Bug Reports

He generado imágenes con imagen de referencia y todo ha funcionado bien, lo único que me da problemas es el “upscale” con todos los modelos. Me rebaja los créditos pero al final siempre da error. Estoy usando Safari como explorador, Version 18.4 (20621.1.15.11.10)  

Generating in Gemini 3.0 and 3.1 not working. “Something went wrong. Please try again later.”

I have an image in edit mode in Firefly. Paid full price of 60 credits and my edit is not being done. Just thinking….thinking. I simply asked for a white background and after 4 minutes, I still do not have a response. This is costing me credits….

I tried to generate a video using the AI Veo 3.1 and it used up my credits but didn't generate what I needed it to generate, the text labels in the video did not make sense and there were artifects.

firefly is not generating image. its loading for 30 minutes then its saying something went wrong and cutting my credits without giving any results

I get "Something went wrong, Please try again later," and it deducts my credit. What should I do? version - firefly image 4.0 platform - tahoma 26.01

your kilng 2.5 turbo model unlimited version i broken 1 out of 10 trys a video is genreated rest it says cant load very annoying of no use despite unlimited  

I would like a refun for my credits

generations are coming back with white characters that I did not ask for. Also I am spending my credits trying to correct the mistakes of the images I have created. Not everyone in the world is white and I dont want to spend credit and time fixing this mess. I want my credits back

When i prompt for image it appears, then takes my credits and deletes itself, please refund my credits

error generating video on kling, but not neo.   see attachment.  changing settings or photos not helpful,  tried 7-8 times, same error

I needed generation through the Kling 3.0 model. The service constantly showed an error. I wrote to support. Asif came in, generated 1 video and 1 photo through VEO, spent my credits on it, and then said that this happens with Kling and he couldn't help me. The service is terrible, not only did he spend my credits on verification, but he also didn't help me. It's terrible!

Come on Adobe!

every time I try to generate a video using Kling models it fails

just trying to generate a vector file after a prompt. nothing major. it generated one set of images and then it stopped. should be working but it is not. resetted browser and cache. nothing.

Generated videos look fine in the native window but once downloaded have the classic MP4 compression glitches.

Getting error for video generation from 2-3 days. But When I try same prompt in Veo or Kling with paid credits it is working. 

Firefly image genearation page is not loading, the entire things keeps buffering. Even if it loads, its unable to generate image, it again starts to buffer. It’s been happening for the last 24 hours. Feels like waste of money at this point.

generating an image had an axe go through a hand, trying to use fill fix showed a right hand where a left hand should be, trying to correct that fully crashed system. 

When i going to upscale or enhance a video in Adobe firefly web, then i was stuck at 95% and sometimes when i get into upscale page and then generate upscale video then it shows error 'something went wrong '

I am seeing frequent error in generating a image into a video, I am being displayed error displaying the generated video, please try again after sometime or edit again

Hello Adobe Support,I just purchased a new Firefly subscription today, and I am unable to generate any videos using any model (Firefly Video, Veo 3 Fast, etc.).Every attempt returns the error:“Something went wrong. Please try again later.”I tested: Different prompts Very simple prompts Different browsers Incognito mode Different internet connections The issue still happens on every video generation attempt.My account is brand new, and the credits have not been used yet.Image generation works, but video generation always fails.Could you please check if there is an activation issue, backend restriction, or account-related problem affecting video generation on my account?Thank you.

Composite Imagery doesnt open.

upscale taking so long

It is absolutely unacceptable that it's using 300-400 credits for each prompt WITHOUT me downloading. Just to SEE if what I'm asking it to do even works at all. This is a waste of money and in no way okay to do to the Adobe community. 0/10 stars.