Bug Reports

Yesterday, everything worked fine. Today, the app is COMPLETELY USELESS! Five minutes to load fonts, then when I chose a font, the app restarts...every single time! Restarted app several times, iOS 26.2 iPhone 13 Pro Max Too annoyed to try any more today!

At the moment most of our scheduled Instagram posts are failing, I've tried refreshing the connection etc but nothing works. I don't think there are any issues with the size of the post either as it's the same as previous ones that uploaded fine.

Steps to replicate: 1. Insert text with "Add your text" button2. Observe that the shortcut menu (with rewrite-link-trash) covers the rotate buttonThe rotation is inaccessible here, only rotation of the entire text in increments of 90 degrees from the lefthand edit menu

Its hard to track comments without timestamps

My UI updated as I was working on something — now my safe zones have disappeared. I checked under file, where I can find ruler and guides, but no safe zone.  I cleared my cacheMy artwork is sized under the social media templates but it's just not there. I really need it so I can continue with my work!  

I've been working on a video since yesterday. Everything was going well until a few minutes ago when I got a message popped up saying it looked like I was having trouble editing (nope).I refreshed the browser page and major elements of the video had disappeared, along with colors being swapped in text and backgrounds.Version history was on, but after the refresh it had completely disappeared. There seems to be no cloud version and I apaprently have to start the project over.I am on a MacBook Pro running Tahoe 26.2. I am using Chrome (Version 143.0.7499.193).I have the Adobe Express app on my iPad. When I tried to open the file there last night, it was also corrupted, but was fine on my laptop this morning.The last thing I did before this happened was to import 3 SVG files into my library. They successfully impported and I was able to place them in the project.

I am trying to edit the fonts in a template (https://new.express.adobe.com/webpage/template/urn:aaid:sc:VA6C2:3345a9fa-26bc-5d8d-9f85-04534ce313d3?category=photos) I can write new text, but I can't change the font, weight, etc.  The panel on the left is nowhere to be found. What am I missing?  This kinda makes it unusable.   Thanks

When importing a new photo to edit, I would always drag it from my file explorer and drop it across the 'upload' or 'start new design' icon. Since a recent update, that drag and drop system seems to not be working. Has anyone else has this problem or know how to fix it?Thanks. 

I couldn't find any way to make the areas I erased the same blue as the base image, so that they could blend together perfectly. 

What do I do if a simple text/image file will not download? I have scoured the fourms and all I see is "try clearing your cookies and cache" but I am having the issue on the browser, desktop app, and the mobile app. "We're working on your file. You'll be able to download soon." is all I keep getting. 

All I ever get when trying to download is a message saying. We're working on your file try again later. Eventually I have to close the app and lose hours of work. You actually charge money for this !!!!!

Hallo zusammen, ich arbeite regelmäßig mit Adobe Express und stoße aktuell auf ein weiteres reproduzierbares Problem, die meinen Workflow deutlich einschränken: PDF-Export – Seitenauswahl funktioniert nicht korrektWenn ich innerhalb eines mehrseitigen Dokuments eine einzelne Seite markiere und anschließend „Als PDF herunterladen“ auswähle, werden automatisch alle Seiten für den Export markiert.Auch wenn vorher eindeutig nur eine Seite oder mehrere bestimmte Seiten ausgewählt wurden, setzt Adobe Express die Seitenauswahl beim Klick auf den PDF-Export wieder auf „alle Seiten“ zurück. ➜ Erwartetes Verhalten: Export nur der aktuell markierten Seite/n➜ Tatsächliches Verhalten: Export aller Seiten, unabhängig von der Auswahl

I am working on a Macbook, Safari. Im busy with a video edit in adobe express. I have finished the video but everytime I download it it keeps downloading the first draft without the audio files. But everything is working in the editor. https://new.express.adobe.com/id/urn:aaid:sc:EU:c310971e-d885-5407-82f1-0c02c6635685?invite=true&accept=true%3Fpreload%3Dsharesheet&promoid=Z2G1FQKR&mv=other

Impossible de charger un fichier AI depuis l'ordinateur. Un message d'erreur m'indique que le fichier "n'a pas pu être chargé. Vérifiez votre connexion Internet ou réessayez". L'image chargé reste pixélisée. J'ai changé de navigateur : le problème persiste. J'ai changé de fichier .ai : le problème persiste. J'ai changé d'ordinateur : le problème persiste. Help !!!!!

