Adobe Acrobat Sign

Hi there, I'm trying to find out if there's a way of replacing the original document inside sharepoit when you send it to be signed rather creating a duplicate (signed) version of it? We want to place a file on a folder, send it to be signed and when people sign it, it updates the file we send. Thank you

We will use Sign to send a packet of forms to be signed by a judge. However, in recent months we've been getting issues with the placement of the signature lines shifting big time once submitted to the cloud. Often the 1st page placed line is gone and is dumped somewhere much further down on the packet.  Of course my first consideration is it operator error by the person preparing the packet. So of course I look over their shoulder, watch them go through each of the 20 pages and place the line correctly. I cannot find a rhyme or reason why this is happening. The clerks all use Edge or Chrome and it seems to happen on both.  I attached a few examples of what the SENT document is looking like on the reciever's side. Maybe my search syntax wasn't good when trying to figure out if others have a similar issue. This one example was only 11 pages this time around so I don't think it would be overloading the system. 

I have created a template and added it to my 'Library Documents'The template has two fields in it which are due to be 'prefilled' by the person who sends it - i.e. me. It also has a name, date and signature on it for the person I am sending it to - but don't worry about these. Imagine this is a very simple contract, with me pre-filling in to the template the name of the thing I am selling. I often want collect signatures from the same person for two seperate items in one send-out.In this case I add the same template twice from my document library to the 'envelope' and the system it is happy to add them. The problem: When I go to pre-fill the fields, both documents are in the system - all good so far. The problem is that the system links the fields in the two templates together.So when I fill in "Field 1" on "Template 1" it automatically fills in "Field 1" on "Template 2" as well.I do not want this. How do I remove the link between these fields, or set the

Hi,I would like to merge the textarea field from salesforce to Adobe esign form, but my esign pdf displays the html tags as a result.Is this is possible in Adobe esign ?

When daily reminders are set them seem to switch off before the document is signed. Why is this? Should it behave this way? Do recipients have the ability to turn them off?

Hello, I'm trying to create a Web Form where the first participant designates the email of a second participant. In other words, I have a form I need two signatures on, but I don't know either party's email in advance. The first party will always know the second party.  As far as I can tell, the most recent help topic on Web Forms, here, indicates this should be possible. I have an Adobe Acrobat Pro plan subscription. However, when I "add participant" on my web form, it requires an email for the second participant. I assume this is related to the recent end of Adobe Sign as a separate product... but can I still get this functionality somehow?

Hola, Quiero saber si es posible, que las personas que van en copia en las firmas de documentos, les llegue un correo de notificación cuando alguien firme?Entiendo que ahora está por defecto que sólo llegue el mail cuando el documento esta completado y firmado por todos, pero no por cada firma. Gracias de antemano. 

como recuperar um contrato com a Politica de retenção de documento aplicada adobe sign

It's currently not possible to edit, replace, or add counter-signers to a web form once it has initially been created.  Therefore, anytime that one of the counter-signers is unavailable or leaves the company I will need to crate a new web form. Ideally it would be nice to be able to edit the template email counter-signer, though if I have to manually put the replacement as it is possible in the normal Adobe-Sign process it will have to suffice (though that function is not avaialbe on web form).

Is there a way to customize the email content sent to the signer when an agreement expires? Is yes, how can this be done?

Is it possible to sign with a certified signature (e.g. eID or Certified Token) in the eSign-services webapp and in the Mobile app(s)?

My Question:Would my clients have to download an app. in order to provide their signature (which I'd request via Adobe Sign)?Additional Context:I'm considering using Adobe Sign to request that my photography clients sign their contract. Many of my clients will resist providing their signature in this manner if they are required to download an app. to do so.

Bonjour, Je n'arrive pas à changer la langue des messages automatiques crées par Adobe pour l'envoi des documents a signer.

não é possivel enviar novos contratos, pois você não possui transações suficientes disponíveis em sua conta.

