Adobe Collaboration Experiences

Adobe, please Help!!In the office we have multiple users using Libraries, and they are shared between them.  The libraries are not updating when someone adds a new item or moves it to a different sub folder etc...  People are unable to see other peolpe's updated activity in the Libraries we can all see our own items that we added or moved or changed, but we can not see other people's.  However if they go into the Creative Cloud Desktop app and navigate to the libraries tab and then click on the "Browse all" Tab at the top, the library items do show up in the display, but only if you look at it through the Creative Cloud Desktop app and then engage the "Browse all" tab.  That would tell me that the sync is happening but it is not pussing it out to the actual library for some reason. This has been getting worse and worse over the last month.

The CC library panel is not working as it should: 1. It freezes and won't allow scroll.2. When I expand the panel to see more it stretches the entire element including the text vs showing more. Something is definitely broken.

I've been using the CC library a lot within InDesign. But I can't make the thumbnails of the photos larger. Is it possible? Does anyone know, please? Thanks.

I have a bunch of Transparent PNG images and when I license them, they update as FLAT JPEGs in my PS Panel and in my document and I can't figure out how to keep them as PNGs. But I can go and download them and I get the choice of JPEG or PNG and they download correctly.  But then I have to drag them all in a update individually. I'm not seeing a preference that I can change to make them 'hold' as PNGs. The preview icon shows them as transparent, but says JPEG in the info next to it. Thanks for the help.

Problem: White and light-colored assets are still invisible in Adobe Libraries across the entire Creative Cloud suite. Ask: Let us change the thumbnail background color — or at least display transparency. This has been a long-standing request in the forums, and it’s baffling that such a basic visibility option hasn’t been added yet. If the Transparency Grid already exists in the library option to turn on/off, why not extend that functionality to the background? Minor issue, why does InDesign label this "CC Libraries" and all of the other apps just have "Libraries" – it's out of alphabetical order only in that application for some reason.

Just in the last few days my CC Libraries are loading really slowly and sometimes they never load. I've done all the troubleshooting on this page and NOTHING HAS WORKED! https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html All my apps are up to date. I'm on Mac OS 13.7.4. PLEASE HELP!

Window with all the CC Library is not loading anything -- screen is completely blank. Issue is only with Photoshop. 

This is so annoying!!! I keep having to quit the program and restart

The creative cloud add-in for powerpoint used to work flawlessly when transferring items from Indesign into "your library" and placing into a powerpoint. Recently, everything created in Indesign is grayed out and says "this item is not supported in powerpoint" when hovering over the item. I have the current version of the plugin installed (4.6.79) and Adobe Indesign 2025. 

Many of us have 3 computing devices (aside from our phone/tablets).  I myself have a home computer, work computer and a laptop.  The best solution adobe help could offer is a "teams" plan which takes my $35/month plan and goes up to $90/month.  Of course I could buy a seperate account but then one of my devices would be on an entirely different account with different assets and would totally defeat the purpose of this.   I shouldn't have to be playing device roulette EVERY DAY logging in and out, deactivating this machine, reactivating it 2 hours later...  Make it an add-on and require two factor authentication so you know it isn't being abused across multiple users.  An extra $5-10/month per extra device.  I think MOST of the others in my same situation would be HAPPY to pay because it is such an inconvenience.   Please for the love of God, give us multi-computer users a solution that actually makes some sense.

My office uses Adobe CC and it would be incredibly helpful to utilize shared libraries for quickly sharing assets, as well and maintaining continuity across teams. I have been having a very frustrating and discouraging issues for months now: ADOBE LIBRARIES ARE UNSHAREABLE!!!When I share links to my co-workers they either never receive the invitation, or the library never loads even when the invitation is accepted. My co-worker noticed the "syncing" symbol spinning in the library window in Illustrator but that was yesterday and still...nothing. When I inspect the status of library invitees, it says they are still "pending" even after accepting the invite. Not great for productivity on large teams. If anyone knows of a better program where this feature actually works I would like to ask my company to make the switch.

Last week, the only way to switch to a different library was to quit and restart InDesign. And when attempting to open the library window, it would distort. Today, NO LIBRARIES are available. This is nuts, Adobe and a huge annoyance for something users rely on every day.

In Adobe Illustrator (29.8.1) on Mac OS 26.0, I frequently need to duplicate library items: all of my vector icons share a canvas size and other attributes, so when new icons are ready for adding to CC Libraries, it's easier to just dupe existing items and rename the dupe, before pasting in my new icon (side complaint: Illustrator still defaults new library assets added from an Illustrator file  to "align to pixel grid," which requires extra work on my part to mitigate). Recently, the contextual menu in the Libraries panel (invoked by right-clicking on a library item) is just not there. Restarting Illustrator doesn't fix this issue (although restarting my Mac does). 

My CC Library keeps crashing at unexpected times, where the library appears as an image and can't be selected. It freezes almost - thats the only way I can think to descirbe it, and it get it active agai,n I have to quit indesign and reload the app.

 

I have had this issue for about a month now, where the CC library goes blank after I delete 1 or more files by clicking the trashcan icon or dragging the item(s) to it.The thing that has resolved the issue is to close and restart InDesign, but the issue occurs again if I do the same thing.InDesign version: 20.4.1Operating system: Windows 11 

The CC Libraries tab keeps freezing and becomes unclickable. First, it was the swatches disappearing here and there. Oh, the libraries have been doing this for people since the 3rd? Bugs everywhere... 

The CC Libraries is getting stuck on one Library and won't allow the user to view other Libraries.