Account, Payment, & Plan

Hallo ihr Lieben, ich bitte um eure Hilfe. Ich habe bis vor kurzem noch ein Abo über meine alte Berufsschule gehabt und plötzlich wurde mir dieses Fenster angezeigt. Ich habe mir dann über meinen privaten Account für 1 Jahr die Creative Cloud gekauft und nun wird mir das immer noch angezeigt und ich kann die Programme nicht öffnen. Ich habe auch schon alles deinstalliert und wieder installiert. Ich weiß nicht, was ich noch machen kann.

In August I changed my subsciption plan and it has been working fine. When I log in to Adobe it says I have a current plan but Lightroom Classic on my mac says 'subsciption expired' and will not let me make edits.

Dear Jenny, This email confirms that you cancelled your Adobe Export PDF, Annual subscription. If you change your mind, you can easily reactivate your account below.Good mornig, I need my refund for the cancellation referred above.

Hi, I have been out of school of for over 8 months and keep getting charged for Adobe creative Cloud.  I have tried going online into my account and it says payment cannot be processed whereas I keep getting charged a higher or a different amount every month. I looked at the articles on cancellation but there are no such options in my account.I would like to know how my account can be cancelled and I would really like my refund for the past 8-10 months. It just feels like a scam when you can't cancel or do anything due to poor system design. ThanksMaren

Hello, i have some problem with the purchase, i had purchased lightroom in my phone from different account but i dont have login information since i lost my facebook (logged in via facebook) so i sing in via apple id, but when i try to buy lightroom for 1 month or 1 year it shows me error "sorry we couldnt complete your purchase contact support". Its because my previous purchase is remaining till 30.9.2023? Then it will enable another one? Or where is the problem?

I want to change my credit card info. But after filling all the details it sends me an otp along with the transaction amount of 1 month subscription. But I have already paid for this month yesterday only. So will this cost me twice ? I don't think changing payment details should be costing anything.

Adobe charge me again, even though there is no active plan. Please help me. Please contact me. You cannot charge me. There is no active plan but charge me..!!!!

Don't buy this product!  I called them a couple months ago they agreed to cancel my account without a $199 penalty charge!  Only to see then lied and still charging me 49/month!  I'm pissed and don't recommend getting this product!  You will be stuck with it if you don't use it and they will charge you and make their millions.   [Profanity removed by moderator]

Who besides me is sick of Adobe with their move to the cloud to jack up prices and continuing to make it harder to just use their tools with elaborate sign-ins (to protect their fees), weak support and a poor GUI.

Can I use all the apps you have? 1675 per month if paid. Like Animate, Illustrator, Character Animator, Media Encoder

I have a yearly subscription that's been paid in full, but I keep receiving messages about a monthly bill and to update payment information. Anyone else encountered this issue?

I want to give adobe money in exchange for Media Encoder.  I do not require other Adobe applications.  After extensive searching, I have not found a way to do this.What are my options.

Axios shows as Current Session in my Adobe Account, is there an answer as to why this is happening? I screenshotted the page and then re-secured the account, but I'd still like to know if this is a security issue. Any Adobe employees or users with the same issue out there with an answer? - Adobe Account- Platforms Used: Windows 11 Pro, Windows 10 Pro, MacOS Catalina, iPadOS 16, iOS 16- Unknown Suspicious Session

I really need to cancel my plan and it says i need to sign in but I forgot my password. I keep pressing the reset password button but nothing happens and when i open the link in a new tab it just says error. I don't know what to do.

How do I change my student status to non student now I have completed my course?

Hello, I had purchased a plan for photographers (Photoshop + Lightroom) until October 15, 2023. Today they write to me that I have a free plan 

Can someone tell me what this is as I haven't created myself a account I see messages in my in box so clicked on it and apparently I have a account which I didn't create so can someone please tell me why would someone create me a account as don't know what this even is 

I have been getting charged twice onto my account per month ($20 and $30) from October 2022 until February 2023 and it still hasn't been fixed. It got even worse when I was charged three times (1 $20 and 2 $30) onto my account from March 2023 until August 2023 even though I didn't sign up for any new plans or accounts. For September 2023, I was still billed 1 $30 even though I signed up for UCLA's free Adobe subscription for this month. How can I resolve and get a refund for my double and triple charges considering it is already so financially draining as a college student?

Dear adobe community.I started a free 14 day trial to adobe illustrator, I was aware of the charge when it ends. But my credit card didnt get charged after the 14 days, so I thought it auto cancelled itself, because its a trial to try it out. Failed this, Adobe charged me 25 eur with tax for a product I used one time for 2 minutes. I have no use for this app, and my financial state is not good at the moment. I tried to get in contact with adobe, but their support is not good. No email, called the number, no response, nothing. How can I get my refund?

how do you contact Adobe and not the virtual assistant? need to find out ex employees login details in order to cancel some subscriptions. FInding it a real nightmare to contact them. 

Buenas tardes, en abril del 2022 contrate el uso de photoshop, y me cobran 2 veces cada mes y nadie me ha podido ayudar porque no hablan español (es lo que dicen cuando me he comunicado por telefono) espero alguien pueda decirme que hacer, muchas gracias anticipadas

Dear Adobe Support Team,I am facing with my Adobe Photographer Plan. I am currently unable to use this plan, and I am seeking assistance to resolve this issue.Plan Type: Turkish Region Photographer PlanThe problem I am encountering is as follows:I have been an Adobe customer for some time and have relied on Adobe services for my professional work as a designer. It is crucial for me to have access to the Photographer Plan to continue my work efficiently.I kindly request your assistance in resolving this matter as soon as possible. I understand that technical issues can occur, and I am willing to provide any additional information or perform any necessary steps to facilitate a swift resolution.Please let me know what steps I should take or if there is any further information you require from me to investigate and rectify this issue.Thank you for your prompt attention to this matter. I appreciate your help in advance.

Hello, can you tell me how to contact customer service, email number or other. Please