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請問這是什麼原因呢?
Hi,with the latest change (New Send for Signature experience in Adobe Document Cloud ) I got fully mixed up. Why do you ruin such a great dashboard? Where can I now upload a signed copy?Thanks,User
After speaking to 5 people and getting nowhere on the phone to Adobe Support on Friday for 1 hour and 13 minutes, thought I'd try here. I was given an Adobe Case # of ADB3949529Q8K3I bought a prepaid Adobe Sign annual individual license for our login, order number ADD031582012UK, on 5 October. I logged in to do so, and upon confirmation it had been paid, I logged in again, to receive the message "Your account has been deactivated. Please contact your support staff.".By telephone, nobody appeared to understand or know what to do - has anyone else experienced this, and if so, are there any suggestions? Our login still works for our Creative Cloud license (same login) so it's not clear what the error is.Grateful for any support.Tref
Hi,We use Adobe Sign in our company but I will soon quit my job.I would like to export my models (library) to give them to someone else.Is there a solution?
Hi,I can't reauthenticate revoked app. What is incorrect?1.) Our site make "Authorization Request"2.) User give grants to app3.) We obtain access token using "Access Token Request"4.) User revoked app via Adobe panel5.) Our site make "Refresh Request" using refresh token and we get Access-Token null.How to reauthenticate?6.) I allow user to push the button and start from point 1 - "Authorization Request"7.) User is logged in and redirect doesn't happen so our site can't obtain accesss tokenWhat am I doing wrong?THANKS FOR HELP!EDIT:I run our site on vm and everything starts working.It was something specific to developer machine.
Rather than manually sending a contract for signature, is it possible to have someone fill out a form on my website, have their name and email address pushed to a contract template, and have them complete their signature directly online?
How do I put a link on my website for anyone to fill out and sign. It is a job application.
Good day.Could you help me buy an annual subscription to Adobe Sign?Our location is on Cavite, Philippines.We initially plan to have and Individual(Single) User subscription and might upgrade to Business plans in the future.Also, we need a maximum of 85 transactions per month.Thank you in advance.Regards,Car
The adobe e-sign team just can't stop making things worse apparently. I see you've gotten rid of the back door into the old format. You know, that one last thing that was keeping this platform usable. Great job. Also now nothing will open. The page just re-loads with another search bar glitched at the top.... That's exactly what we pay for, right? The privilege of not being able to see my documents? Again. Also the home page is terrible and pointless because it displays absolutely no information for anything and the notifications are terrible and pointless because they display absolutely no information for anything. The whole platform now could literally just be the search bar and nothing else. Endless pages of "signed agreement" tells me exactly nothing about who signed it and when... If I have to either click through each document to see what the hell it is, or search for what I'm looking for, then the point of seeing anything on the home page is what exactly?
Why did you feel the need to change something that was working with something that won't? Getting rid of Dashboard was a HUGE mistake. The new Manage toggle which is supposed to take its place doesn't work half the time and I get an error code in the middle of the field where information should be displayed. The view of the 'For Signature' panel when Manage is not working, it doesn't even display the email addresses of those the document was sent to, rendering it nearly useless.The old Dashboard was clear and easy to use. The new one is not and is buggy. When will you get the kinks worked out??
Hi allI've been wanting to send documents for signature and can't seem to have access to the send for signature.It says that the requests to the servers have been blocked by an extension. If the system is down, do we have an idea when it might return to normal?Thanks
Hi there,I regularly use Adobe Sign for my contracts. I send a short and sweet, 2-page contract. I always sign first and send to the second signer. I set a reminder.For the first time, I am getting my signer's reminder sent to me. Does this mean my signer is not getting the reminders? Is this a new feature where both the signer and me get that reminder so I can see when they are getting it?
I am trying to create replacement workflows with the new Document Cloud UX for Adobe Sign, but I have found one area I still cannot access from the new UX.“Waiting for Prefill” still requires it seems that you go back to the old Adobe Sign Manage page.In the Document Cloud UX, I see the document that needs me to complete the prefill……and when I click on it, it opens – but it does not give me an option anywhere I can see to complete the prefill (even while it tells me it is waiting for that).I also looked in the Document Cloud “Home,” expecting that it might be a “To Do” card as shown in Adobe's help article “New in Signatures”…Nope! It appears as a “Recent” document, but there is no “To Do” card telling me to complete the refill…It DOES appear under “For Signature” “Waiting for Me” as noted above, but the only way I can get back in to complete the prefill is through the former “Adobe Sign Manage” UX under “Waiting For Me to Prefill”…So far, I believe I have been able to use the new UX
I can't find the login for the dashboard?
