Bug Reports

ived  used over 1000 credits just to make one video Its a continuous issue. Why should i have to use all my credits for one month to make one 8 sec video ? i need to be credited back my credits 

Unable to generate the videos for past two days. Same error message keeps popping up.

I didn`t generate any video despite i lost my 240 credits please give me back them as i don`t have much credits to do my work please look into this and credit my 240 credits back

Buenos dias,He intentado en dos ocasiones hacer una generación de video con IA, me ha consumido los creditos 250 cada vez, pero no se ha generado ninguna de las dos veces el video.Podrían devolverme las dos generaciones si es posible o ayudarme con la generación?Muchas gracias

Kredim olmasına rağmen firefly dışında sora,veo vs video oluşturma hatası var 2 gündür.

Firefly promotion is running and active. In fact, the verbiage states credits won't be consumed within the firefly app, even for partner models yet all of my credits are being consumed at alarming rate.

Úristen! Ez fantasztikus! Hihetetlen!!!

Bonjour,Il m'est impossible d'utuiliser des images de référence (que ce soit celles déjà en place dans Firefly que celle que je souhaiterai importer). Sauriez-vous m'indiquer ce qui pourrait en être la cause ? En parallèle, les IA intégrées à Photoshop /Illustrator ne fonctionnent pas non plus, peut-être est-ce lié ? Merci de votre aide

I am experiencing an issue with Adobe Firefly. The prompts that previously generated accurate and high-quality images are now producing random, incorrect, and low-quality results. I am using the exact same prompts as before, but the output has suddenly become inconsistent and unusable.Could you please check if there is a technical problem or system update causing this behavior?Thank you for your assistance.

コンプリートプランを使用中なのでですが、生成画像のページは開けて画像生成できるのですが、動画生成のページが何度やっても開けず「ブラウザー​は​サポート​されていません Google Chrome は、​現時点​でこの​機能用​に​サポート​されている​唯一​の​ブラウザー​です。​最新​バージョン​の Chrome を​使用​していることを​確認​し、​再試行​してください。」とでてきてしまいます。解決策教えてほしいです。

You guys depleted my credits for all these videos that didnt even generate.

nano banana pro can upscale the picture to 4K, but i can't use it in firefly

Al usar Firefly Video, los textos se generan con texto adicional y/o erróneo.

When the video finishes rendering I am not able to download the file. I see the button as to where to download but when I press the button it takes me to another blank webiste with nothing on it but code. No video!!! No file download!! 

The video I created was completely blank, and it used my credit. The video is useless.

Y'all Took My Credits And Send Me Two Blank Videos And The Ones I Did See Had My Number Wrong 

Dear Team Adobe,I am writing to report an issue I am encountering with the Generative Fill feature in Adobe Firefly. Specifically, when I select the area I wish to be generated by AI, a black screen appears instead of the intended image. I have attached a sample image showcasing this problem for your reference.I kindly request your assistance in resolving this matter as soon as possible.Thank you for your attention to this issue.Best regards,Manpreet

Used prompt including "Mirrored" for a logo.  A bunch of images came out with "Mirored" or other misspellings.  

The generated video is black screen. Nothing is generated. 

Currently havent been able to use Boards for the last hour no matter how i try! I cant stop crying!

Boa tarde !Desde ontem, estou enfrentando problemas com geração de videos utilizando texto. Já foram mais ou menos 10 videos "queimados" não sei como vocês chamam esse erro. Foi desde ontem após comprar mais créditos nunca havia acontecido antes deste assinatura. Tinha antes da compra da assinatura 4.000 créditos e ao chegar ao final deles optei por comprar 7.000 créditos aumentando o núneros de créditos, mas já estou pensando em desistir da assinatura, pois a cada video que não égerado perco mais créditos e fico decepcionada. Pensei que ao comprar mais créditos eu teria uma tranquilidade maior na hora de criar os videos e isso não está acontecendo.Vou anexar o video do erro na geração. Com esse agora já são quase dez videos que perdi e consequentemente os créditos foram juntos. Gostaria muito de continuar com a assinatura, mas desta forma vou acabar desistindo e ficando com os meus 4.000 créditos que esse eero não acontecia e eu não ficava frsutada. Erro não está no prompt, pois

The spray direction is reversed. The mist comes from the mouth instead of the spray bottle nozzle.The model should recognize that “spraying a bottle toward the mouth” means the mist originates from the bottle nozzle, not from the person.Please improve the physical direction and origin of spray or mist generation.

I have a text to avatar that I'm trying to create and the Generate process keeps failing. I've tried twice now. And if that wasn't enough, in the process Adobe has forced me to use up all my A.I. credits and now I have ZERO. So I can't even do anything else until I hear back from Adobe.I created another text to avatar about a month ago and it went fine. Not sure why I can't do it now.PLEASE ADVISE.

my last 2 video generations got stuck both on VEO3 and RAY3 models.this was the prompt: Realistic collapse of a cheap wooden winter garden under the extreme weight of snow. Start with the provided first frame. The wooden beams begin to bend inward, support pillars crack at the base, and the entire wooden structure progressively fails and collapses towards the inside. Show the roof breaking in the center and dragging the outer walls and supports inward with it. The snow mass falls down through the collapsing roof into the interior. Show realistic physics: beams snapping, joints failing, side walls folding inward, and the whole structure imploding into itself. Keep the camera static, preserve the golden-hour winter lighting, no text, no people.I am sending you first frame as well.. Thanks for looking into this.Miroslav D.

Hi everyone,Why do I get a lot "something went wrong" everytime I hit generate when I'm trying to generate a video? inspite of having plenty of credit. This is frustrating! and a waste of time. I could use any advise to generate ease!thank you