Adobe Acrobat Sign

Hi there!I try to use Adobe Sign API.The main goal is: show in ERP system actual status for Agreement.I want to update Agreement status right after sign.I do next steps:1. Create Agreement with postSignOptions.redirectUrl=https://myserver/adobe_sign/post_signResult: new Agreement with agreementId like 3AAABLblqZhApmd08WhymSF9bL_Ol8HwhCa_ct-fSs-ZpeJinbBblI0RqnutaOyaoKQjletnN3Sl3Gllp_uFGz0vrrl_t_cUW2. Get SigningUrls by agreementIdResult: signingUrl like https://secure.na1.echosign.com/public/apiesign?pid=CBFCIBAA3AAABLblqZhCbVBU6yOW7eSQqijLYninx0lRJ1niGNR1W4XlO5m7aMTShcfgOZT3ThwKH68ioyPg*3. Open signingUrl in the browserResult: browser redirects to url like https://secure.na1.echosign.com/public/esign?aid=CBFCIBAA3AAABLblqZhBOHxLgBBNOcPErbYm_uauX6pTqxCwzO2XnL21HN8YOLDRshhDl0jnTiSvo4EW4QSk*4. Sing Agreement in the browserResult: browser redirects to url https://myserver/adobe_sign/post_sign5. ERP takes this and parses headersResult: Referer contains url lik from step 3.https://secure.na1

HiI have been encountering an incredibly annoying problem that is greatly hindering my workflow.I am creating a order-form that is first sent to me for signing and then to the customer for signing. Although I am adding the name for "Signer 2" it does not get shown when sent out. This only persists with this field.

Hi,Can I remove the disclaimer notice from the echoSign template that I am using for my client?

I'm trying to delete an old template. I've googled and the info that I found here: https://acrobatusers.com/tutorials/making-changes-to-a-document-template-in-e-sign-services but evidently something has changed because while I can edit the document I don't have the "show properties" option.

I upgraded a user to Acrobat DC.  Other people in the department have Acrobat X.  They all need to review documents and note that by attaching signatures with a date/timestamp.  These are just internal docs and do NOT need to be certificated or legal....just noted.Acrobat DC will allow the user to sign a new document, but, not a document that was signed by others in Acrobat X.  Downgraded the user to Acrobat X....still not behaving as it should or as expected.Is there a way to make DC compatible with X and just use simple, non certified, signatures???  (compatibility mode??)

EchoSign is the fastest, easiest way to get contracts signed, tracked and filed. Unlike virtual fax or e-signature software, EchoSign offers an end-to-end solution by automating the entire contracting process from the request for signature to the distribution and filing of the executed agreement. EchoSign instantly shows you what's out for signature, what's been signed, when and by whom. All documents are converted to a PDF and automatically routed to all parties. In addition, archival copies of all your signed contracts are automatically stored in your EchoSign account with no scanning, inputting or effort required.

I have uninstalled and reinstalled, cleared cache.. Deleted all traces in the registry and tried everything to get the adobe reader to perform correctly. Each time I go to sign and submit documents the Adobe reader gives the above error message and closes and the documents do not get submitted. Please adviseJB

In the new format trying to send a document to sign but I always have to revert to the old format to bring up the previous emails even if I have sent them in the new format?It does not seem to remember the new emails added am I doing something wrong?Cathy

Hi,I have subscribe for adobe sign and started to send document.We had to change the name and the email address of the account and all the documents in the library have now "vanished" and I am not able any longer to connect and have access to the dashboard...Could you please let me know what happened and also what I can do to retrieve all my documents?Many thanks!Anais

I am looking for a solution which;Is 100% on-premises (not cloud based).Integrates with an existing on-premises PKI or provides its own certificates.Has an API so that other applications such as a JAVA-based application server sitting behind a web portal, can request to digitally sign documents.Supports multi-factor authentication, whether using SMS or a mobile app authenticator.I am aware that Docusign (and possibly eSignLive) provide for the above either with virtual servers or applicances that can be installed on-premises, but I want to compare features and an indication of cost and pricing structure of multiple options.

