Bug Reports

When I upload a selection of photos, Adobe Express does not allow me to re-order them (rather it is stuck in the order in which they were uploaded). I also cannot duplicate posts, as there are no options when I right-click on a post or operate in the post editor.

After editing my video I found out that parts of my video were deleted after I saved it. I tested this theory several times and concluded that Adobe Express needs a lot of fixes before I keep using it to my video production. Please, stop adding features until you can offer a better platform. I had to restart three Youtube editing videos in another platform after wasting so much time with Adobe Express video.

I signed up for a Teams account, but it won't let me add my second team member. Also see no where to go for support.

I have been working on building currciulum guides for the upcoming year with adobe Express.  Last week all my files disappeared.  I tried to get help but becuase I am using my school teacher account I have to go through an admin.  However, I have no idea who the administartor for the Adobe programs are andd no one at district office seems to know who the admin is and I have no way to find out.  I am hoping that someone can help me recover my lost files as I am in despearte need to finish this curriculum and it was hours worth of files that was lost. I tried every suggested method in the community chats and still no success.  ADOBE PLease help! 

Mac OS 13.4 in Chrome Version 120.0.6099.109   I have several students working on an assignment I created with Express Classrooms, who are unable to access the file they began working on last week. A few students had clicked "Turn In" but would like to make changes to their file. Returning the file to them does not open editing access again. A few other students assure me they have NOT clicked Turn In, and their access is simply disabled.   As you can see from the screenshot below, there are no edit tools even available. The interface looks as though it's been set to a "Read-Only" setting for the instructor to grade it.   Grey boxes included to hide personally identifying information/photos of the student that this project belongs to.

I'm currently using Adobe Express on my iPhone 13 pro max, Samsung S21, and through the web browser without any issues. However, I've run into a problem with my iPad Pro 12.9 (2022 M2 model). The files I've created are not visible on this device, and the same issue occurs with an iPad Mini. Additionally, when I open the files created on the iPad using my mobile phone, they seem to convert into a different format and then vanish from the iPad. Can anyone explain what's happening? App version 25.2.0 (1) 

EL nuevo express es un dolor de cabeza, no se puede hacer nada sino se toma uno dos o tres horas, es super lento todo, anadir una imagen, cargar informacion, editar texto... TODO es super lento. Teniamos menso cosas antes pero definitivamente funcionaba mejor. Y no no es mi internet porque lo uso para otras cosas y todo bien.

When I try to generate an image, the window indicates it is working, but images are not created.

I've never run into this issue since using Adobe Express about 2 weeks ago.In my creations, I am unable to edit the text. It displays as "Locked Text" and will not load. I am unable to delete or edit other elements, such as removing boxes and changing their colors or adding images.I've tried to refresh the page, I've cleared cache, and I am unable to delete the text. I am also unable to add new elements.Using the web browser version of the appOn an iMac on MacOS Sonoma 14.5I've tried deleting the file and recreating it by duplicating the template file I madeI'd like to be able to edit text, but the text is locked

Hi,A member of my team isn't able to open any of the templates i've shared with him in Brands. He gets the following error message (attached) when attempting to open one:"⚠We're unable to create your new file. Please try again"We've tried:-clear brower cache-incognito mode-chrome, firefox, edge-removing access and re-invitingIs anybody else familiar with this error?

man kann micht mehr in die menüleiste medien um ein bild hochzuladen

Hi,I've made some templates with editing restrictions. When I try to replace an image, sometimes the "Upload from device" purple button does not appear. I can do a work around by uploading the image to an asset library first, then replacing from there, but I'd rather the social media person be able to just directly upload. Why is this happening? Is doesn't happen on all the templates, only some and I don't know why.Thanks

When I design a template i have to zoom in to see the down portion. Page down does not work why

Used credits up though errors occurred both times. 😞

I have been using Adobe Express on my Macbook for the past two years.  I am using macOS Sonoma 14.4.1 and it has suddenly started replacing all of my graphics with random graphics.   For example, this is what is showing up: When in fact, this is what was created:  I have no idea where to start.  I tried using it on Chrome and it worked fine, but I dont like using Chrome.  I prefer to use Safari.  Does anyone have an idea of what I can do to prevent this from happening?  

When I use one of your stock videos and/or audio, I get a copyright infringement warning from Facebook when I post.

original file144p, 49mins, mp4 with audio, 35MB trimmed to2mins 45s, mp4 with audio.no additional scene or audio added. just trim it to a shorter one. once downloaded the trimmed, it's 157MB.... several issues here:1. a 144p source is recognized as 1080p2. trimmed file (less than 10% length of original) results in a 5 times larger of original file.3. first 1 second of trimmed file has audio distorted

Hello, since July I've been unable to republish an Adobe Express page: an error message is displayed and updates are not taken into account. Could you please help me or explain what could be the cause of this problem? Thank you in advance for your feedback,Axelle

I hate this thing. It blocks my view of my project and gets in the way when I try to select objects. Can it be disabled (like in Photoshop)?

expressで作成したプロジェクトをPNGで保存すると、そのプロジェクトを作成する前にコピーした方のプロジェクトの内容がそのままPNGになってしまう不具合が起きております。書き出しがすぐに必要なのですぐに解決をお願いします。

作成したものをカスタムでサイズ変更しようとしたところ、何度更新してもスクリーンショットのような表示が出てしまい、サイズ変更を行うことができません。

instagram用動画を作成後、ダウンロード、共有を押下していもその先に進まない。

会社のイベントを告知するためにAdobeExpressで簡易的にWEBページを作成し公開をしました。 社内従業員へURLを展開したところ、あるひとつの端末（DELL）のみ、公開した内容が反映されておらず恐らく編集中と思わる画面が表示されています。 たまたまその現象が起きている端末の持ち主が重役なため、原因調査を求められています。 よろしくお願いいたします。

We're sorry, an error occurred while starting up your web page project. Please go back to your projects screen and try opening this Page again. If you encounter this error again, please contact support and include the following details: URL: https://new.express.adobe.com/webpage/design/urn:aaid:sc:VA6C2:bc376449-4602-5de6-a02c-d06f4798400c?category=photos Error: Cannot read properties of undefined (reading 'embedExpressFileMetadata')

Bonjour,lors de la tentative de mise à jour d'une page web réalisée dans adobe express, nous rencontrons l'erreur suivante : "error:publish API response: 500 internal server error"Impossible de mettre à jour cette page. Avez vous une explication ?Merci et belle journée,Émilie