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There are 100 documents in Adobe Sign for a year.Can I download these 100 completed PDF documents at once?Or should I download each document individually?
Hi everyone, my workplace currently have Adobe Acrobat Pro DC and we are only able to upload 100pages for signing. Does anyone know how this can be adjusted within the plan? I tried speaking to the chat service however they did not know how to do this.
Hi all,Two issues for me...Primary issueI wish to cancel an agreement due to an error, it is unsigned by final party and the cancel option is visible and clickable, but when you do so, the panel goes grey, no overlay appears and the site has effectively frozen. MacOS 10.15.7 + Safari 14.0.1 Seondary issueUnable to access live support. Click contact live support, it asks me to login, i do, which then returns me to the Adobe Sign homepage. Infinite loop with no chance of reaching support. I guess this is how Adobe can be proud of their support stats! 😉
How would I get multiple signers to be able to edit a single text box? I have a form that I need 5 people to sign. On that form are some text fields that any, or all, of the users need to be able to edit. I thought the "All" signers option should allow me to put in a text field that could be used by all of the signers but the option is greyed out and not available to me. Does anyone know of a different way to do this or am I doing something wrong?
Hello, I changed my email adress on my Adobe account + validated it. Everything works fine BUT Adobe sign is still using my previous email in the CC/Email sent to the signee 😞 How can I change that?
Hi I've been advised to put this on your community site, rather than a support case, via your offshore web chat assistant. In short, we have recently removed Abode from our salesforce instance, under the expectation that the attachments would stay against the records. Unfortunately, they have all disappeared, so we have lost all of our customer contracts which are integral to the business. I need access to all of these files as a matter of urgency, Thankyou
Hoping to get some help from the forum on this. Must confess Adobe support in terms of delays and various agents promising a follow up you never get is making Adobe support almost pointless. I have given up trying to get an answer from Adobe support hence why I am here. We have a build-up of completed agreements in Adobe sign and I would like to delete them. I think it is fair to say for security reasons you don't want to leave agreements hanging in the cloud. Does anyone know of a away of bulk deleting or an efficient way of deleting agreements? Really appreciate some help with this.
Hello - I have been using Adobe Sign to send two-party contracts to my independent contractors. The two parties of the contracts should always be one of the contractors and myself. Recently, I've noticed that after I have signed the agreement (as the final signor), there is a third party listed in the confirmation email that I receive from Adobe informing me of the completed contract. I pulled a Field Data Audit report and it shows the name of the third party (which is my old company) listed under the "data form fields" section. Furthermore, I've noticed that once my contractor signs the contract and Adobe sends it to me for signing, my title is prefilled in the document. The title is my old title from my old company. I am not sure if this is a Field Data issue or a Prefills issue. Can anyone shed some light on how I might go about fixing the problem?
Posted this in the main Acrobat forum as well, but this forum seems specific to Sign. Hello, hoping someone knows the answer to this. I know that the purpose of signing documents is to secure them. We are using Adobe Sign, but often, after a document is signed, a corresponding dept (say, HR) needs to catalog the document for future audit/searches/filing. They normally have fields that they fill in after the file is signed, which they can quickly look at in the future. In the past, using digital signature fields in the forms, we could specify certain fields to leave open after signing but with Sign, it seems to ignore all that and just locks everything, regardless of form field settings. Is there any way around this?We tried to see if there was a way to specify to NOT lock fields when signing but could not find one while using Adobe Sign.
I have been sending documents out for signature but they don't seem to be visible anywhere, including in 'All Agreements'. I can, though, find them when I use the search bar. Has anyone had this issue, or know how to solve it?
I am trying to send out one document via Adobe sign to 4 different people. Each person needs to sign the document. One of those four also needs to initial, and another one of the four needs to fill in a few text fields. When I click send, it's only been going out to one recipient or the recipients are getting emailed anything. I've followed Adobe's online step-by-step guide and it doesn't seem like I missed anything, but apparently I am. It should be noted that all fields I put in were assigned to the correct people, and fields were changed to Signature/Initial fields where appropriate.
Hey, i am trying to send out an NCNDA with acrobat sign .there will be 5 parties.i have 2 qustions.1. do i have to put in an extra blanc page manually in order to fit all the signatures ?2. my funktion to put in passport as ID doesnt apear. DO i need to have a different membership for it to work?and if yes, how do i upgrade?
Hello,When sending a document to multiple recipients, how many signatures are counted by Adobe Sign?For example: I need the signature of 5 people on a single document. I have a subscription of 150 signatures, after this transaction do I end up with 145 signatures available or 149?
When one of my colleagues is requesting signatures, she cant get further than to adding a document. Here i cant load more than 75% of the site, though she waits for hours. How do we solve this. She has a valid login.
Help!! I can't access templates or drafts in Adobe sign on PC
Want to purchase Adobe Sign to replace our Docusign contract but am having integration issues with Okta SAML (confirmed it's not on the Okta side) and you can't get support before you purchase? Our apologetic account rep says "I’ve seen this issue in the past. I’m fairly certain it’s a quick fix for Support once a paid account is in place."... Isn't that a little backward? Why would I pay for something that I can't show the C-suite team actually works? Do better Adobe.
I'm getting the following error continuously when trying to create a new Adobe Sign document. Is anyone else having this problem? It´s been ongoing for days. Thanks
Is there a way to get access token using implicit grant without giving a code?
Hello! I would like to know what can I do to change the sender´s domain EchoSign in my Adobe Sign Account. Some clients don´t trust this email address. Is there any way I can change this domain or what are the security reasons behind this? Thanks.
How to download many PDF documents simultaneously ?
Hi,Sometimes I send a contract for signature, but I realize there was a mistake in it. When I cancel the agreement to upload the new one, an automatic email notification is sent to the parties informing them that the agreement exchange was canceled. Some customers are not familiar with these types of emails and get surprised by seeing the email that says the agreement exchange has been canceled. Is there a way that this email is not sent?Thanks for your help!
I'm trying to have someone sign a document and everytime they say they signed it, but I keep getting a hyperlink back in a separate email under the subject "Adobe Sign, an Adobe Document Cloud Solution". I tried replicating the process to myself with a blank document, but no matter what I did I got a signed document back without the email I keep getting from the other person. Anyone know what might be going on?
Hi, I can't find the "API Appications" section under Accounts tab as mentioned in the documentation. Below is the screenshot of what I see for my account:And below is the screenshot of what documentation refers to :
Hi, I have an agreement I neew 45 people to sign. Therefore I have planned to send it in two rounds, so i can get everyones signature on the same agreement. I have sent the first round out, but a few people have yet to sign, so I wanted to close this agreement and transfer those people onto the second round. The problem is that I dont know how (if it's possible) to close the first agreement without everyone having signed. I can only cancel the agreement, which I can't do because the agreement isn't technically cancelled. Do anyone have the solution to this? Thanks in advance.
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