Adobe Collaboration Experiences
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For the last week, after a recent update, my libraries keep freezing after about an hour of use or if I go into another program. The only way I was able to get past this was fully closing the program and reopening again. I also have a problem with saving my files as well. We use onedrive in our office. Now when I try to save my whole computer lags. If illustrator is not open there is no problem. The only way around this while I am working is either pausing the sync or quiting onedrive. Illustrator V 29.5.1MacBook ProApple M116 GB Memory OS - Sequoia 15.5
This used to work somewhat reliably over the last few releases but now it's buggy as anything. I copy just "Details" to avoid overwriting other settings, but after 50 images the feature just gives up. I've got 96GB of RAM and 4TB SSD with about 750GB of available space. It's a 2023 Macbook Pro M3 Max. Latest available LR version as of time of writing this. The whole point of this Mac was to speed things up, but now Lightroom is slowing me down to a grinding halt. Absolutely outrageous. I've restarted the Mac, I've updated Lightroom. Nothing solves this issue. Pasting all settings again doesn't solve it. This software is so broken it's actually becoming a joke that I have to pay for this mess.
Can't pull icons från CC Library in ID, what's going on?
Can we please change the colors of the Creative Cloud APP,? Every company out there has rainbow colors in their apps and it's getting really hard to tell them apart.
My library panel inside photoshop, illustrator, indesign, etc keeps freezing. I have to close out the app and shut down close CC and reopen them to get it to start, but it will only work for a couple minutes until it freezes again. Very frusterating as I have all branding and assets uploaded to the library. I've seen other posts with this issue in the past but no fixes.
After updating from the 2025 to the 2026 version of Creative Cloud apps, the new cloud save interface has become extremely frustrating to use.In the 2025 version, when saving to the cloud, the window displayed folders as large icons with thumbnail previews of the design files. This made it quick and easy to find and select the correct folder visually.In the 2026 version, this has been replaced by a drop-down folder list that:• Is not displayed in alphabetical order• Uses a very small arrow to expand folders, which is hard to click precisely• Sometimes ignores the selected folder and saves files in the root or random locationsThis new interface slows down the workflow significantly and makes file organization unnecessarily complicated. For designers and creative professionals, the loss of thumbnail previews and clear folder navigation is a serious usability issue.I’m using Windows 10, and this issue occurs consistently across all Creative Cloud apps after the 2026 update.Please consider
For enterprise accounts, report to see what web projects the employee is supporting and using Adobe Fonts. When user departs from a company currently there is no way to review what web projects are created under their federated account and what fonts are associated with web project to ensure continued deliverable.
Unable to custom sort anything in the Libraries Palette even though Custom Sort and Custom Groups are selected.
Adobe, please Help!!In the office we have multiple users using Libraries, and they are shared between them. The libraries are not updating when someone adds a new item or moves it to a different sub folder etc... People are unable to see other peolpe's updated activity in the Libraries we can all see our own items that we added or moved or changed, but we can not see other people's. However if they go into the Creative Cloud Desktop app and navigate to the libraries tab and then click on the "Browse all" Tab at the top, the library items do show up in the display, but only if you look at it through the Creative Cloud Desktop app and then engage the "Browse all" tab. That would tell me that the sync is happening but it is not pussing it out to the actual library for some reason. This has been getting worse and worse over the last month.
Looking at many comments on the Internet, updating software (e.g. Premiere Pro, Medie Encoder) consumes all available bandwidth. I have a 35Mb/s link and while updating, Adobe uses all the bandwidth and all other network activity grinds to a frustrating halt. My router cannot adjust the bandwidth. It does not support QOS, but even if it did, it does not make sense to penalise all network activity for something that could easily be implemented in the Creative Cloud app.Please can a throttle of some kind, similar to the one Windows has, be implemented so that software updates do not interfere with other network activity?Kind regardsGareth
The CC library panel is not working as it should: 1. It freezes and won't allow scroll.2. When I expand the panel to see more it stretches the entire element including the text vs showing more. Something is definitely broken.
I'd like a simple feature to archive specific libraries that I no longer use. Ideally, documents with links to the archived library should still be linked, or there should be a message when such a doc is opened "This document contains linked files to an archived cc library. Would you like to un-archive the library to relink files?" I have tons of libraries, many of which I don't generally use, yet I have to scroll through the whole list of them when I'm looking for the library I want. This would be a very helpful organizing feature.
