Bug Reports

Olá. Estamos sistematicamente a ter problemas na geração e edição de video. Este problema não deveria acontecer recorrentemente, porque temos outros geradores de AI como referência e que nos têm permitido manter um ótimo feedback. obg

I am trying to have an image generation for a book jacket, and it’s adding copy that is misspelled egregiously. And getting worse each time i try to edit/update.

I was trying to create a good devotional picture of God and Goddess of Natraj Dance. But Adobe made some kind of unwanted and non tolerable pictures which actually hurts my sentiment. The Indian Goddess have always covered body with saree. But it made unwanted picture without understanding my prompt. Even when I was trying to make any kind of devotional pictures it could not understand and disfigured the faces of Gods and Godesses which is very sensitive issue and exposed the upper part of body without covering the upper part of the body of a female Goddess which really hurt my sentiment while I had given command for the Goddess wearing Saree and jewellaries. I would reccomend to delete the God related photo  from your AI storage cloud. The adobe must be sensitive while generating the pictures of the God and Goddessess with the cultural ethos and if the platform can not produce absolute image considering the cultural sensitivity then it shall not allow any users to generate pictur

HERE’S MY RESULTS FOR 400 CREDITS.

Even simple type can not be properly inserted into the video. To be charged for errors so obvious makes the service very difficut to consider using.

constantly getting charged credits and getting nothing.  I had to buy more credits 3 times last month. If it can’t produce an image then don’t take the credits. Charge the account after the image is produced instead of before. I appreciate the “free” use of some of the lower end AI models, but these are not what I’m losing my credits on. 

As I have generated the videos from Adobe firefly model but unable to download the video as it's saying something went wrong please fix it as soon as possible 

 It gave an error 4-5 times and the credits were not restored in any way. I request a solution and the restoration of the credits.

I keep getting the pic of the monkey that says “Can’t load. We can’t display the generated video. You can edit and try again.” every single time I go to use a reference picture. I just need a simple video for the intro to a movie I’m doing.

When tagging a collaborator in a Firefly Board in a comment with the ‘@’ symbol, they aren’t receiving any kind of email notification letting them know.

I am currently using Adobe Firefly under a free trial. Whenever I try to generate a video, the process fails and shows the error message “Something went wrong.” This issue occurs every time, regardless of the prompt used.Steps to reproduce: Open Adobe Firefly Go to the video generation feature Enter any prompt and start generation Wait for processing Expected result:The video should be generated successfully.Actual result:The generation fails with a “Something went wrong” error, and no output is produced.This issue persists across multiple attempts and prevents me from using the feature during my trial period. Please clarify whether this is a bug, server limitation, or a restriction of the free trial, and provide a fix or guidance.

Few hours ago I activated the Adobe trail but now after doing an video edit .  loading when I tried to download. It is saying Download failed report an issue

I have tried everything and I absolutely cannot get generative fill to remove an object from an image. I've watched all of the tutorials and read all of the instructions, followed them to a tee, and the only thing it does is generate another object instead of the one I want removed completely. This is happening both with Firefly and PS 2024 on the Creative Cloud. Macbook Pro - Version 12.7      

Love your stuff but firefly is a mess - attachments show the mistake that your AI would not fix This bug reporting is buggy too

Cant get audio going / dialogue written in script... Plus cant create over a few seconds of video. Need 2 minutes! Thank you!

Very disappointed

generated the image with firefly but could not animate it with firefly, the prompt was (give the character  a breathing animation) why would that be banned. These limits you've got is just seeing problems where problems never existed.  

When using a generated image as the starting point for a new prompt, the product completely disappears and returns a blank or empty image. This has happened multiple times in the same session on the same product. The sign was successfully generated in a previous step but when I try to add a background using that image as input, Nano drops the entire product and returns nothing. This is a repeated failure on background-change prompts when using AI-generated images as the source. The prompt was simple: "Hang this sign on a classroom door. Blurred hallway background behind it." The product should have stayed exactly the same with only the background changed.

I have generated a video with descriptive prompt where A leader is narrating her story where her experiment failed but she got some learning to do better, the challenges I have with the outcome of video are .1. No audio at all in video and 2. the entire script is not converted in to video it is just created for 8 secs, how to increase the length and have entire story narrated

Hi thereI’m facing an issue while trying to use the AI generate on an image using Adobe Firefly.I can’t seem to import an image within Adobe Firefly itself without receiving the following error:Upload another imageThis image has Content Credentials that indicate it can't be used with generative AI features.As far as I am aware  - the image has no ‘content credentials’I have tried with numerous images and formats, jpeg, PNG screenshots etcI have turned the ‘content credentials’ off in photoshopUnfortunately, the issue persists.any ideas?????

It would load, and sometimes show the generated image for a split second and then just vanish back to the ‘Drag and drop’ view. This happens both in Generate and Edit modes. I can also see im losing credits because of it.

Quand j'essaie de générer une image , cela bug et un message " un problème est survenue veuillez réessayez ultérieurement"...

After generating a video I can't download it at all!!! And then when I refresh the page as i can't do anything after render the video as gone and so is my credits. This is bs!!! Atleast give me my credits back. Here is my video that i was not able to download, then when i click on it to reopen it to save it it says  

Fix the damn servers. I have been unable to use firelfy all damn day because I constantly get the error that the servers are melting. There should be some kind of damn limit placed to where the servers cannot get overloaded like this. Especially all damn day. I have paid for a service that I am unable to use and that is absolute bullcrap

Voiceover is not generating accurate pronunciation. Several words are read incorrectly and even when generated as a file the voiceover is still incorrect.