Bug Reports

I’m unable to modify the model in Firefly Boards, and the “Generate” button is also unresponsive. Similarly, the right panel menu, which includes options for generation settings, generation history, and more, is not functional.

You are charging me credits for the generation of an audio clip from text. But when I listen to it, it is not generated properly.I do not want to use credits for something that is not acceptable.

It is not acceptable.  I have to go to a free app to get it done. 

After it generated image for me I wanted something moved or enlarged and it appeared to generate but image looks the same. No changes. Just took credits anyway. Disappointing!

the Adobe Firefly app on Android switches from Dutch to English unexpectedly, clearing the app's cache and data temporarily restores Dutch. I want to prevent this recurring issue. I already checked all the following:-Ensured my Android device is running Android 10.0 or later, meeting the minimum system requirements for Firefly.-Confirmed the app is updated to the latest version from the Google Play Store.-Checked my device's system language is set to Dutch and remains stable without switching.-Avoided using any device or app settings that override app language preferences.-Tried uninstalling and reinstalling the Firefly app to reset language settings.

What happened with Adobe? I upload 20 second video for upscale and for 40 minutes but nothing happened. Video not upscale

i bought 2000 credits to use in firefly and they did NOT register...showed they were gone. I was not able to use them.

Pika 2.2 is not working at all

Does not work squat. HowJa Say was a better and way, way easier to use - unfortunately they went south afterwards.

When I click on the generated image from Firefly 5, there are editing options (by default nano banana pro) I can't cancel it and go back to the image. I get this error message: "Something went wrong Please try again later." I actually click on it out of habit to enlarge the image, just as you used to be able to do and as is still the case with every other AI image provider. The worst part is that the image and the prompt disappears immediately. It’s unacceptable when the credits are lost as well.

I have got 760 credits for 499 in offer and I have made only 7 to 10 images and now it’s showing that I am out of okay. I will have to buy again, so please help me with it. How can it possible that after 7 to 10 images, I will be out of credit

I generate images, sometimes just making up, or sometimes combining with my photos. But it won’t download the results. Just keeps saying it’s downloading but won’t stop/ Can’t go forward.

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Whenever I click on “Manage account” in the dropdown menu (i.e., the menu that drops down when I click on my profile photo on the top right), I get a screen that says “Welcome to your account, Brian.”  But there are two spinning circles, as if something is trying to load, but nothing ever loads. See first screenshot in attachment 1. I am trying to change from $19.99/month plan to the $9.99/month plan.  But I can’t do that when the screen never loads properly.ALSO, I am experiencing a similar error when I go to www.adobe.com.  I get a screen with a lot of empty boxes.  It looks like something is trying to load, but it never does.  See screenshot in attachment 2.In summary, I can’t load the “Manage account” screen from Firefly.  I can’t load the initial page in www.adobe.com.  And I am not able to switch from the Firefly $19.99/month account to the $9.99/month account.Thank you for your help with this. [PII removed by Community Manager - HT]

I joined and Firefly. 1/4 of my photos turned out as a standard image not the birds' photos that I had taken. Although not satisfied at all it still took my credit. I think those credits need to be put back on my account. Thanks.

Screenshots will show you in order of the edits and how it automatically applied changes we previously directed it to change back into the design after being told NOT to.

Hi,  When I want to use Topaz Astra upscale 4k in Firefly boards I get fails only. I see this for a long time in my board and after a while it is disappeared and also I don’t have an Upscaled video in my board. It takes credits too. When will this bug finally dissolved? Like this it’s impossible to use inside Firefly.  Title edited by mod

The generated composition simply vanished and I can’t recover it anywhere!  This system is really not ready for commercial use.

I used this 1st video and ask it to make a second video and add an additional train of the same style pushing the first train.  It changed everything and its all wrong

I see this when trying to generate an image with some image references and a long prompt. Could you help?

In trying to create a Text-to-Avatar video, the 'English (UK)' accent selection just gives a US English accent, either identical or 99% the same. Is this just a bug in beta or is there a work-around to get this UK accent working? All other languages/accents seem to be working even the Indian English.   

two out of six Nano Banana (latest) gens produced zero visible changes. Edit mode, reference image, usual flow. You can look at my gen history edit history on the chameleon. 

I used board on firefly, when i use topaz upscale, it did not upscale the video, but did took the prompts about 1000

I attempted to generate an image in Adobe Firefly, but a network error occurred during the process. The generation did not complete, yet my credits were still deducted.I did not receive the final output, so I believe the credit usage is incorrect. Please review this issue and restore the deducted credits if applicable.Kindly let me know the reason for this and how it can be prevented in the future.