Acrobat Reader

Hi,I have two accounts, one personal and one company account. Company account subscribe on Adobe Acrobat Reader Pro. With my personal account I started to subscribe on Lightroom yesterday.No problem til this morning. Now when I open Reader Pro I am logged in with my personal account which does’nt have a subscription on Reader Pro. Which leads to a popup window pops up right away with three options. Either you can choose to close the program, buy it, or start a trial period. I don’t want either of these, I just want to change account which is not possible before you act on some of the options in the popup window.How do I solve this problem? I want to be logged in on my personal account in Lightroom and my company account in Reader Pro on the same computer. Best regards,Therese

Guten TagIch habe jetzt mehrmals den Acrobat Reader heruntergeldanen und den dann entpackt. Dort sehe ich auch den MSI downloader. Dieser funkitioniert auch aber das problem ist das dieser noch über die ältere Version läuft. Dann habe ich einen anderen downloader probier. Der war von der neuen Version, da ist aber das problem, das er mir automatisch den PRO annimmt. Wenn ich das programm öffne heisst es dass ich mich anmelden muss und wenn ich das Fenster weg drücke schliest es mir alles. Woran könnte das liegen? Ich möchte ein Opsi Packet erstellen.Ich bitte um Lösungsvorschläge.

I am able to download a PDF document, and fill in the form. However, when I save the document, close it, and open it again, I cannot edit anything anymore. I also cannot digitally sign any of the signature fields. When I open the document after saving and closing, I get a message that reads,"This document enabled extended features in Adobe Acrobat Reader DC. The document has been changed since it was created and use of extended features is no longer available."I have another fillable PDF document that works just fine after saving and closing and does not produce the error message, and can be edited after opening again. Can anyone help me out?

I've noticed that every time one of my users gets an update for Microsoft Edge, it breaks the PDF Preview functionality through Adobe Reader. It happens for multiple users including myself. Has anyone else experienced this at all? Trying to figure out why this is happening, and if it's isolated to our environment. I've figured out that I can fix it by unregistering and re-registering the PDF Preview Handler DLL by running the following 2 commands, but I have to fix it every time Edge updates (which is pretty often). regsvr32 /s /u "C:\Program Files\Adobe\Acrobat DC\Acrobat\PDFPrevHndlr.dll"regsvr32 /s "C:\Program Files\Adobe\Acrobat DC\Acrobat\PDFPrevHndlr.dll"

OK, this is getting no response at all from Adobe, so I am going to ask this question again as, while one of the 2 other posts on this subject says “answered” it is NOT answered. So, I am going to open a 3rd post on this subject to see if someone at Adobe will care to comment. ALL of the links in Reader open in Edge and not the default browser (Chrome in my case). When I say all, I mean even the help links like the link I opened to get to this forum (yes, I’m in edge now just trying to get the real answer) and the one in the image below:And yes, I have tried EVERYTHING referenced in all the attempts to fix this when you Google the issue. NOTHING fixes this “bug”, but surely someone out there knows how to fix this so we can all get on with life. Thanks - John

Beim Öffnen mancher PDFs, meist extern, kommen die Fehlermeldungen Grafikfehler bzw. ArialMT Schriftart fehlt. Wie kann ich das als Admin bei meinen Usern beheben? 

As of today 10/02/2025, after doing a "quick print" from my Outlook email, the adobe app stays open and on my screen after printing. I do quick print many times a day from my email and this is so annoying and a hassle. I've checked for an update and there are none right now, must be a bug. Please fix this! Thank you

Samsung store üzerinden yıllık acrobat reader mobil satın aldım fakat ürünü ücretsizdwn premiuma yükselttim fakat geçmedi  ürünü tekrar al diyince zaten üyesinin diyor. Ama ben ürünün premium özelliklerini kullanamıyorum. Ürün ücretsiz sürümden çıkmıyor. Bu konuda yardımcı olur musunuz?

I tried online suggestions for clearing files in DC folder but I could not find the files that it suggested I clear.  Very frustrating.

Yes, I looked in the previous questions and there is no workaround provided even though Adobe marked the question as answered. I need to fill out the W-9 and the date section is not fillable. When I sign all it adds is my signature without a date and there does not seem to be any "Type" tool that will allow me to add a date to the date section. So how do I get a date on there? This is ridiculous. Ive now spent 30 minutes trying to add a date to the damn form supplied by the IRS. WHY? WHY? WHY? Can someone at least suggest some other software that will allow me to fill, sign and DATE the forms supplied by IRS?

Always suddenly shut down Adobe Acrobat Reader when I try to paste things as comments. I can't do anything.   I can’t make comments / edit documents. so annoying

All my PDF default icons have changed to a folder with a 9 square grid in the upper right corner instead of the red Adobe icon in Windows 11 and Adobe is already my default program to open PDF files.  How can I restore the original icon?  I have already tried switching to another default PDF reader and switched back to Adobe but no luck.Please adviseRJBThis is the new unwanted default adobe PDF icon I have 

