Bug Reports

 When trying to use adobe firefly we are getting this message:We are using Adobe Pro Edition for education for our users and all functions are enabled.Any idea what is going wrong?  

Firefly lleva más de una hora para ejecutar un video de "texto a video". 

Assinei hoje o premium e meus créditos não estão aparecendo

estaba utilizando una funcion de IA de imagen a video, la cual especifica que utiliza 0 creditos generativos, y de la nada me quede sin mis creditos mensuales.

Hi,the credits are not counted correctly - I have 6000 credits and made 3 videos for 750 credits each - and the system put me on 0 credits?? Please double check this for me. THX.

The images are unavailable to download from the history (Firefly/Files). There are entries about them with names, but I can't see images or download them.

Bonjour, firefly ne détecte pas mon micro interne. Sur mon mac, dans le menu préférences systeme puis sécurité et confidentialité, l'application firefly ne figure pas dans le choix d'application ? Merci par avance

I created a board and added photos to it, renamed it and saved. When I go back to relaunch, I receive the following error message:We’ve encountered an unexpected problem. Try refreshing the page or return back to home.UUID: 2be08543-f777-4f9b-8108-f2c1b57ae238

Thank you for following up as soon as possible.

I spent a whole day and used all the credits for the perfect manta ray scene. About 1/3 of my thumbnails won't load and it tells me when I select one that is there, that I still can't load it. So? I can't use the work I've already done? It's not like I've waited months either so I can't imagine the timeline being overly extensive. iPad Pro, newest ios

Effects won't work in firefly. Trying to click on them and nothing happens.

I wanted an video with a statue of lady justice holding scales but the video I got had a statue with a dancing right leg.  Four tries and all had a dancing statue.  STATUES DON" DANCE FYI.

bonjour, je viens de prendre un abonnement mais votre IA ne marhe pas, j'ai constemment un message d'erreur comme quoi une erreur est survenue, ou je n'arrive même pas à slectionner l'arrière plan d'une photo pour le rendre unin ça tourne dans le vide. Je suis déçue et si je ne peux pas faire le projet en tête j'aimerais résilier mon compte car je veins de payer pour rien 

Bonjour. J'ai le message d'erreur ci-dessous pour générer une vidéo Veo 3 et je ne comprends pas pourquoi ??Je vous mets une capture d'écran du prompt que j'ai fait pour avec une autre image qui fonctionnait bien mais plus avec les nouvelles. Chargement impossibleNous ne pouvons pas traiter ce prompt, car l’image de référencene respecte pas nos consignes d’utilisation. Vous pouvezcharger une autre image et réessayer. Merci de votre retour.

does not work withb downloading images and isnt working at all

In these days I can't generate any image on Firefly and I've enough credits

I've been using my Firefly credits (Nano Banana in particular) and my remaining credits no longer appear to update despite fairly regular use of Nano Banana, Generative Expand, etc. Do credits only update at regular time periods, or are they supposed to update in real time? I've seen the latter happen in the past, but lately my remaining credits appear stuck at 3890.

I download them. They say '(generated title). download, and photoshop will not open them. Am I missing a step?

Image 3 interprets the prompt as it should but Image 4 is giving me random results not relevent....

Just tried to use the new Firefly Boards feature but it doesn't seem to be working at all. Clicking on "Create new board" or "Remix file" under the featured projects loads a page which shows an error saying "Error cloning document". If I then try to drag an image into the browser I get another error saying "Edit access to Firefly Boards (Beta) is required to place files on the canvas". I'm on MacOs 15.6 and tried this in Arc, Safari, Edge and Chrome with the same results. Any help would be very appriciated.

한복을 검색하면 기모노가 나온다. 수정해줘 기분나빠

I provided the following prompt:A photorealistic view of the inside wall of a tornado from the vantage point of the opposite inside edge of the ring of the tornado - looking across the horizon - not up into the sky. No objects flying around in it. I just want the swirling cloud. Make it lightly shaded and mostly shades of gray.It just produced a generic picture of a tornado in the distance.  One tornado, it produced sideways.  So, I followed up with this prompt:A photorealistic view of the inside of a tornado. As if I were standing inside the tornado looking at the wall of cloud sweeping across my view. I want it to be clean with no objects in it.It literally posted the same tornados as the first time with little variation.  Imagine I'm standing inside a tornado - during the quiet part.  Instead of looking up at the sky into the top of the funnel, I'm looking across to the opposite wall of wind/clouds swirling around me.  I just want to see the swirling inside

I have plenty of credits. It is not working. The generate button is not lighting up to press enter. 

Firefly esta arrojando este error el momento de intentar generar cualquier imagen. Adjunto pantallazo del error.

Me he suscrito he pagado 9.99 y no me ha dejado en ningún momento generar ninguna foto. Ya me di de baja la subscripcion pero me siento engañada por perder 9.99 y no dejarme hacer nada