I've been using the CC library a lot within InDesign. But I can't make the thumbnails of the photos larger. Is it possible? Does anyone know, please? Thanks.
I have a bunch of Transparent PNG images and when I license them, they update as FLAT JPEGs in my PS Panel and in my document and I can't figure out how to keep them as PNGs. But I can go and download them and I get the choice of JPEG or PNG and they download correctly. But then I have to drag them all in a update individually. I'm not seeing a preference that I can change to make them 'hold' as PNGs. The preview icon shows them as transparent, but says JPEG in the info next to it. Thanks for the help.
Problem: White and light-colored assets are still invisible in Adobe Libraries across the entire Creative Cloud suite. Ask: Let us change the thumbnail background color — or at least display transparency. This has been a long-standing request in the forums, and it’s baffling that such a basic visibility option hasn’t been added yet. If the Transparency Grid already exists in the library option to turn on/off, why not extend that functionality to the background? Minor issue, why does InDesign label this "CC Libraries" and all of the other apps just have "Libraries" – it's out of alphabetical order only in that application for some reason.
I want to have all my files in the cloud but I don't want to sync them all to my desktop computer. I want to be able to sync only the files I need for the projects I'm actively working on.
Add Description to CC LibrariesJust like you can add descriptions to individual library items, I'd like to be able to add descriptions to the library as a whole. We have a global team and a lot of different CC Libraries. We do our best to name the libraries in such a way that the designers know which one to use for what. But it would be very helpul if we could add description information to help them.
Hello! Our university have over 15,000 active students, and it would be more effective to avoid sending notifications to everyone when we share a template or branding. This type of sharing is not critical, and we want to prevent confusion or panic when multiple notifications ping on everyone’s phones at the same time. Therefore, having the silent share option, if available, would be a helpful solution in this scenario. Thank you.
Just in the last few days my CC Libraries are loading really slowly and sometimes they never load. I've done all the troubleshooting on this page and NOTHING HAS WORKED! https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html All my apps are up to date. I'm on Mac OS 13.7.4. PLEASE HELP!
Window with all the CC Library is not loading anything -- screen is completely blank. Issue is only with Photoshop.
This is so annoying!!! I keep having to quit the program and restart
The creative cloud add-in for powerpoint used to work flawlessly when transferring items from Indesign into "your library" and placing into a powerpoint. Recently, everything created in Indesign is grayed out and says "this item is not supported in powerpoint" when hovering over the item. I have the current version of the plugin installed (4.6.79) and Adobe Indesign 2025.
Marre de ne pas pouvoir utiliser la bibliothèque dan Illustrator!!! problème récurrent, honteux à ce prix d'abonnement?
Currently, we are only allowed to have two devices under one CC subscription. This is a policy issue and not a feature issue. i have one dedicated workstation at the office, one dedicated workstation at home, and a high-end laptop for traveling. It's okay to login in/out as there is only one user per subscription, but it is unnecessary waste of time to deactivate my account on one system in order to then activate my account on another system for a period for of time, then deactivate the system to return to one of my other two systems. Adobe will not lose subscription dollars, because this community of three device owners will not pay for another subscription - it's just not worth the extra expense, yet there is customer d-sat/frustration. Please change the rules and allow three devices - you will make many pro customers happier.I have been using Adobe products for 25+ years and I'm loyal to Adobe's products. Please support me and other dedicated users. This sentiment has been in commun
Many of us have 3 computing devices (aside from our phone/tablets). I myself have a home computer, work computer and a laptop. The best solution adobe help could offer is a "teams" plan which takes my $35/month plan and goes up to $90/month. Of course I could buy a seperate account but then one of my devices would be on an entirely different account with different assets and would totally defeat the purpose of this. I shouldn't have to be playing device roulette EVERY DAY logging in and out, deactivating this machine, reactivating it 2 hours later... Make it an add-on and require two factor authentication so you know it isn't being abused across multiple users. An extra $5-10/month per extra device. I think MOST of the others in my same situation would be HAPPY to pay because it is such an inconvenience. Please for the love of God, give us multi-computer users a solution that actually makes some sense.
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