Adobe Acrobat Sign

I have been in chat with Adobe about this issue only to be told that he would escalate to Adobe sign--I'm not holding my breath for a call back from Adobe in the sky.  Please help.I am using Acrobat Pro and when I try use fill & sign I get an error message and to try again (which repeats indef).  When I try to use send for signature, I get error message "access denied.  You do not have access to this service.  Please contact your IT admin to gain access."  I have been able to use fill & sign in the past as well as signature so I am not sure what is the issue.  Currently up-to-date.  I am running Acrobat DC (19.012.20034).  I have restarted app, rebooted, logged into doc cloud and tried that way with the same results, opened different pdf's with the same results, and now I am out of ideas.  TIA

I have created a PDF in Illustrator, then opening it in Acrobat to prepare are form. When I send the form out to request a signature, the color of the green that I am using is way off. I can see this in both Safari and Chrome, and the PDF thumbnail in my email is also off. Everything looks correct in Acrobat. My illustrator document is in RGB color mode. Im attaching an image. Any ideas? 

HelloI registered Adobe ESign development account and created an app for PartnerSomeone can tell me where to get information about the certification of this application? The user interface of the application indicated a link https://acrobat.adobe.com/en/products/echosign-api-dev-center/echosign-apps-certification.html  that does not work.Thanks in advance for answers!

Hi, Is there any way to set up Adobe sign to accept mulitple signatures from the same person but at different times.  E.g. I have a document that needs signing to say a learner has understood the intial assessment on one day.  But as part of the form they also have to sign a mid point review another day, then when that is done and an end point review on another.  All have to be different dates but on one form.   Thanks  

Hi there,I've created a number of web forms from pdfs today and they all have the error message "Cannot read properties of undefined (reading 'includes')".I tried installing the adobe extension for Chrome because that seemed to solve the problem for other people but it hasn't helped in this case.If anyone can tell me how to fix this, that'll be great.Thank you

I have to digitally sign several forms every week but I can only get Adobe to let me Sign when it feels like behaving. I have to try multiple times, over the course of several days, until it finally decides to work. I am able to click on the Signature field and the "Sign with a Digital ID" window opens. I am able to hit continue and view the signature. But when I click on "Sign" nothing happens. It's very inconvenient having to try every day until it decides to work. Sometimes rebooting helps, but not always. I imagine uninstalling and reinstalling is going to be my next step?

I'm currently trying to build a back-end system, i.e. no user interface which should send documents out for signature using Echosign.The page for configuring the Oath token requires a redirect URL, but obviously my application doesn't have a UI and therefore no redirect URL either.Clearly there is a whole OAuth world that I can dive into now, but I'm hoping to use their API quickly without needing to understand all the ins-and-outs of OAuth first. All of the samples seem to be based on a web interface scenario, which is not the case for me. I have found another option is to use the Integration Key as Access Token. The last post is 3 years ago, then i am not sure Integration Key is available or not

Hello Community I have a question, can you use a template structure (text boxes and signatures) in another document to start a new signing process?. Thanks in advance.Hola Comunidad tengo una consulta, se puede utilizar la estructura de una plantilla (cajas de texto y firmas) en otro documento para iniciar un proceso nuevo de firma. sin que aparezca el documento utilizado en la plantilla?Gracias de antemano.

I have tried using send for signature and am getting an error message saying please try again. This was working fine up until this week

Once all the approvers have signed the document, the approved document is distributed via email automatically to all the approvers.  I don't want this automatic email to occur because I need to control the distirbution of the document.  How do I change this setting.

I filled out a form for the government which required a digital signature handled by AdobeSign.  I filled out the form, signed, then entered my email information for adobesign to send me a confirmation of that signature. The following email stated: You are done signing "name-of-form-here". The Agreement is fully executed. You can open the final document to review its activity history or download a copy for reference.  The link supplied to "download a copy" and/or open the document links to a dead link. "null". I've tried to open this link on several platforms with no success... My biggest concern is, if the email confirms that the agreement is fully executed and the document has been signed, even though I cannot open the document...Can I rest assured that the originator received the document based on the "Fully Executed and Signed" statement?  

Hi,I'm facing a problem regarding e-signing document that is previously downloaded from Adobe Sign.So:After a document is downloaded from Adobe Sign (and previously also signed via Adobe Sign Software), I am unable to sign the same document digitally but via certificate on Adobe Reader.The option: Digitally sign (when I open PDF document), is unavaible (to click and opt for)/inaccessible. Is this a general problem (all documents downloaded from Adobe Sign Softvare are "protected" this way) or this depends on a type of Adobe Reader license I own on my PC? Thank you in advance.

