Bug Reports

When making different facial and poses in FF boards elements I am unable to scroll all the way down to the bottom.the video shows in more detail.Nate

its been 48 hours i am not able to upload more than one reference image while editing image in all models.tried different browsers. still the same issue happening 

upscale echoue et les crédits sont tout de meme débités

The details are simple. “Delete permanently” has stopped working. I’m still dealing with photo files, but it no longer removes any of them. Instead, the screen freezes up and I have not found an override. Please state the alternative way to remove old/unwanted files.

Generation says error every time

Using batch edit photos in Safari v26.5.2 (20624.2.5.18.7), the upload of even 3 photos never completes. In Chrome Version 153.0.8010.53 (Official Build) (arm64), 11 photos upload in seconds. 

why am I getting the message something went wrong try again later all the time

adobe is not taking the prompt which i am giving to convert the picture into video the animation propmt is not working , fix his please asap

Hello, Every time I try to generate any image using the text-to-image feature, the application immediately fails and displays a 'Something went wrong. Please try again later.' error message. This happens consistently regardless of the prompt or settings used. Please help me investigate and resolve this generation failure.

Hey kindly resolve this issue immediately

Generated images are not opening for edits. Page locks up, doesn't load. Happening every time I try to open a generated image to edit. Unacceptable, unable to use in edit.

We have encountered an issue and cannot complete your request at this time. Please try again.

Before pic After generate picIssue: Before generation, the full image and complete scene are visible. However, after generation, the output image is automatically cropped and the framing/aspect ratio changes. Parts of the original image are missing. The generated result should maintain the original image dimensions, aspect ratio, and full framing while only removing the requested object.Expected result: The complete original image should remain visible after generation, without any unwanted cropping or change in framing.

I’m unable to access the Adobe Cloud Storage photos on either my iMac or iPad. Claude says this is Adobe’s problem and that users have been complaining since last year. Please fix it! When I select Adobe Cloud Storage, I’m presented with the latest 12 or so pictures that have been generated. When I choose one, the image becomes gray as does the “Add” button. Adobe is a major software company - this is really unacceptable.

Unable to access previously generated image to edit/upscale. Option to “Add” not available for reference 

firefly is unusable if you have a lot of generations. i have over a 100 and it freezes every time trying to load thumbnails. When trying to generate while this is happening nothing happens. it says that firefly is unresponsive.I have over 100 generations and Firefly freezes on ‘unresponsive’ error every time I try and load the ‘Generation History’ page. I am also not able to create any new generations during this time. I have checked my system and I have a enough storage and Ram, im not running any other programs either, chrome and internet and all is good.  It has become unusable. I am not going to pay for something that never works. 

Like, literally did nothing. What the heck am I paying with credits for? It should only take out credits if you download the generation that way. If it generates trash, it doesn't cost us because it just used up 1000 credits for absolute trash. Guys, this is not acceptable. I'd rather take my chances elsewhere if this is what I'm paying for. 

Me dice que no puede generar imágenes que lo intente más tarde con la foto de un perrito. 

I am confused about the rejection of my prompt.I used Firefly out of Lightroom classic and the new feature of “Edit with Firefly” I have a photo of my manniquin I use for practice light setups and in one photo the eyes are blurry and  with the prompt “replace  the blurry eyes with realistic looking blue eyes “ I receive the message Prompt declinedOne or more words may not meet User Guidelines. Try changing your prompt.Any feedback what I am doing wrong?  

I have adobe firefly premium since last year.  I have 3 separate accounts, each one has stopped working.  I enjoy my Adobe Firefly premium I do want to keep them.  Please help.  I am communicating in all 3 accounts as well.  I am not doing anything differently than I have from the start and it just stopped doing anything 2 days ago.  Thank you

Hi everyone,I’m facing an issue while trying to generate a video from an image created using Adobe Firefly (with Google Nano Banana).I generated an image within Adobe Firefly itself, and now I want to use that image as the first frame to create a video. However, when I upload the same image, I receive the following error:“This image has Content Credentials that indicate it can't be used with generative AI features.”This is quite confusing because the image was generated within Adobe Firefly, and I expected it to be fully compatible with other Firefly features like video generation.What I’ve tried:Re-saved the image and re-uploading the imageEvery possible ways exist on internet.Unfortunately, the issue persists.My questions:Why are Firefly-generated images restricted by Content Credentials within Adobe’s own ecosystem?Is there a way to remove or bypass these credentials for internal use?Are there any recommended workflows to use Firefly-generated images as input for video generation?Wo

when I use firefly 5 to restore an image it changes 3x2 images to 1x1 everytime

生成の履歴からファイルをクリックして画像の生成を行おうとしたが、生成画面に移動した直後に画面が固まった。その際、ブラウザは固まらずに動作していた。また、生成の履歴の不要ファイルを削除しようとしたところ、最終確認のウインドウが出て固まった。その際、ブラウザは固まらずに動作していた。

I cannot create on BOARDS. It keeps on saying l"og-in again or clear browser cache and cookies". I have done that multiple times but i still cannot create a project and keeps on showing the same prompt.I tried gerating/editing an image on homepage and i was successfully able to do so.  However, when i try to start a project in boards, it just keeps on saying “Log in again or Clear Cache”.  I have done that multiple time.  I even tried to restart my computer but the problem still persists.