I've seen that you all are aware of this issue...for years actually. Very disappointing that it's STILL a problem.  I am using the 2021-2026 Adobe Express app on my Windows 11 work laptop, not in a web browser. I have a "Premium account" through my job. I have created a 34 page PDF with some stock (not AI generated) images throughout. I've tried to download the file multiple times as PDF (best for printing), with no other settings selected. IT gets stuck on 90% every single time. I need to be able to get this to my team by EOD today...but it doesn't look like I will be able to. I've canceled a few times. I have logged out and back in. I have closed the app and reopened it. I have restarted my computer. How can I get my work out of Adobe Express and delivered on time now?  

Selected art boards disappeared after I downloaded them. They were copied boards, but I did a bunch of editing, then after I got the notification that they were finished downloading, they erased themselves.  One was an animated board I only needed a still from. I selected png for the download type. Mac computer on Chrome browser. 

The last few days, my libraries have been too zoomed in and I have been unable to view most of my graphics. Typically I can see two rows of graphics in my libraries, but now I can only see one zoomed in and the very edge of the 2nd row. Resizing my browser does nothing to adjust the size of my graphics. I have tried logging out and restarting my browser. I am using Google Chrome version 143.0.7499.170 on a MacBook Pro running Sequoia. I have attached an image of what I am experiencing, and as you can see, the edge of the next graphic is just barely visible on the side. There is no scroll bar or ability to view all of the graphics that are in the library. 

Adobe Express erkennt mein Premium Abo nicht, obwohl ich angemeldet bin.Ich nutze Windows 11 (25H2)  und FireFox als Web-Browser (146.0.1)

The animations in the template appear to work in the "template editor", but once user creates a file from the template, some animations no longer work. 

Scheduled social media posts on Facebook, Instagram and LinkedIn have reverted back to drafts at least four times over the past approx. three days, including three times in the past hour (1:56PM ET). Facebook and Instagram content were scheduled several days ago but were revented to drafts as of at least Friday, 12/5, around 4 PM ET.  A LinkedIn post and a separate Facebook post were scheduled on 12/5 around 4 pm. ET. On Sunday (12/7) the Friday-scheduled post *was* successfully published. Today, all scheduled posts on our shared calendar have reverted back to draft sttus multiple times despite updating scheduling times. Work done using either Chrome or Microsfot Edge browsers (at least 2 users), Mac laptops running Tahoe 16.1.

None of my Adobe Express files will open so I can edit them. Just a continuous 'getting everything ready' screen.I have tried multiple Desktop web browsers and the mobile app. I have tried restarting, clearing cache, logging in and out.I used Adobe Express perfectly fine about 10 hours ago, but now it wont open anything.

Hallo und allen ein gesundes neues Jahr, ich wollte heute meine Adobe Express Premium Testphasefristgerecht kündigen, um Canva auslaufen zu lassen. Danach würde ich gerne dauerhaft bei Adobe bleiben. Aber natürlich will ich keine doppelten Kosten. Leider wird mir jetzt aber seit 2 Tagen immer wieder eine Fehlermeldung angezeigt sobald ich die Kündigung durchführen möchte. Bitte helft mir und sagt mir was ich machen kann. Vielen dank und viele Grüße

I have been consistently getting the same message everytime, despite being a paid member, whenever I am trying to download something. 

Hi.It has been a "while" since social medias like Instagram have changed their photo size standards. How come this havent been updated yet?Thanks

Na hora de baixar meus arquivos ele aparece isso, preciso dos meus arquivos para hoje 😞