Bug Reports

I create webpages for many classrooms. I opened a web page to copy a piece of text from one classroom report. I then opened another classsroom report to paste that piece of text. I republished the webpage. Now when I view that webpage it has been ToTALLY overwritten by the version that I copied the piece of text from. is there anyway to roll back a version or restore the previous version ? 

I have an adobe package subscription and I'm still being asked to pay for adobe express and it's supposed to be included in my package? 

If i open the app for more than hours even after refreshing and clearing cache download is not working.

I cannot dowload two PDF files I need for my uni work. It gets to 90% and the bar doesn't progress. I've tried on different devices, networks and adobe accounts and nothing has worked. I've also cleared my cache and tried a different browser. I've also tried to upload the file to Google drive and Dropbox but the bar only reaches 96% and stops. I also can't download the file in any other format. I really need this resolved asap as I have my deadline soon.

I have spent time creating marketing material only to find when I try downloading to PDF - the formatting is completely wrong. I'm not using anything fancy - just text and coloured elements. PNGs/JPGs look fine. I can see this issue has been reported already but it doesn't seem to have been fixed.I have tried clearing the cache and all that. I'm a premium member and at the moment I cannot use it as intended. I don't want to download as a jpg because the point is to have content where the text is searchable. When will this be resolved?

The new update has completely ruined how I create video thumbnails. The system was so easy to use and now it's completely changed and even the image sizing is incorrect. I will be cancelling my subscription 

It's completely impossible to create an animated character because it always says there's a communication error with the server... it's not my internet. It's the service that's broken. And it's unfortunate because it was fun, but it's no longer possible. Someday they'll fix it. 

Adobe express - qr code generator =Timeout error loading quick action. Try again later. Tried in several browsers, but same every time. 

Hi all,  I am experiencing some issues when trying to access the schedule function in adobe express and when I click on the button from the home page, it just refreshes the same page. I have tried in different browsers as well as the desktop app and nothing has worked.

Hey there, I was removing the background of a video and it was able to just fine, but when I downloaded an export, the "cutout" of my subject seemed to be lagging behind the movement of my subject by a couple frames. Resulting in some moments where part of the subject was cut off and in others, where the background was still partially showing. As far as I can tell this isn't happening in the preview on Adobe Express, just the downloaded version of the video. This occurred with every resolution option and with both 16:9 and 9:16 aspect ratios. Is this a bug or am I missing a setting?

I have updated my profile settings in Adobe Express to Hungarian Format, but the time for scheduling a new post in Scheduler still shows the 12-hour format. Do I need to update some browser settings, or is this an issue in the app?

I created a short book trailer video in Adobe Express to post as a reel but when I try to schedule it, all I can see in the previewer on my desktop is a static image. Scheduling seems to work on my phone but I'd rather do it on my desktop.I'm on Mac OS using Firefox.Is this a bug? Do I need to use Chrome?    

For some reason, I am no longer able to access any of the elements, media, etc. that is on Adobe Express. I uninstalled and reinstalled the app and am still having the same issue.

Bonjour,Depuis aujourd’hui, le menu "Éléments" d’Adobe Express ne s’affiche plus correctement. Lorsque je clique dessus, l’espace où les éléments devraient apparaître reste vide, alors que tous les autres menus fonctionnent normalement. Ce problème se produit sur tous mes projets et sur différents appareils (PC et mobile).J’ai déjà essayé plusieurs solutions, sans succès :Redémarrer mon PC et fermer/reouvrir Adobe ExpressVider le cache et les cookies de mon navigateurTester en navigation privée et sur un autre navigateurDésactiver les extensions de mon navigateurVérifier ma connexion internet (qui fonctionne parfaitement)Me déconnecter/reconnecter à Adobe ExpressTester sur un autre appareil (PC et téléphone), même résultatSi quelqu’un a rencontré ce problème et a trouvé une solution, je serais preneur ! Merci d’avance pour votre aide. 

O have tries several times with different projects, I can't download anything from the APP. I logged out, cleaned cache, but still nothing. This application cannot be used in these conditions!

Hi,AE is not loading my images and stays in perpetual "loading" function (see screenshot). I've rebooted the online app (Google Chrome is up to date V134.0.6998.166). I'm not able to upload images either.Are there issues with the app right now or is it just me?Thanks

Every time I go into my app to type in something it restarts the app and doesn't allow me to put any text in or any text out. It has gotten worse over the last few weeks to a point now  I cannot finish my flier I have restarted the app please help. I pay for this and need it for work. 

Hi there, I am resizing a video and have received the following error, with error code UUID: 50abe1ce-8e70-4948-bdcd-324ebabd27e8: I have cleared my cache and cookies, tried using two different browsers (Chrome and Brave), and have had no luck resolving this. Any fixes?  

Das System zeigt mir einen vollen Speicher. Aber keine Datein zum löschen.

Desde navegador hasta la aplicacion de ADOBE EXPRESS intento descargar video de proyecto y no me deja, ya borre cache de navegador y no me deja descargar video aun. Agradeceria su apoyo.

My issue is that the scheduler isn't saving the link after I add it to my pin. It shows as saved, but once I exit and return, the link is gone. I've tried repeating the process several times, and the link is always missing, although the image and description remains. I've tested it on Chrome, Firefox, and the iPhone app, and the result is the same. I've tested several different links to see if it's a formatting issue but it hasn't resolved. I've had to cancel all my upcoming scheduled pins.

Hi, I’m facing an issue in the Adobe Express iOS app while trying to animate characters. I keep getting the following error message:Oops! Something went wrong while creating your animation. Please refresh the page. I tried refreshing the app multiple times, but the error still persists. Is anyone else experiencing this problem on the iOS app? Any solutions or suggestions would be greatly appreciated. 

The punctuation on the different fonts isn't working in my adobe express. It's showing the same types of quotation marks no matter what font I use.

The primary issue I'm having is that the "Your Stuff" menu seems not to be working, and is not loading my files.Pertinently, I think one of the reasons responsible for the lagging response of the "Your Stuff" menu is that the menu is overloaded.For instance, I simply wanted to delete the file I was currently working on but could not find any trash can /delete icon and to make things worst I couldn't access "Your stuff".I think for optimal performance and best user experience, you may need to decongest the "Your Stuff" menu and include trash can or delete icon on the top toolstrip bar and also include "delete current file" under the File menu option.

Audio files not playing in Express,