Adobe Acrobat Sign

How to activate Tools - comment & markup - stamps -sign here. The menu is "grayed out"?

We have set up adobe echosign in multiple Salesforce environments. In one of the environment Echosign documents are not coming up. We have checked all configuration but nothing seems wrongs. Same thing working in other Salesforce environments.This is how it looks (empty). We have more than 300 templates but none of them is coming here in Salesforce when adding template in Agreement Template.What is wrong?

I want to reset my password using Rest Api. i am able do CRUD operation.

Looking for support using API integration with Namely.  We want to test run a Adobe Sign but are not on what we have done incorrectly.  In the past all was needed was a cut and paste and the key.

I cannot log-in to Adobe Sign.  For some time it has taken more than 5 attempts to successfully log-in.  Can someone somewhere resolve this for me because the on-line Adobe customer care facility clearly can't or won't.  I would add I have not forgotten my password, in fact i have re-set it and it still doesn't work.

Is there a way to create a template to use that would have set signers but you can change the document that is being signed?

I'm still having problems getting Adobe Sign to start when using Firefox.  This happens on two different computers, running Windows 7 and Windows 10.  When I start it, I get a "Server Error".  If I delete all Adobe Cookies, it will start properly, but fails again the next time I try to start it.  Any ideas?Thanks,Joe

As I unfortunately suspected, Enabling Advanced Account Sharing feature - Adobe Sign (Enabling Advanced Account Sharing feature)  This support article misleads users into thinking that they need to simply contact support to enable this feature.  They even go as far as saying "This is a one-way change and cannot be reverted"Of course in true Adobe fashion, the support Rep tells you that you need to upgrade to the Enterprise Plan in order to use it.  There is no mention of this in the support article, help, or anywhere.  This is sad that this company has become so desperate as to resort to hiding sales in support articles.  Just be honest and say "This feature is part of the Adobe Sign Enterprise Plan" in the article.This is the functional equivalent of telling existing car owners, in order to add Power Windows, please contact the service department.  When you arrive, the service tech says - "Oh - You need to upgrade your vehicle to include Power Windows, it

Getting 500 error while trying to send a document for signature using SOAP API v22. We have Adobe sign enterprise license. Already using same API to send the documents with a different email group and it is working fine.

Hi Everyone,I would like to sign a document from salesforce need not send the document to email to get signature how to achieve this, I could see "SEND" option only not "SIGN NOW" option in Adobe Sign.

Hello,I'm having problems setting up the various fields on forms we send to clients to fill & sign. We are an NPO and the Acrobat DC account originally had the email for our executive director, I had all information fields set to 'anyone', the signature or initial fields set to 'signer'.Because it was confusing to clients and caused more work, we changed the account email address to the one I use since only I send out documents for signature. I changed a few signature fields on various documents to 'sender' but it's intermittently requiring clients to sign both their and our signature fields. I've tried Signer 1 and that doesn't work either. I'm also having trouble with information fields. Whether the properties are set to 'anyone' or 'sender' or 'signature 1', after the client signs the document I can no longer enter the final text box fields (that we don't want them to have until it's finalized). Before we changed the email address of the sender, all this worked swimmingly.In thi

Is there a way to show or hide an image based on a field value in Sign? I tried with java script but found out that it is not supported in Sign. Is there another way?Example:Best scenario:If field1 LIKE text3 show image1 & textbox1If field1 NOT LIKE text3 show image2 & textbox2If like is not supported I an also use = and !=Thanks

Hi, Adobe Acrobat Pro supports Certificate Based Digital Signatures (DSC) in their form fields. However, for sending out for for Signatures, I can't see options for certificate based Signatures. It only have Simple digital signatures based on Email id. Whether Adobe supports DSC signatures in 'Send for Signatures' feature ?

Hey folks,I am stuck trying to discover the proper workflow for what I am trying to achieve:I need to have a nightly job that uses the API to send documents with no human interaction.I have a manual web page setup on a public facing server that does the OATH2, gets the token, sends the requests, and retrieves the agreementId.However, I can not get this to work as a nightly job, as when the script (behind firewalls) calls the public script, instead of getting the agreementID passed back, it is passing back the HTML for the Adobe login screen.What is the proper workflow for using AdobeSign in a nightly, automated fashion?Thanks,David

I just signed up with Adobe Sign.  How do I create my signature that I can just click and add on PDF's?  I have an insurance agency and have to sign ACORD forms daily.

