Bug Reports

Whoa there, speed racer! We can't wait to generate more content for you. Please try again later.

I cant generate images, ( Whoa there, speed racer!We can't wait to generate more content for you. Please try again later. ) what should i do?

432

padmavathijoshiParticipant

I subscribed for one month plan but it is showing You don't have enough credits for this generative action. Get more credits now for continued access or wait until your monthly reset.

I subscribed for one month plan today and paid 769.68 Rs. also but still it shows You don't have enough credits for this generative action. Get more credits now for continued access or wait until your monthly reset.

131

TY69100925Participant

Got this error message when try to generate video "Something went wrong, Please try again later"

"Something went wrong, Please try again later" I got this message when try to generate video in firefly already try to log out and cleared cache the issue still remain.

221

imgaryshap74Inspiring

downloading my files from Firefly not working on iphone

Downloading images and videos on the firefly app on iphone does nothing. not sure where the image is going (if anywhere) but definitely not into my photos.  Thoughts? 

2624

Sweet-Az-Rv'nParticipant

I am trying to make a picture into a line drawing like a colouring book but it keeps saying Prompt declined One or more words may not meet User Guidelines. Try changing your prompt. I have never had a problem bofore using these words

I am an embroidery digitizer and I use firefly to make my designs then I ask it to make it into a line drawing but when I put the picture up to make it into a line drawing I get (Prompt declinedOne or more words may not meet User Guidelines. Try changing your prompt.) These are just animals eg cats and dogs- I have never had an issue before making picutres into lines like a colouring book.

283

rzlebekParticipating Frequently

On multiple boards, I am not able to pin comments anymore. It used to work and now it doesnt. I am on the latest version of chrome and using MacOS Tahoe 26.0.1. See video

On multiple boards, I am not able to pin comments anymore. It used to work and now it doesnt. I am on the latest version of chrome and using MacOS Tahoe 26.0.1. See video of screen record.

141

rzlebekParticipating Frequently

When I drag and drop a video file into the board, it cuts off the second half. If its :15seconds I only see about 6 seconds of the video.

I want to see the full video mp4 file I drop into the board, but it only gives a preview.

311

Craig35166648f01dParticipant

Trying to Create a Text To Avatar and the Generate Process Keeps Failing

I have a text to avatar that I'm trying to create and the Generate process keeps failing. I've tried twice now. And if that wasn't enough, in the process Adobe has forced me to use up all my A.I. credits and now I have ZERO. So I can't even do anything else until I hear back from Adobe.I created another text to avatar about a month ago and it went fine. Not sure why I can't do it now.PLEASE ADVISE.

1439

Diogo22880687l0ngParticipant

Have the credits already been deposited into my account?

I just purchased 2000 credits and I can't work. Have the credits already been deposited into my account?

122

wickedmotionParticipant

Cropping images, cropped one image clicked a second image, selected crop, dragging corner, WHAM! changes crop from first image. Hopefully this explains it animated enough. Goodluck!

Firefly, Cropping images, cropped one image clicked a second image, selected crop, dragging corner, WHAM! changes crop from first image. Hopefully this explains it animated enough. Goodluck!

Sunn23Participant

Why my sora 2 showing 12 seconds video making and result only 4 seconds video generate why many time I try for 12 seconds video but it make only 4 seconds video

Sora 2 showing 12 seconds video but it's make only 4 seconds videos generate why when I select 12 seconds but it's make only 4 seconds

2188

csaba karalyosParticipant

I created a QR code in Firefly a few weeks ago, which worked then but doesn't work now.

I created a QR code in Firefly a few weeks ago, which worked then but doesn't work now. Now this is a problem because a lot of material has been printed with the code.

272

SebastianFischer84Participant

KI Avatar wird nicht fertig generiert

Guten Tag, ich habe jetzt schon 8 mal versucht ein KI Avatart Video zu generieren und jedes mal bricht er ab und ich soll mich beim Support melden, warum geht das nicht?

211

Vedant ZopeParticipant

Text generated is not in english , it is different test and for every correction you guys reduce credits for your own bugs. this is unfair and cheating

Video is not converting actual image to video face, and the message written in english shown in different language original message is Keep your ego, status, and position wait outside along with your footwear when you step into a room to solve a problem. Life is beautiful, conditions apply. but is shows something else

28 days ago

createwithdawsonParticipant

scaling up image, used 10 credits but enhanced image is useless too many typos

101

28 days ago

DAVID3752107902q5Participant

Can't load item from Generation history in Firefly

When looking at past generations in Files>generatation history. it attempts to load but never opens. Just says "Can't load generation history"

2111

28 days ago

responsible_Spirit5C9EParticipant

absolute garbage was generated by Kling and you won't let me delete it. Why do I have to have this absolute garbage staring at me reminding me how badly you failed? Why can't I just delete it?

I can’t delete the garbage Kling spit out. Period.

172

LorettaAllyseParticipant

nothing on my board is showing up - but is showing up in the preview!! help please i don't want to loose all of my work!

Please help me! My board is not showing any of my work, but it is showing in the preview. Please help - see screenshots for reference. Thank you!

211

Randy_111Known Participant

Every time I try to use Sora in the last hour I get. Something went wrong. Please try again later. Other models work fine.

Sora issue? Something went wrong. Please try again later. Other models work fine.

371

intelligent_Companion5E22Participating Frequently

they took a 400 credits for one image generation request

they took a 400 credits for one image generation request and dublicate the request 10 times

542

SGUMCParticipant

Video generation just keeps repeating the same iteration of the original video and ignoring edits

I asked for a video of an easter bunny shooting a jumpshot. The original video had the bunny facing away from the basket and I have asked twice for the bunny to be turned around facing the basket but the video keeps getting made the same way just with different lighting.

131

Kay256Participant

Firefly will not finish expanding my project although I have tried at different times today hoping it would have been fixed but to no avail

272

Glenda29038675honxInspiring

video when downloaded has corruption on the bottom half, shows lines

Video looks fine on platform but when downloaded it plays back corrupted and has lines on lower half of video Would like 130 credits back

111

隆之24386878zgvtParticipant

有料版なのにウォーターマークが入ってしまいます。

本日、日本時間の12時頃まではウォーターマークが入らず生成で来ておりましたが、午後、キャッシュやクッキーのクリアをした後から入るようになってしまいました。Creative Cloud Proに加入しており別途7000クレジット購入していますが、機能変更があったのでしょうか？ご対応方法をお教えください。[Adobe Fireflyへ移動しました：モデレーター]

311

rzlebekParticipating Frequently