I have created a third party adobe signature plugin to sign the document and i am using Adobe PDF Default method to verify the signature.I need to calculate the digest of a pdf file by using SHA256 Digest Method for signing the pdf document.I am able to achieve it successfully by calculating the Digest of the PDDataBuffer in PSSigGetSigValueProc callback. But i need to calculate the digest in PSSigAuthenticateProc callback as per my business logic.Is there something to achieve the correct SHA256 Digest of the PDDataBuffer in the PSSigAuthenticateProc callback to sign and validate the Signature.Regards,Vivek Kumar
Hello,after you update adobe cloud, we lost Czech language. We pay and using adobe sing for signature conracts width our customers. But now customers get email for sing in english language and do not uderestand what do do. Will you be supported czech language on cloud back? If not, we will must find other aplication becouse need speak width customers on local languaage.
I have created a third party adobe signature plugin to sign the document and i am using Adobe PDF Default method to verify the signature.I need to calculate the digest of a pdf file by using SHA256 Digest Method for signing the pdf document.I am able to achieve it successfully by calculating the Digest of the PDDataBuffer in PSSigGetSigValueProc callback. But i need to calculate the digest in PSSigAuthenticateProc callback as per my business logic.Is there something to achieve the correct SHA256 Digest of the PDDataBuffer in the PSSigAuthenticateProc callback to sign and validate the Signature.Regards,Vivek Kumar[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from Encore video forum to Adobe Sign... Mod]
hı everyone ı cant cancel my rememmershıp help me please
How can I see the total documents to send that I have in my account? I have a single account and I'm sending some documents to signature, but I don't know if I'm near of the limit.
For some reason I am not getting my email notification when my client signs a document. I have checked my spam file to no avail. I don't use the sign feature very often - maybe once a month. Previously I was getting notified.
We have an internal WPF application which needs to use the EchoSign functionality. Basically, the application will send some letters which needs to be e signed by an external user. I’ve created the EchoSign developer account and added an application under the “All Applications” section. I'm stuck with the OAuth step. When I replace just the client_id in the OAuth demo ( https://secure.echosign.com/public/oauthDemo ) with my application’s client_id, I get the following error messageUnable to authorize access because the client configuration is invalid: invalid_request Am I missing anything ? Also, I notice that the below OAuth query requires a redirect_uri parameter. What would be the value in my case as it’s an internal WPF application ?https://secure.echosign.com/public/oauth? redirect_uri=https://secure.echosign.com/public/oauthDemo& response_type=code&client_id=9MEJXY4Y4R7L2T&scope=agreement_send Thanks
Hi,I've created a document that contains my client's Date of Birth and Social Security Numbers. As part of the signing process I ask them to acknowledge that the information contained is correct and ask them to sign attesting to the correctness.Before I click the send button, I select password protection and enter and confirm a password (which I confirm with them by phone). On the next screen I add the signature fields. Then send.My question is, does the emailing of the document to receiver encrypt the DOB and SS# in transit across the internet? Is this information safe from prying eyes?Thank you,John
I've been sent Adobe Sign for years and it was super easy to click from the Adobe email to my document, click the highlighted 'Sign Here' with arrow, submit and be done. Now I have 3 documents pending for almost 10 days that don't work. I click from the email as I've always done, but all I get is presented with the document with no ability to sign. I can see the originator (HR/CEO) has signed but there is no ability for me to sign. No highlighted arrow pointing to the place in the doc where I need to sign and if I scroll down to the signature line, there is no field to click to sign. My HR rep has already called Adobe and they tell her she's correctly sent the request through to me - now how do I sign?!?
I found the old dashboard. Adobe sent me an email about it, but is near impossible to find!So here it is.Step by step with photos. (just a note to Adobe - We like step by step with photos!Step 1 - Make sure you are "logged in" and at "Home" (see arrow) You know, the new confusing interface that was designed by the Windows "Zune" guyStep 2 - The tricky part - Click on the "For Signature" This is the part I forget! Do not forget it, or you will be looking and cursing me forever!Step 3 - The really tricky part. Look way over to the right, I said way over and look for the smallest little toggle switch. Toggle it!Step 4 - Sing with me Hallelujah, Hallelujah, Hallelujah, Hallelujah, HallelujahStep 5 - Now we can all get back to work!Step 6 - This info is working and correct as of October 11, 2018 at 5:31 pm PST!
This is what I see every day since the update:Is it just me? Adobe, please help.
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