Witam , W tym miesiącu mam problem i nie mogę załączyć dokumentu excel.  Od początku roku wszystko działało , a teraz nawet nie mogę załączyć dokumentów które już wcześniej Załączałęm.Proszę o pomoc 

I am new to Adobe e-sign. I just recently did an e-sign with sensitive info in the document to be signed. After the signer signed it, adobe sent an attached copy of the signed copy to my hotmail which I was really surprised because that means sensitive information was exposed to the internet without encryption. I didn't know that it was going to send me back an attached copy not like docu-sign which only send a link.Can someone tell me if there is an option that I can set for it to not send an attached file but instead send a link to the document, which I hope is secured by Adobe. Thank you.Steve

I can't seem to find how to drag and drop files to upload them to Adobe Sign in the new interface.  I always switch back to Classic just to be able to drag and drop without having to navigate the file browser to find my file to upload.  Is this true for everyone else?  Frustrating oversight IMO.

I'm trying to recover an Adobe Sign document agreement from 3 years ago. The organization that sent it originally requested my 'Review and approve' via email. Unfortunately, the person who sent the document isn't available, and the organization can't locate the file. I've already checked my Adobe account (which uses the same email address where I redived the agreement), but there's no record of the document. Questions:1. How can I retrieve this agreement document?2. Does Adobe Sign offer backend recovery options for this situation?3. Has anyone else experienced something similar? If so, what was the solution? Adobe support suggested I ask here for additional help. Any guidance would be greatly appreciated!

We have come across an issue with the message notes in the Adobe Sign forms. When we cancel a form in Adobe Sign and we enter the notes for the cancellation, the student does not see the notes we enter. The message that appears in Adobe Sign is the automated message about filing and signing the assigned fields and to contact us if there are any questions. It becomes an issue because the students never see the notes.

I cannot find a way to avoid the automatic field detection and placement function in the new authoring format. Fields that I do not want are "detected" and placed. They have to be deleted individually, as there is no multi-select function for fields that have not been assigned to a signer. I can get around this problem by switching to the old authoring format, but that format has less functionality for me, and I suspect it won't always be available anyway.

Hi, Has anyone been able to verify if GMT is the only time zone used for Adobe Sign regardless of where in the world you are located? I have had 3 separate agents hang up on me without answering the question other than to say "purchase the enterprise version".  

When trying to request e-signatures via my work Adobe account, after I add an email address, click on "Specify Where to Sign", and I get "Authentication Failed". I checked with our IT department and was told that our license covers everything. I have un-installed and re-installed, I still receive the error. Please help! 

We create forms using Indesign then secure them to allow customers to fill in and sign forms using Adobe Acrobat. The forms then get distributed by different users (separate entities) who will use various e-signature solutions. In this case, our customers have signed up to Adobe e-signature and use that to send out our forms to request signing but when they come to select the files to request e-signatures, the error message ' This document is a secured filed and cannot be e-signed.' is poplulated. The security settings for the forms don't allow changes but do allow filling in and signing forms. Is it correct that the form creator can't add any security on the forms?  

I don't have the pencil/edit button next when I'm in [Manage] to edit an expiration date of a contract after I sent it out.I saw in another post that I can toggle this through an admin account, however, I tried contacting my organization's IT, but they said my Adobe Sign account is not attached to their tenant and he doesn't have admin over it.I tried using the [Assisted Support] help, but it leads me to log back into sign and my [Question Mark (?) help button] > Contact Support leads me back the [Adobe Acrobat Sign Learn & Support] page and doesn't give me a chance to "choose your support option."Hope someone can help me

Hello! I upgraded my account to an adobe acrobat pro account, but did it on the wrong email account, and Now I have 2 accounts, one with an adobe acrobat pro plan and one with a photography plan, I want to merge these accounts & plans into one, as my two seperate plans double up on the services I have, Can someone help?