!--scriptorstartfragment-->We are using free Adobe Acrobat Reader on Windows. Background:- In our customer environment, about half of the PCs have already been updated from 32-bit Reader to 64-bit Reader in the past.- Because of that, we are now considering moving all remaining PCs to 64-bit Reader as well.- Our current plan is to re-enable automatic updates and remove previous registry/GPO-based controls related to 32-bit/64-bit behavior. Issue:- Previously, in some environments, we observed behavior that appeared to guide or prompt users from 32-bit Reader to 64-bit Reader.- However, in our recent test environment, we can no longer reproduce that behavior.- We want to understand whether 32-bit to 64-bit migration for free Acrobat Reader on Windows is still active and how it is supposed to work now. Questions:1. Is 32-bit to 64-bit migration still active for free Acrobat Reader on Windows?2. Is this migration silent by design, or should users see any prompt or UI?3. If automatic up

I opened a PDF file & I noticed a name of the file is displayed incorrectly. This seems like new bug since I wasn’t having any such issue till now. When I switch between the multiple applications & files, this issue creates confusion for me. I don’t know if I am referring to the correct file or not, so I have to double check the content before proceeding further.Anyone else is facing this? & is there any workaround for this bug?I don’t seem to find option to report it. So if there is one, kindly share that here as well.

Adobe  Reader does not validate isomorphic signature files consistently.We have 2 files signed with EUTL trusted CA and LTA enabled with EUTL TSA (Timestamp).They are both valid according to the Esig DSS validation service, but Adobe Reader (latest and earlier versions) flags one as NOT valid and the other as valid.We have made object-level analysis and no structural differences are found.The one regarded as invalid is based on an editable form that was “frozen” to non-editable before signature. This seems significant. The files were both produced using the latest version of Esig DSS code package, release 6.4. - but same error occurs when we sign the form file with older DSS version.  Screenshots of the example files.  

Hi,I am encountering an "Unsupported Algorithm" error when trying to sign documents with a NIST P-384 (EC) certificate via a PKCS#11 module, although RSA signatures work perfectly with the same setup. Since Adobe's official documentation states that Elliptic Curve cryptography is supported, but the signature cannot be created in this case, I would like to ask for your guidance on how to resolve this. Is there a specific configuration or a known compatibility issue in Acrobat Reader regarding hardware-based EC signatures that we should follow?Best Regards,Melis.

I added a password to an Adobe Acrobat document which works to open the document, as intended, but the same password will not allow me to edit or print (to PDF) the document. I only created this one password. So what's going on? Why is Acrobat not accepting the one and only password I created when it uses that password to OPEN the document but refuses the password for EDITING or PRINTING?

Hello, I am working for an enterprise working with Acrobat native desktop apps rather than browser-based tools. We have conditional access policies in place via Azure Conditional Access. The rules include device-aware granting and blocking, meaning that users must have a compliant device to be able to access the app after successful authentication. Unfortunately, the Acrobat desktop apps do not send any information about the client and thus, the access is refused. It all comes down to the Primary Refresh Token not being transmitted with the authentication request of the app. If the Adobe team used the MSAL library, this would solve this problem. Can you please have a look at this issue?

When I formally request an Adobe Acrobat Reader Distribution License I am met with a rejection notice for: “License Form can not be provided for the public emails.” Unfortunately, I do not currently possess a custom registered business domain. However, I plan to include Adobe Acrobat Reader on my Compact Disc (CD) products to help my customers view media from their CD(s). I plan to serve around 100 customers this year, until the end of 2026. I am respectfully requesting an Adobe Acrobat Reader Distribution License for the purpose(s) described above. Thank you in advance!

After the last update to Acrobat I have been having issues opening any pdf files.  I get an error message stating the file is possibly corrupt.  These are a lot of files that I cannot download again or I created.  My system backs up regularly so the backup file states the same thing.All files were find a couple of months ago.  I need to know how to restore a file in Acrobat.

審査対象が、AI によって生成された可能性が高いと拒否された、決してAI形成はしては居ませんかなりの時間を掛けてPSで仕上げました

We use desktop PCs with multiple monitors (2 or 3) and Windows 11. Windows has a feature that it tries to remember on which monitor was app running last time it was closed, and when you open it again it will launch on that same monitor. But this feature doesn’t work properly with Adobe Reader, and since monday it’s kinda broken. Let me explainUser1: three monitors side by side, center is main. User opens some pdf that he never opened, it opens on center monitor. He moves the window to left monitor and closes it. He opens again the same pdf and it opens on the left monior. He closes it and opens different pdf that he never opened before. It opens on center monitor. He moves it to right monitor, closes it and openes again. It opens on right monitor. He closes it and opens previous pdf. It opens on left screen. User is annoyed 🙄.User2: two monitors, right one is main, left one is secondary, new Adobe UI. Users opens pdf from Outlook (classic) running on left monitor. Adobe Reader opens o

Hello everyone,for the past few weeks (possibly since the January Windows Update), we have been getting the following error message randomly when opening different PDFs:'The font ArialMT cannot be found or created'.It doesn't matter whether the PDF file is being opened on a network share or locally.Once the user clicks 'OK', the error disappears after reopening the same file.Affected users so far: 50 Windows 11 Pro 24H2 (26100.7623) Adobe Acrobat Reader Version 2025.001.21111 Continous ReleaseAny help would be appreciate Message displayed (german) 

This is not a question, but a suggestion. This product's version numbering scheme is very confusing and should be simplified. Currently, the version number is a code of YYYY.nnn.nnnn, where Y is the year and n is a number. Use case: It's not intuitive to ask someone to download version “YYYY.nnn.nnnn"