Acrobat Reader Mobile

Hola, necesito hacer una cancelación y que me reembolsen el dinero perdido, ya que fue una compra por error ya que la semana gratuita de prueba se utilizo y luego se cancelo pero luego igual se cobro cuando tuve el dinero y lo necesito de vuelta  

Cómo puedo hacer una cancelación y que me reembolsen? 

I am using Acrobat Premium on Android 16. My device is samsung galaxy s24 ultra. The latest version 24.8.1 released on 11/12/2025 is installed in my phone. The flatten pdf feature is missing, means your edit is noticeable or editable by other users. Kindly fix the issue.

On my old ipad mini i can hide the locations panel when viewing filed by swiping left but on my new ipad mini A17 it will not hide 

사용 안한지 2달정도 되서 구독 취소 하려고 하니까 월간 결제 였는데도 조기 취소료가 234300원이 되었고 그나마 있던 돈도 구독료로 나갔습니다. 지금 제가 사용하려는 금전이 여기로 다 나가서 돈이 없습니다. 최 근래에 퇴사도 했고 이직 준비를 하기 위해서 사용한 금액까지 썼기에 저는 수익이 일정하지 않으며 현 통장의 금액은 거의 1만원대를 넘기지 못하고 있습니다.부탁드립니다. 이번에 결제된 금액만큼이라도 환불을 요청드립니다. 생활비입니다.

I canceled my subscription but you are still trying to take money from my credit card. Please stop this is unacceptable. 

Ücretli bir uygulamam var kredi kartında , ama giriş bilgilerini hatırlamıyorum  

The order number for my concern is: AE03778700164CGBI have to ask through here due to the assistant being unavailable at this time.Had been charged and refunded £9.98 on the first of November where I asked for it to be cancelled too, however I have seen I have been charged again on the 1st of December too. Im not even sure what payment plan/member ship im paying for with this - my billings/manage account settings show nothing.I would like to be refunded the £9.98 for this month and for all payment plans/memberships with this account/card to be terminated/stopped from this day.

I am trying to retrieve a signature I had stored in my app. Please help. Thank you.

실수로 결제가 되고있었네요사용안한지 일년은 넘은것 같은데.. 이번달 결제건에 대하여 사용건이 없어서 구독 취소 및 환불 신청하려고 합니다.

It charged me for a whole year when I clicked monthly I need a refund

I have a paid Adobe Premium account. I attempted to verify when it will renew by selecting manage subscriptions in Adobe app. This opened my settings app. where no Adobe subscription was listed. I can't figure out where to find this information.

When i type on a PDF the cursor moves but no text appears, the colour of the text is black and i am typing in a white box. The colour has not been set to white and nothing is appearing you can see the colour is black and the cursor is moving but nothing is showing.

I was only going to use the trial version, but I forgot to cancel it by mistake. I only used it on the day of November 24th when I subscribed and haven't used it since, so please refund it.

Hi everyone, We're excited to announce a new Adobe Community experience is coming this January. A little bit about the update:The new experience will be simpler to navigate, make it easier to connect with other creatives and Adobe experts, and will give you clearer ways to share feature ideas, enhancement requests, and bug reports—with greater visibility into their status with our product teams. In the meantime: Adobe Community will remain active. Keep using it as usual—there will be no interruption in access. In fact, you’ll notice even more Adobe Experts on deck to provide faster responses before, during, and after the update. No existing content will be lost in the update. Every single post, reply, solution, feature request, and bug report you’ve made will be transferred to the new experience. You won't need to recreate anything. Existing content will reappear in two phases. When we launch the new community, all posts created on or before November 16 will be there from day one. Aft

다른 어도비 프로그램 결제해야하는 걸 잘못결제해서 환불받고 싶습니다 ㅜㅜ

Muy buenas tardes equipo Adobe, espero que se encuentren bien. Me comunico por esta vía para solicitar la cancelación inmediata de mis suscripciones a Adobe Acrobat Pro, la cual se renovó automáticamente el día de hoy, lunes 08 de diciembre de 2025, y de Asistente de IA para Acrobat. La razón principal es que no utilizo la aplicación con frecuencia, por lo que el costo representa un gasto innecesario. Además, debo manifestar que, la app y página web de Adobe no resultan amigables en cuanto a la gestión de suscripciones, ya que al pulsar la opción para cancelar sale un mensaje de error y no permite cancelar la suscricpción. Por lo anterior, les solicito: La cancelación efectiva de mi suscripción a partir de la hoy.El reintegro del pago realizado el día de hoy, dado que no he hecho uso de la aplicación. Agradezco me envíen la confirmación de la cancelación y del reembolso correspondiente por este mismo medio. Quedo atenta a su pronta respuesta. &nb

I'm paying for the yearly Acrobat Reader Premium subscription, yet the mobile app declares me as a free user. Switching accounts hasn't helped neither. When I click "restore purchases" it tells me that my subscription was cancelled or has expired. And then when I click "Subscribe now" for Premium, it keeps on telling me "Purchase successful. Waiting for feature activation" (without asking for any confirmation), but always end in an error. "Manage subscriptions" takes me to my ACTIVE subscription, but the app still won't allow me to use any premium tools. This has been bugging me for months and I couldn't find any support phone number or mail address anywhere! Might as well stop using it for good at this point.

Hi everyone, I accidentally deleted my files from Adobe Acrobat on my phone. I clicked on “Delete All Files on This Device” thinking it would only remove them from the app, but it actually deleted almost all the documents stored locally on my phone. The app said “permanently deleted,” so I’m worried they might be gone for good. I’m not sure if there’s any way to recover them. Does anyone have advice on how to retrieve documents deleted this way on an Android device, or any tools that could help? Any guidance would be greatly appreciated! Thank you so much in advance. 

Hello Sir/MadamOn 7th December I accidentally deleted my important files permanently and they not available neither on local store nor on Adobe cloud storage so please help me to restore those files as it is only 1 day for the files getting deleted 

54j22@naver.com 계정을 쓰고 있는데 팀계정으로 전환이 되면서 개인계정을 취소하려고 했는데 11/25일에 결제가 승인이 되어 바로 11/25일 승인 취소를 했는데당일 취소인데 수수료가 나갔습니다.  이건 조금 문제가 있는거 같습니다. 확인하셔서 환불해주시면 감사하겠니다. Hello,I am writing to request a refund for an unexpected fee applied to my Adobe subscription.The subscription under the account 54j22@naver.com was switched to a team plan, so I attempted to cancel my personal plan. However, the payment was charged on November 25, and I canceled the personal subscription on the same day (November 25).Despite the same-day cancellation, a cancellation fee was charged, which seems to be an error.Since the service was not used after the charge and the subscription was canceled immediately on the day of payment, I kindly request a review and refund of the cancellation fee.Thank you in advance for your assistance.I look forward to your positive response.Best regards,

I've been trying to combine photos and pdfs into one file and it has been loading for days but hasn't combined and can't stop the process.

I subscribed and then canceled my subscription, but the subscription amount was deducted. How can I return the amount?

Warum kann ich auf Laptop meine Premium Abo die ich auf meine Handy instaliert habe nicht nutzen kann um PDF zu bearbeiten? 

I have tried multiple times on multiple different devices to cancel my subscription but every time it says there is an error I would like to cancel before I get charged more but it simply is not letting me and it's getting frustrating.