and plan at all and couldn't figure out from which Adobe account I am charged until today, is it possible?

Creative Cloud All Apps license - 1 no. was purchased on 29th Aug '23 and till now the license is not issued (Case # ADB-30738032-C9V0). Every day i message Adobe chat and they will check my case history and says the issue has been escalated to the technical team and will get back to you. But till today 20th of Sep the issue is not resolved and even today i contacted the support team and received the same reply.Apart from this they have deducted thrice in my credit card for 1 license purchase and no refund is also done from them. No license issued till today and no refund has been processed. Very pathetic customer and technical support.

  Bonjour j'ai pris en compte votre lien pour avoir un AGENT. Mais cela me demande un compte actif alors que j'ai déjà résilier tous mes abonnements. Cependant j'ai toujours tes prélèvements sur mon compte. alors que j'ai payer leurs sois disant frais de résiliation. Et j'ai reçu leurs e-mails de résiliation. je voudrais une solution afin de finir avec tous cela merci.

This company is a joke!! I signed up YEARS AGO and canceled YEARS AGO for years I have been fighting with paypal to cancel this subscription. It continues to charge me monthlyamd every year charges me around $150-$200!! I have canceled multiple times and it keeps renewing itself and taking my money. When I try to contact the seller of course undeliverable. What a scam, NEVER USE! I have no active subscription and it still changes every month with no use of their product. Have taken more than $2000 from me the c**ts

I was paying for Premiere Pro for several months until I found out I could get all Adobe programs free through my university. I tried canceling my subscription but it would've charged me 80 or so dollars so instead, I tried signing up for the free Adobe through my school and it worked. I was not able to view my subscription and I assumed it canceled it. But, I saw a few days ago I was charged for Premiere Pro. Whenever I tried looking for help, it just told me to contact my schools IT department. So I did but they basically told me to contact Adobe. Since I'm still on my school account I am unable to get in contact with Adobes help desk so I am here asking if anyone had this problem before or if anyone has an idea for me to cancel my subscription. 

que tengan un plan de pago unico, del programa premiere pro y si sale una nueva version. que lo volvamos a pagar pero por menos de lo que pagamos el precio de pago unico.