Adobe Acrobat Online

Recently downloaded the acrobat reader and purchased the export pdf tool. But it wont it wont let me to actually EXPORT anything...just takes me back to the page asking for another payment. Ive cancelled the membership. Will I get a refund?

How do I get a refund.  I purchased this and could not get it to work (VISTA).  Ive emailed every address I could find to no avail.  Why cant they post a customer service email?  Is their company so bad they get hate mail? Hi Deborah, Thanks for subscribing to Adobe PDF Pack. Here's a snapshot of your order and steps for getting started.    Subscription order details: Adobe PDF Pack, Monthly (Other,Multiple Languages) Subscription price US$9.99/mo For complete details, just click your order number (AD017289054) and log in with your Adobe ID ( and password.    Here's how to get started: Sign in to Adobe PDF Pack with your Adobe ID and password from your browser or from Acrobat Reader on your desktop. Then install the Acrobat DC mobile app to convert and send PDFs on the go. If you need support, visit the Help pages.

I have Adobe Document Cloud - but not sure what I need to buy / download for creating bookmarks and tags in a PDF document. It says nowhere in the descriptions of ANY of the products? Very confusing!

How do I cancel the PDF Export program I purchased last night. I tried a conversion to Word and it is unacceptable. !

Im trying to CANCEL my account but ADOBE would not accept the cancelation! im being send in a circle, HELP ME, I NEED TO CANCEL THIS CONTRACT

Hi, Probably not posting this in the correct forum but hopefully will be moved if required. Work in a small department of 10 staff, require 2/3 Adobe Acrobat Pro licenses and 1 Photoshop license, what is the best way to go about having these? The Complete Business Suite doesnt seem to contain Acrobat Pro and we probably wouldnt use most of the products, so assuming individual licesnes are best? Apologies if simple, but struggling to see what would suit from individual purchases or small business complete purchase. Will need to convert in Word/Excel too. Have an Azure Cloud based system, but can install software on desktops too.Please help Based in UK, thanks, Scott

Hi,New to Document Cloud, just started to experiment with it by uploading some of my PDFs to the Cloud. So far so good. However, when I tried to search for an uploaded file, I discovered, to my surprise, that the Metadata has gone... This makes the search just by the filename very limited.  Did I miss something?Thanks,Ilan Fono

I have has to reboot my machine to factory setting and I am only 2 weeks into the trial. I have tried for 2 days to get assistance from Adobe as to my monthly subscription or download & how to reinstall or continue using the product. Excuse me it was not a trial it was a monthly fee of I believe S24.00. I was planning on including or upgrading to the other packages as I currently use Coral Draw and would like the real thing! I cancelled the subscription due to the fact I received no assistance I resorted to writing in this forum as even with a paid subscription I cannot get a human to help me. Whenever I follow a link for assistance I just get more ''questions wanting to know my product password and product type'' - I do not know if its Adobe + GHA Exceptional or PhotoITT + Special features if you get my point. I was wanting to upgrade but decided instead to cancel the subscription due to no assistance. I was actually enjoying the package. . If by any chance a human being from Adob

Hello,I have been having issues recently with downloading the converted PDF document from my Adobe document cloud account. The conversion seems to work fine and I had no issues in downloading the documents until last week. I am using Chrome Browser. Any help is very much appreciated as this is impacting my productivity.Thanks,Sridhar S

I just tried to convert a pdf to word.  It sort of worked I guess, but this form was a form with blank lines in it to be filled in.  You could type in the body of the text, but on some lines, it put a box around the text and you could not type into it.  Or your typing was in the middle of the line.  I am not sure if I am doing something wrong or not. 

in last 25/07 I bought with credit card the converter acrobat to word. More then 24h passed and i have no comunication from you or the service i bought. Please, i need a answer. Thank you.

I am unable to download form for signature, is there another way to sign?

Please help with question. Paid for Adobe Reader (2015 version) but it did not help convert only scrambled characters around the doc. (plus enlarged characters) Please help how to convert w/o scramble.

I've already paid the membership fee so that I can convert PDF files to Word documents, but this membership (according to the website) is also supposed to allow conversion from PDF to PPTX (Powerpoint) format, too. I'm trying to convert PDF to Powerpoint but Adobe will not convert and keeps asking me to log in. How do I resolve this? I've already paid the fee but still cannot convert the file to the desired format.

Since I bought Adobe Export PDF, all my Word.docx Documents get turned into Pdf Docs. How can I deactivate the supposed "turn Word docs automatically into Pdfs"?Need urgent help, as I have to toil with WORD Docs, i.e., write, eliminate, correct, copy, paste etc. etc. which is NOT any more posible once the doc is turned into a PDF doc.Thank you very much beforehand

I have placed an order for a PDF Pack on 13/07/2015 AD003035136UK and found that the product was not suitable for my work. I cancelled the order four hours after I bought it.But I cannot get a reply from Adobe and I see from their website that they reply within 48 hours. Can you help? Thanks. Rosemary

How do I download the old edition of Adobe I had with just edit features only? There was a toolbar in upper right where I could just add text initials sigs etc. Is there a download link?

I need to convert my pdf back to an Excel document. Its not working? "Reader doesn't have the ability to access this service?" Any solutions?

I want to cancel the subscription to Adobe Export PDF

Hello,I use the Adobe cloud feature on my Windows PC and Apple iPad Air.  I was working on a document, and had highlighed and annotated it in the Adobe App.  Then I updated the app, and all of my changes were gone.  They weren't in the cloud, they weren't on my device - it was like I had never read or worked on it. How do I recover my edits/highlighting? 

Adobe PDF does wonderful job when it comes to converting PDF file into Word document. However, I want to know if there is anyway to convert my numerous PDF files into Word without me having to go through each and of them clicking and affirming questions for conversion? For example, there is an option to convert numerous files into PDF format just by checking a box to indicate the ones that I want them to be converted. However, I do not see this option when it comes to converting a PDF into Word format. I need to go through them each and individually, checking various things such as destination folders.It would really save me some time, since I wouldn't need to sit in front of my laptop, manually clicking away.

anyone know?

HiI tried to use Fill&Sign on one PDF I had to fill ... but when selecting the file I get an error message: editing restrictions - not supported. But I can't see what is the problem. The PDF allows filling and  signing... see attached screenshot. How do I know what is wrong? Best regards, Manni

How do I submit my security question? I have not been able to set the security question. On the security page it show " untitle question: however, it has recorded my response.

I'm confused about this "free" account that cost $20.  I originally tried to use this to convert a PDF document to Word, but it didn't work, so I never tried again.  Now when I tried to call the company, I'm told to try to reach them online....So does anyone have any ideas about cancelling?