Bug Reports

I just got a new Pixel8 from Google and Adobe Express is showing SEVERAL bugs! It doesn't export animations, the color picker disappeared, zoom is missing too... Why you don't fix these issues?! I worked several year with you, since Adobe Spark, on my old iPhone... now that I changed my mobile to Android I'm having all these problems... Please, work on these asap!And when I can share my projects through accounts again?! Go guys! You can do it! Don't let me down!Thanks! 

I am trying to make a presentation using adobe express for my presentation to coworkers about why they should use adobe express in their classroom and it is not working 😞 I keep getting error messages and I can not figure out how to preview my slideshow. I just want it full screen or to be able to go into a "present" setting and it has no options that I can find. Basically I can't actually use it for my presentation. I have wasted so much time trying to figure it out its making me sad 😞 Errors popping up include but not limited to not being able to load templates at this time, not being able to insert video, and actual presentation disappearing to a gray screen.

When I click the 3 dots on a recent project at the bottom of the screen, it opens the project rather than giving me options to delete it etc.

When I export a project file as a PNG, it frequently adds this white line to the bottom of the image. There is no white line in the editor, the background image even extends far below the canvas just in case it only added a single pixel or something. This doesn't happen to all PNGs, but it when it does happen, changing the image and exporting again doesn't change the white line..

Hi there, I've used the software before and it removed all the white background before but now it's still there not removing the background at all

When I upload an image to resize, it used to resize the image to a specific dimension and fit the edges of the image to the page. Now, it is cutting off parts of the image when I go to resize it exactly as before. For some background info, I am resizing something to new dimensions to scale it down by 5x. My images are 5x the size of the page and I scale down to fit to an 8.5x11. Since my ratio is the same, I don't understand why recently my images are being cutoff. Thanks!

Every time I try to download my image, I keep getting the error "We're working on your file. You'll be able to download it soon.". It is also not saving my image either.

Can't upload the video, reardless of changing different files.

as of yesterday I haven't been able to create through Adobe express - O't wont allow me to upload onto the platform or edit.

La funcion de busqueda tiene errores con algunas palabras o etiquetas, la ultima fue al buscar "diciembre". Los elementos del resultado empiezan a sufrir transformaciones en escala. Replicacion del problema: En el menu principal elegi la opcion: 1 - Redes sociales -> Instagram -> Reels 2 - En el buscador de plantillas escribi "diciembre" Nota (1): La imagen no muestra el problema si no el area del problema. (No pude subir un video) Nota(2): Este problema me ha surgido con otras palabras y otros menus como "Multimedia" o "Elementos", en otras palabras, cualquier lugar con busqueda.

All graphics are downloading blurry. Please help.

Adobe Express has been unusable since 2 days ago. The creator tools and UI are not loading. I have tried using Brave, Safari, Arc, and Orion browsers, and turned on and off my VPN and DNS apps to no effect. Please resolve it quickly because I am considering whether to sub to the new Express or Canva.

not working or appearing after trying Ai

Wir haben eine Sammlung von Vorlagen im Bibliothekenbereich. Diese sind nicht mehr vorhanden. Der Hinweis eines vorherigen Mitarbeiters, es nach dem leeren des Caches im Inkognito-Modus zu versuchen, hat nicht geholfen.

Adobe express is not loading my files. I can create a new file but when trying to use stock media, it just applies a gray rectangle. I have the premium membership and it has been like this for two days.

I am logged into my account and all of my previous files are missing - can you advise? I need to duplicate my last month's template for this month.

Both my uploaded video content and the template content are not working. It is having trouble loading and is not rendering correctly, the videos turn out pixelated and won't allow me to play the content to view it.

Anything I click it does not load the page. Has been happening all week.

I have no access to stock photos and my old files

I keep getting this error. I've tried 3 different browsers and the app t no prevail.   

Exporting file to PDF (in order to be able to have it send to print) fails when using an arrow from the Design Elements.

Every time there is a change like fast forward a piece of the video, the 'play' button stays 'thinking' and I have to start over the video. Or close the website and re-enter again

PDF versions changed special characters in Indigenous languages and replaces with multiple letters instead. This causes margins to change and ultimately changes the layout of the document. You can see this on the first page of the document attached where overlap occurred and extra letters were added in the "thank you" message at the back of the brochure. This is causing issues for print and saving documents.

It very slow at work

Can't seem to get more than 3 clicks without it crashing and forcing me to reload.