Our company has had an Adobe Sign account for some time and it's the web-only new interface. We created a new subscription so another manager can use the same app and features. However when they log in, it's an old interface that looks and acts like Acrobat Pro.  We understand we can accomplish the same tasks, but it's not what we thought we were paying a monthly fee for. A representative alerted me that not all Adobe Sign subscriptions have access to the new interface and that will take a few updates for this to occur. For simplicity and consistency, we would like this to happen sooner than later. The new interface-Adobe Sign is much more user friendly and easy to navigate.  

Bonjour,J'utilise régulièrement Adobe Sign pour faire signer mes contrats à mes clients.Visiblement, par défaut les documents sont signables pendant 1 an.J'ai cherché comment modifier ce délai et j'ai trouvé qu'il faut aller dans "autres options" après avoir renseigné les destinataire, puis cocher la case "échéance". Mais cette case n'apparaît pas dans mon interface. Que faire?Merci pour votre temps.

Hi everyone, I have a problem with with accounts. I'm an admin for a company where users have licenses to there accounts. yesterday i made a connection with azure for SSO but now i have the problem that there are 2 of each user in the system the old with the license and the new one. Is there any solution that could help with this? 

Hello  how can i do it where i send someone a document they delegate it to someone else to sign but insted of me getting it back it gets back to the person that delegated it, for them to sign.

I have an Adobe sign document created. I need the person to sign it BEFORE we talk and have that signature time stamped. Then I need the person to sign AFTER we talk and have that signature time stamped. Is there a way to have the same document with two signatures and two different time stamps? If so, how do I do it? I didn't want to have to create two different documents.thank you

I have signed an agreement through the email I received. I am using Adobe acrobat to track the agreement(https://acrobat.adobe.com/link/home/). I have enterprise license. When I click on 'Documents' and select 'All' to see all documents, nothing is opening except a blank screen. But in recents tab, I can see the agreements. If I select any agreement from recents tab, it says you do not have permission to perform this operation and this is all regarding to online website. When I use the application, it works fine and I am able to track the agreement I signed. I would like to know the fix for the website. Thanks 

I would like to change the default message which appears when I want to "Review and send" a document for e-signature. The default message now is "Please review and complete {name}"I'd imagine the {name} would be a variable based on the document name, but it is not. The recipient gets an email that says exactly: "Please review and complete {name}"How can I change this? Many thanks

Buenas a todos!,Necesitaria utilizar algun servicio de Adobe que me permita enviarle un Email a mi cliente solicitando su FIRMA. Eventualmente poder confirmar si se firmo correctamente o no. Contexto:Tengo un sistema web que genera archivos PDF que necesitan ser firmados por mis clientes, estoy pensando en enviar este PDF una vez generado a algun servicio de adobe que reciba el PDF y el EMAIL del usuario que debe firmarlo y le solicite la firma.

I cannot open the link to an e-signed Social Security document that Adobe Sign sent my relative. I noticed that the two "Open Document" buttons included are just plain text and do not include an actual link. My relative does not have an account with Adobe Sign so they can't log in to see the document. Is this an issue that Adobe, Social Security, or Yahoo should handle? I have also tried Firefox, Chrome, and the Mail app on Mac.

I have a document that requires an Initial and Date on each page then a signature at the end.  The audit trail only acknowledges that the document was signed and does not acknowledge that every page was initialed.  Is it possible to show that each page was initialed without adding a signature to every page? Thanks

Hi,I get the error below when I submit my form for Adobe Exchange Program for Document Cloud. What might I be doing wrong? 

I would like to implement Adobe e-Signatures in our contract workflow.  Is there a way to disable "attach PDF to email" when the e-signature process is completed?  Our contracts contain sensitive data and should never be emailed.  A link to download the completed contract is appropriate in this scenario. 

Hello,I have created a 9-page document with signature required on 3 pages. However, even though I added signature fields on each of the mandatory pages to be signed, an e-signature lands on the last page. It is the e-signature where you see the email address the document was sent to. I need the signature (with validation) to appear on each of the 3 pages. I hope my question is clear enough. Because of confidentiality issues, I had to redact a lot of the document that I added for visual support. I will greatly appreciate any help you can give me. Sorry if there was another poste like this one, I did not find one. Thank you. Michèle