Account, Payment, & Plan

Please please someone tell me how to cancel this subscription. I have been trying since before 7 days was up. It's not listed in my Purchases and Subscriptions like everything else and can't locate in app itself. All I get is must update payment method before I can change. Not updating my CC so this plan can try to charge me a huge cancel fee since I tried before 7 days was up and they make it so hard to cancel. Never will use this again for personal use. Any help on how to cancel will be appreciated so I stop getting notifications on my cash app about it not going through. I had to transfer all money out because I was not paying for this app that wouldn't let me cancel. Big well known app never dreamed was like a scam. 

Ich will Audition aus meinem Abo kündigen. Nicht mein Abo, sondern nur Audition. Wie gehe ich vor. Der Assistent versteht immer nur Abo-Kündigung. Das bringt niemenden Weiter.

Ich hab die 7-Tage-Testversion genutzt und hatte gedacht ich hätte gekündigt, jetzt wurden mir trotzdem   23,79€ berechnet, ich hab seit 2 Tagen versucht mit dem Support zu reden aber ich rede immer nur zu diesem doofen Bot und keiner echten Person die mir hilft.Ich will eine Rückerstattung

Last month I cancelled my plan because I simply didn't want to keep paying for it because I wasn't using any of the apps. The cancellation went through and I see a random charge on my bank account from Adobe, I go check my adobe account and I see I'M SUBSCRIBED TO A PLAN? Not only this but the plan is even more expensive. I want a refund and to get out of this subscription which I CANCELLED.

I cancelled my free subscription and it still took money from my card. Why is that and how do I get my money back.

First i active Photography 20gb plan , later i active all app plan, but they are change me 2 plan price . photography plan app includes or same in all app plan .how i resolve this problem . i need only one plan called. Creative Cloud All Apps 100GB this plan . i need to remove photography plan

So I started using Photoshop for not more than 2 hours before canceling my trial membership. A few weeks later, checked my bank activity and to my surprise, I was charged £10.10 for using adobe ... please cancel my free trial - I want a refund.

After many years of subsciptions, it appears that this month, Adobe has changed the expiry date of my credit card to the old date (it's now three years out of date!) so the payment has bounced.  Has anyone else experienced this problem over the past few days? Sounds a bit "unusual" to me! Cheers. 

Elementary educator who signed up for a free rial because I was under the impression I could cancel at any time. However, I did not read the tiny fine print that you apparently have to click through and I am unhappy that I was stuck paying a cancellation fee for a serviced I used unsuccessfully one time. I have tried chatting multiple times not and no one responds. 

Hallo,Gibt es eine Möglichkeit eine Teacher-Standalone-Version vom Illustrator (einmalige Zahlung) zu erwerben?Ich würde mit meinem Mac M1 diese tolle Software benutzen. Da ich allerdings nur sehr selten das Programm verwende, kommt für mich eine monatliche Zahlung nicht in Frage.

Hello. I need some help here. Back when I was doing my post-grad, my old university gave me access to the full Adobe EDU Suite. I would login through my personal account (e-mail) and then Adobe would ask me if I wanted to use my Personal access or my University access. I had a Portfolio made using the University Suite and knew I would soon lose access to the Suite. What I didn't know was that, even though my University access used all my Personal Account information, I would lose access to the site I made. I would like to know if there is a way to someone transfer that site to my Personal Account, considering it is still up for another month. https://ramirespedro.myportfolio.com/inicio

Utilizo el plan para fotógrafos 12,09 al mes.Entonces, ¿por qué me retira tales sumas?lo que es Adobe Systems software

My social media / graphics team at work is switching to a different subscription after a price hike in our old Adobe deal, how do I easily get all my Cloud files ported over?   -Joey [Personal information removed by moderator.]

I don't have any active paln connected to my email address, but I have been charged for 14 montgs, I want refund and canceling the getting charged. The virtual assistant is not helpfull. I need to cotact a real person.

Question about how to pay for only one app??? 

I just enroled Adoba In Design and Adoba AcrobatPro seperately. And I will pay for AcrobatPro TRL 127,20 and for In Design TRL 134,40. It is available to enroll for two (In Design+AcrobatPro) one price(In Design + AcrobatPro).

I had stacked multiple Creative Cloud codes and my subscription was valid from June 2023 till Oct 2024, but guess what, a few days ago I received an email saying that my account was terminated due to ,,fraudulent activity". I tried to contact the Adobe team, they said I need to send an email to a certain email address( [Personal information removed by moderator.]  and after a few hours I received an email from the Adobe team saying that I need to wait for the answer of this team and that my subscription will be reverted: ,,I understand. However, they will revert you as soon as possible. In this case, if you have an alternate email we can help you in placing a trial order."   Fast forward to today, the agent said that my subscription will never be reverted and I can't do something about this.   If an Adobe agent says that I'll have this reverted, I'm expecting to have this remaining months reverted, but it looks like Adobe doesn't want to do this.    Where can I

I received an email with my monthly renewal notice. The only thing is the price in the email shows $39.99/month, but when logging into my account, I'm signed up to the student $21.99/month, which I've been billed for so far each month. Is the email incorrect or the details in my account incorrect (as in has the price gone up and I haven't been informed?) I'd rather not continue if that's the case.

안녕하세요, 결제를 했는데 사용할 수 없습니다. 확인해 주세요.

After clicking to try the 7-day trial on Sept 7, I cannot use the software to convert files from .pdf to MS Word doc.I receive no support from Adobe.It is useless, as the software cannot convert PDF files locked by the author.The Adobe website is not user-friendly during the 7-day trial.I finished cancelling the plan today, Sept 14, at 6:45 p.m.Adobe popped up an invoice for a monthly subscription of $28.99.Adobe quietly directly debited from my bank account at 6:36 p.m.I want Adobe to refund me. 

Hello,I tried the seven day trial and cancelled it. It has been three weeks since my trial period ended.For some reason I was charged the yearly fee. I can't seem to get a hold of a person to help me.

I had a card that I was using for the Adobe for a small period of time.  That card was changed and in reading Adobe cancel accounts verbiage it said it would automatically cancel my accounts.  I didn't need them anymore and they are too expensive for what they provide. They somehow, which I now understand under cut with their fine print able to get with my bank and get another account to auto charge.  I immediately canceled the accounts but here is their other under cut, charging me for the rest of my apparent aggreement.  This is shady and will not use them again for my business and not recommend them.  I will have to use those that over pay for their licensed software if I need it.

I needed to cancel my plan due to cost and cancelled within the 3 day period for a refund but have not received one.

When I entered creative cloud I got a message about an expired license, I clicked to continue with the free plan and I got an error that didn't let me access any files, when I go to the files section it tells me that it is empty. How can i solve this? I can't find my cloud files anywhere and all of them where in the cloud 

Hi. I recently signed up for a free trial without signing into my adobe account. I then accidentally used an incorrect email address (it doesn't exist) but the trial has started successfully. I can't cancel it because the email isn't linked to an existing account. Please help.