Hi, I wondering if it was possible to save the signatures that was created by a user and copy it to another machine.For example, boss has bunch of docs he wants signed. He/she already has a signature created in adobe fill and sign.He/she sends you the files to add his signature. You must sign them with your Boss's signature. You dont have his signature Where is the location that the signatures are stored and called? Would you be able to copy said signature to another pc so another user can use it?Or is there a easy way to allow others to sign for you using your signature?Thanks K

While setting up my account, the wrong language was selected...."it was a slip of the mouse", too big a hurry.... now I cannot read the language to be able to manage my account!  On-line help "out of USA" does not seem to understand the problem.  They appear similar to Russian or Arabic type symbols.  HELP!!!?

Hi There,weirdly specific issue this one...We have a form we use for invoicing and there's a box at the bottom where we enter a total value. It's been working fine until last Thursday and then all of a sudden, when you try to enter a figure it will just add .02 and not allow you to change it - e.g. you try to enter a value of 345, as soon as you get as far as pressing the 4 key, you just get 3.02 displayed and no way of changing it other than hitting delete (if that makes any sense). We've got a workaround as you can just paste the values from notepad, but it is annoying and we'd rather get this fixed.Also, the form has been tested under another user's profile and it gives the same error.Anyway, anyone come across this before?Rich

I am trying to implement a sign up form for a club using a widget via Adobe Sign.  I need to be able to simply link the form from our website.  My issue is this:I need to be able to capture two different signatures - one for the person signing up, and one for their parent/guardian.  I am able to create the widget with no problem -- and adding a single signature is also no problem, but I need a second signature field *for a different person*.  I DO see that I can add a counter-signer to the widget -- but that requires me to associate that signature with a specific email address -- which is NOT what I want. What it seems I need is a second "signer" for the widget but I cannot see a way to do this.  This seems like it must be a reasonably common problem but I can't seem to see how to do it.Thanks in advance for any help.Chris

I honestly don't see any, and it doesn't appear to have been addressed in this forum, as far as I can tell. Thanks!Dyrinda Tyson

Hi,We are evaluating Adobe Sign and other e-signature platforms to be integrated into our BPM+SharePoint for document management.As we are using a BPM, the user who will send documents to be signed by others will be always the same, a system (non-human) user.In this scenario, an individual license plan will be enough?We have seen the license limits here: Límite de transacciones, but there is no specification about how many documents we can send with each plan, can you provide more information about that?Thanks

An Adobe Sign was sent to me for work and fields keep vanishing after I have already filled them out with the correct info.  Also when I went to go proof read the document fields some were re populated with information that was supposed to be somewhere else. Is there something wrong that I am doing?? I have tried filling this 21 page document out on Chrome and Edge. any advice would be much appreciated

Good day everyone,So Compliance in our country (South Africa) states that the type of signed documents I want to create using Adobe Sign, may not be stored outside of the country.Therefore I need to find out if there is a way to only send the signed document to the recipients without having said document actually being stored in Adobe's data centers (Germany/Ireland).Appreciate any feedback,Kind regards,Stefan Wiese

When sending contracts we attach other informational forms that need to be completed but not signed. Is there a way to send form without requiring a signature?

hi,  I am very new to Adobe Sign Api.. For one of my WinRT application, i need to add an option for adding signatures. right now i have registered with Adobe as a developer and i am working on the available Api and sample code. But i am not successfull in getting a signature on a .pdf file.My Clarifications are..1. Is it possible to create an application with Adobe Sign api using developer license.2. If it is possible, after having client Id, Secret Id & Access Token also why I am getting error at code line,var transientDocumentResponse = await obj.AddDocument("Doc.pdf", fileBytes);  (Sample code available in Adobe developer guide)And the error is as below,"An error occurred while sending the request."3. If its not possible to creat an app using developer license, what i have to do further to acchive this..Kindly help meThanks,Ravi M.