Bug Reports

Diese Woche habe ich ständig das Problem, dass die Bilder nicht richtig geladen werden, sei es aus den Adobe Bildern also auch vom Computer hochgeladene Bilder. Ich bekomme immer ein graues Bild mit dem roten Warndreieck oben links in der Ecke. Es scheint alles allgemein sehr träge zu laufen.

Hallo ich habe ein problem ich habe ein video geschnitten und kann das jetzt nicht  Downloaden da immer kommt das die dateien noch in bearbeitung sind wie kann ich die datein trotzdem runterladen ??? 

 I don't want to link my Drive or DropBox to my Adobe account to download something I should be able to. Seems like I'm not the only one with this issue. Anyone have any answers?

Hi, haven't had this problem before:today, I organized my files into several folders and now all my files seem to be locked.I can't edit any of them. Is it a known issue? Is there a workaround?

Hello, I keep getting we were not able to license all stock content when attempting to download. I tried upgrading my account to the next level and keeps throwing the same error on majority of the assets. What's expected here?

I only had a link to sign into one drive and now a couple of more showed up. What can be done? I have a CC subscription. Thank You

I do some ad videos for social media. The idea is to duplicate a szene and change the products and texts. When I replace an image, its simply not shown and not clickable. Just with the layers, I can access it again.  In the preview in the left bar, the correct new image is shown. Here is the link: test-ad-video  I tried to find a workaround like: different file formats (png, jpgs, png in ai, psd)different browsers, cache clear, logouteven in a rendered, downloaded mp4, the replaced pictures are not shown. I really have no idea anymore.

I'm testing the uploading of Photoshop files with multiple artboards being into Express...on the documentation page it states that Ps artboards are converted to separate pages within the document, but on the files that I've tested so far it just seems to group all of the artboards into a single canvas. Am I missing something, or is this feature just not working as it should?

This isn't really a "bug", but I noticed that Mardi Gras is on the schedule calendar for 02/13/25, which is a Thursday (tomorrow). Mardi Gras isn't until March 4th this year. I'd love to use the scheduling feature more, and the calendar has cool ideas/suggested posts. However, we have to make sure it's accurate!  

I have a presentation prepared in Adobe Express with number of pictures. When I am trying to export a pdf file, some of the pictures have very low quality even if they look OK in the browser. Few weeks ago, the export was good. I have noticed this behaviour just yesterday.When I export the pdf again and again always different pictures are corrupted. Thus, it is not a problem of certain pictures. It seems to be a problem with the export.  Generally, I am quite unhappy with using Adobe Express. The idea is nice, but the number of technical issues make me upset. I will present in few hours and I am still not sure, whether I will be able to download my work in a reasonable quality. 

My done express content scheduler doesn't work. Why make a feature or service if it doesn't work and you don't know how to fix it..? This is embarrassing. Adobe needs to do better! All the support staff doesn't even know how to fix it and others have been reporting the same bug and nothing is being done smh 

SOCIAL MEDIA SCHEDULE ADOBE EXPRESS ISSUES HERE,Spend over 2 hours last night with the Technical team taking control on my computer and they cannot even said why or fund any explanation to, AFter 2 hours of wating time, they wanted to reschedule a call with another team mate !! insane, this toosl are instead of helping are getting so bad that we do not use them, talking about 'adobe express' its so important to be able to reschedule a story, if the adobe team do not have any time to do it or the technical tema to do it just do not make us wasted time on remote control soloution for nothing !!I mean this issue is over a year without any solutions !! SHAME 

PROBLEM: When I add presenter notes on my slideshow weird things happen, but not consistently.INCLUDING:whole slides disappearingcontent disappearing (the text in part of a table disappeared)The files are not deleted because they are not in the deleted files in the cloud. They are GONE.HACK: I went back to recreate the slide and content of the table. Then, I duplicated the presentation so I could replace the files if needed.Version of the app: ADOBE EXPRESSPlatform and OS version: Chrome Mac OS SonomaBasic steps to reproduce the problem: The problem happens intermittentlyExpected result and actual result: I expect to able to add notes and not to have to hack Adobe express and my waste time to complete this simple task.

new instagram post size, not available

Unless I'm missing something, it's really frustrating that I can't just add new animation scenes to a project, instead of recording each character separately, and then downloading that project and then uploading that project to a new timeline in order to switch from one character to the other.  It would be so much better if you could just add a scene, pick a new character, record your voice and then add them to the overall project.  

Hello! I have attached 2 screenshots showing the difference between Adobe and Photoroom. Why do I keep having issues with removing the background when I use Adobe? Please advise and please make a change to the software so I can keep using Adobe. Thank you!

One of our teachers has attempted to share an assignment through the Classrooms feature. Some, but not all of her students are only able to see a Coming Soon message, while others who have used the same link can see and complete their assignment without issues. The teacher can see all of the students, however those who are seeing the Coming Soon message show as Not Started. Is there a way to get the other student with the Coming Soon message access to the assignment? Students are using Adobe Express for K-12, on Chromebooks with Chrome OS 132.  Thank you  

Diese Anzeige bekomme ich, nach egal welchem Element welches ich in mein Adobe Projekt gesetzt habe. Und kriege dazu nach dem Upload Piktogramm (Die Gelbe Wolke) Ein Rotes Dreieck mit einem Ausrufezeichen. Habe es auf Opera GX, Opera und Firefoc Probiert, genau wie auf Chrome. Überall der Selber fehler. Was kann ich dagegen tun?

THE COLOR PICKER DOESNT PICK THE RIGHT COLOUR. ITS REALLY AFFECTING MY WORK. PLEASE FIX THIS ASAP

Bonjour,Je n'arrive pas à télécharger la vidéo que j'ai créé. Message d'erreur systématique. J'ai essayé de changer de naviguateurs, rafraichir la page, utiliser l'application sur le téléphone. Rien ne fonctionne. Le partage de lien ne fonctionne pas non plus.Merci.

My Premium access to Adobe Express was removed without warning from my Adobe Photography plan. I used the application for at least four years with unrestricted access, but after the payment system update, my access was restricted and I can't retrieve my stored files.

It is impossible to work! Half of the page is hidden.

I cannot open my adobe express app on my ipad. No luck on iphone either. tried to delete the app and reinstall but it only displays the white screen with the adobe logo when I try to open the app. any solutions?

HiTrying to use a CSV file with data for multiple posts.Once the CSV imported, no data is displayed.Tried with multiple CSV (created from Excel and Google Sheet) and multiple Adobe Express Designs, with both Firefox and ChromeThanks for your help!!Frank Adobe Express - Firefox 134.0.2 on Mac OS Sequioa 15.2 (24C101) 

I have tried Google Chrome regular and incognito plus Firefox - all have the same issues. I have tried more than one project. When I select an icon to add - it just spins and a message appears at the bottom that it was not able to add it. I can add a shape but not an icon.  just spinning blue circle. I don't even get the error message at the bottom of the screen anymore.Around the same time, I suddenly could no longer access the Align option. It was working fine then became grayed out.The lack of icons stops me from using the product for my project.