Bug Reports

when we click on text then need to change its color then click Fill --> custom --> hex --> RGB then window disappar and i am not able to select any RGB value.

Dear Adobe Support Team,I am an educator using Adobe for my projects. Recently, I’ve encountered an issue where audio recorded from characters fails to load and shows an error.Could you please assist me in resolving this?Thank you for your support! Best regards,Ailin 

Title says it all. We can search all of Adobe's apps but there's no way to search only Adobe Express - is that right?  If you search all apps, the Adobe Express boxes take you to the main marketing site or App download page which is silly - no?    

Olá, há dias não consigo utilizar o adobe express. Despois de aberto, o site diz que a conexão foi interompida, e eu atualizo a pagina, reinicio e nada adianta. Preciso de ajuda pois preciso usar a aplicação

I have a document that has been downloading to pdf and png without any issue, but has no been blocked due to a stock content warnign message. There is no stock content in the flyer as it has been made using our own images. The warnign also indicates it will highlight the content that has the issue, but it isn't actually highlighted on the document.  I have trying clearing the cookies and browsing history and tried logging out and then back into Adobe. Can anyone advise how to resolve this issue? 

Hello, I've tried to share a client project multiple times with my coworkers but it's not working for some reason. They haven't received an email or notification. On my end, it does say they have access and can edit. Has anyone else had issues with sharing projects? 

We have a student that is having an issue with Adobe Express. When he tries to download as a PDF, the screen blinks black a couple of times, he gets a message that the document has been recovered, it goes to 90% of the file downloading and then it gets stuck and won't finish downloading. We have tried clearing cache, powerwashing computer, using a different Chromebook, and even trying on my teacher laptop. The exact same steps above repeat on all devices. The student was however successful downloading the file as a PNG. Are there any additional troubleshooting tips that we might be able to try?   

je n'arrive pas depuis 4 jours avoir accés a la fonctionalités animation des personnages , j'arrive a deposer mon audio mais je suis censesse en file d'attente et apres on m'affiche un message d'error . J'ai essayer avec plusieurs navigateur sans changement , QUE DOIS JE FAIRE ? 

 it seems that in Adobe Express the replace /delete bar is blocking the option to crop from the bottom of the image. This has only just started happening and is quite frustrating when designing on mobile,. Please let's see if this can be fixed so that the bottom crop handle on the image can be used.

Hi everyone  I want to create a Branding Project and use a custom fonts for this. Therefore I tried to upload the custom fonts to the Project. But when I tried so, it says, that there is an error and that I should try it at a later moment... Also, in the font-overview, the font cant show a preview of the text. Is there a solution to this problem? We rely on the costum font in this project. 

Hello, When i click on animate from audio : https://new.express.adobe.com/home/tools/animate-from-audio?category=videos The page is blank, any solution ? I have tried from differnet browser opera and chrome. 

AFTER I GENERATE THE IMMAGES FROM THE PROMT, AD CLIC ELSWARE, THE OPERATION WINDOW ON THE RIGHT DISSAPEARS AND I CANT SEE THE WAY TO COME BACK TO WORK AND CONTINUE THE GENERATIVE PROCESS, IT'S INCREADIBLY FRUSTRAITING, WHAT IS THE SOLUTION\EXPLANATION FOR SUCH INTERFACE INCONVENIENCE?- HOW TO COME BACK TO THE PROMT?- EVEN IF I GO BACKWARDS WITH AN ARROW IT DOESNT TAKE ME TO PROMT IN MY OPINION THERE MUST BE A HUGE ICON THAT TAKES YOU BACK TO THE GENERATING PROCESS OR AT LEAST CHOOSING BETWEEN GENERATED IMMAGES AND THE PROMT TEXT

Eu usava muito o recurso Layout da versão anterior. Podia criar latouy, por exemplo, de 5 imagens, mas acrescentava apenas 3 e os outros espaços eu preenchia com cores. Era perfeito! Por que essa funcionalidade foi retirada???