Hi,I'm not sure why the moderator rejected my question, but I wanted to know the following because I can't find this on your website.I wanted to know if your Mega Sign feature has any threshold? Can I use it for an unlimited number of documents and signers?Is Mega Sign included with your Individual or Business plan?Currently trying out your product and making a decision on it based on this feature.Thanks,Paul

Hi,I wanted to know if your Mega Sign feature has any threshold? Can I use it for an unlimited number of documents and signers?Is Mega Sign included with your Individual or Business plan?Currently trying out your product and making a decision on it based on this feature.Thanks,Paul

I am trying to obtain a signature from a client through echosign.Her complaint is as follows:After I sign it I save it to a PDF. When it saves and I review the document, nothing was saved.  My signature and initials are gone.Even though she mentions that she signs it, it still is not coming over to me and showing up in our account as signed, but instead still "out for signature."Since I have not been able to help her fix this issue, she looked into the "document properties" of the document on her end and found that under the "security tab,"  "password security" is the chosen field under the "security method" option.Further, under the list of "document restrictions summary" (under "document properties") "Signing" the document is "not allowed."When accessing the agreement through my echosign account (manage), I click on "protect" to find the settings and it says this agreement uses "email verification." When I go to change this in the "identity verification" field, I am only gi

Hi,I am looking online documentation but having issue finding the answer.My Scenario is : my company uses confidential documents and we do not want to upload or share to any cloud either document or temple. We already have a work flow in our system which is build off of MVC .NET where documents will be maintained in our systems and will be notified to the users to sign.currently users are doing downloading, print and sign the document and upload back.1. but what we need is we will be placing a button next to the document "Sign".2. When users clicks on "Sign" we need to verify if the user is in the sign group (We can create this group on Adobe groups)3.      Option a: if the users is in the group, then pop-up with signature panal.                     b:up on signature we will capture that signature and place it on the document      &n

I have a gold buying business in California.  At the time a transaction is made I need to have them give me their signature then I send it on to the proper government office each day.  Is this product good for this use?

Hi guys,Adobe sign says I have 15 days left in trial, i uploaded a document, tried to send, it says error?I have tried several email addresses, nothing seems to work?

Hello there, I am producing the following document for signature - see attached image please.While the template for the client to sign is there, at the bottom right corner in a box, when I try to sign as the client, my signature goes outside the box where it should be. Can you please help as this is quite urgent ?

Hello! I need to know how to manage (edit/delete/rename) templates that were created more than 45 days ago. I have a new version of a template that I want to upload, but I need to delete the existing out of date template. Any and all help would be much appreciated. Thank you!

This has slowly happened to each of the widgets I've created, it's been like this for weeks. I try to export the data from a widget history and it gives me this error.Sorry, we were not able to process your request.Please try again later.If this error persists, please contact support.Error Code: 160926111118095.ord-prod-app13Support said they've forwarded it to developers but I haven't heard back from them and need this report for a legal audit. I've tried it on all major web browsers, on different networks, on cell phones etc. I'm going to be up the creek if I don't have the data that I pay almost $4,000 a year to have. Sorry to vent. Any help is greatly appreciated.

EchoSign Php APII am using EchoSign API in php to sign document, and i  need to store Notes related to document.How Singer/Sender will store notes related to documents using EchoSign API in PHP?

If I send a document to multiple emails for signature can the recipients view the email addresses or contact information of the other recipients?

I have been using Adobe Sign for years - since it was Echosign, in fact. I send out a fair amount of documents for electronic signature each month. 19 in June, 10 in July... now, I came to send a document out on 17 August and hit a problem I have never seen before. My saved signature image was showing very small in the signature box. I had previously sent a document on 12 August and it worked just fine, so there was some change in Adobe Sign between 12 and 17 August that caused this.I have waited and this has not been fixed. I have searched the forums, and not found anything mentioned. I have tried to get support, but this seems impossible. So here I am.My setup is that I have a number of document templates carefully prepared years ago, which have the signature fields in particular places according to the document design. It's all automated so that when I create a new contract etc. from my Word template, the fields are already set up. I literally fill out some details in the contract,

I understand that you can specify a callback URL when initiating a new agreement in another system using the Adobe Sign APIs but is there any way to have Adobe Sign call another system (a web service) when an agreement is initiated in the Adobe Sign UI, and when any events happen to that agreement?

My company uses groups to distinguish different client users.  So example, Client A is a group and Client B is a group.  I want each member in the separate groups to be able to share with other members in the same group, however I don't want either group to be able to see the other groups across my organization.  This is what happens...say I am a member of Client A, when I click on Sharing Status within my profile and click on the '+' button to add an email address, I then click on the down arrow next to the 3 horizontal lines.  Even though I am a member of group Client A, I can see the group for Client B and expand it to see the users in that group.  Anyway to avoid this and still allow users in each group to sign, edit and modify agreements within each group?

Is there a way to change the referenced saved PDFs of completed documents in Salesforce from Document Cloud to box.com?  I know there is the email to box.com function for every document, but that only pushes it to one folder and one still has to keep the Document Cloud archive going in order to maintain the downloadable links in Salesforce.