I have completely designed these files in Adobe Express to test whether this program would work well for my customers. Unfortunately, that is not yet the case. I can easily export the file to PDF. Unfortunately, I cannot set anything here, for example Low resolution. So I have to compress the PDF afterwards. When I then email the file and open it on my iPhone, the file constantly disappears/falls out. When I send it to WhatsApp, it crashes even faster. When I open it on my phone via Dropbox, it works well. Furthermore, the link link would also be a nice option if you could view it in full screen. Unfortunately, this is not possible. See screenshot. Does anyone have a good solution for me? Or is this just a bug in the program?Hopefully this can be resolved quickly, because otherwise this would really be a good solution for my customers.Kind regards, Frank

when I export as PDF, the text comes out backwords! (For example - ELPPA instead of APPLE)

I'm unable to download PDF files from Adobe Express. JPEG and PNG images work fine. I've cleared history, cache, and restarted the computer. I've also worked from different internet connection points with no success. This is a simple, single pager. HELP!

Be careful. I just lost about 3 hours work using the webpage feature. I had worked on the webpage. Went out and ran errands. Came back, went to "publish" but it was greyed out. I had no choice but to "refresh the browser" and my work was lost.   I feel so sick to my stomach. I was editing and writing articles on the fly and now all that work is gone. I"m really upset.  To report a bug, please provide:Version of the appPlatform and OS versionBasic steps to reproduce the problemExpected result and actual result* Optional: Test file, screenshot, video or gif file capturing the issue Answers to "report a problem"1. Latest version2. windows / Edge3. Reproduce the problem. Just someone else give it a try. 4. Expected results:  Loose your work and feel sick to your stomach.  😞

Tried refreshing, deleting storage, turned off ad-blocker. Not sure how to go about this because I cant edit or view anything I created on Adobe Express for the desktop. Home page loads just fine, files page loads perfect, but once I attempt to open it after clicking it's stuck. 😞 Appreciate any help of who had these issues before! 

I've been having the problem for two days now that I can’t open my projects. Only this image appears (see attachment). I’ve tried several browsers, but it’s always the same. Even when I try to create a new project, like a YouTube thumbnail, I get an almost empty page displayed.

Download stops at 90%.

The preview thumbnails in the Libraries are displaying extra large, very hard to see what the image is. They used to be way smaller a couple of months ago and now they are too big and the thumbnail size can't be adjusted. My whole team has this issue and it makes Libraries hard to use. 

Encontramos um problema inesperado. Tente atualizar a página ou volte para o início. UUID: a91cae92-432b-4821-a840-a6f06f287459

I am repeatedly getting an error when I try to copy / paste in linked text boxes in Express. UUID: 2d3f8cad-bbcd-4aeb-887b-6a8bcf8373b8 

I use this app to create before and after pictures. When editing pictures they are sharp when I click out of the picture frame, the whole image shifts over slightly and goes out of focus.

Beim Arbeiten in Projekten kommt immer wieder die Meldung "Keinen Zugriff auf das Dokument! - Du hast keinen Zugriff mehr auf dieses Dokument. Um Zugriff anzufordern, aktualisiere zuerst diese Seite." Wenn ich aktualisiere dann geht es wieder für kurze Zeit, doch schon ein oder zwei Aktionen später kann diese Meldungen wieder erscheinen. Auffällig ist es auch wenn man in der Bearbeitung einer Datei auf "eigene Dateien" und dann auf Ordner im Projekt zugreifen will. Hier erscheint diese Meldung fast immer. Kollegen berichten das gleiche. Es erschwert das Arbeiten in gemeinsamen Projekten extrem. Dies erscheint u.a. bei eigenen Dokumenten die ich selbst im Projekt erstellt habe. Ein echtes Problem mit den Zugriffsrechten kann also eigentlich nicht vorliegen. Dies geschieht sowohl bei der Arbeit am Desktop (über den Browser; MS Edge) als auch über die iPad-App. Erwarten würde ich, dass man in Projekten ebenso flüssig arbeiten kann wie in eigenen, nicht g