Bug Reports

In my project, I had audio for each pre-comp in after effects, which upon exporting was partially in the exported file and partially replaced with entirely different audio not in the after effects file. This is so odd, I cant find anything about this particular problem online and nobody in my office can explain it either.

Hello, I cannot import files that are in folders on network drives in Premiere Pro and Media Encoder.Folders don't appear in the Media Browser, only files in the root of the drives appear. Can you help me please? Many thanks,

This doesn't really impede my work too much, but I've noticed an annoying bug when I click to recieve notifications that my render queue has finished. Any time it gets to the end, I get the notification that it has done so, but I also get "Queue Failed - Queue stopped before finishing all encoding items". This is never the case though. When I check the queue, everything has successfully encoded. Anyone else experience this or know a fix? I find this feature pretty useful, but not when it gives me incorrect information. Using a M1 Ultra Mac Studio running Ventura 13.5.2 Media Encoder 24

I am running Mac Pro 2019 Ventura 13.5.2, Media Encoder 24.0.2, seems I updated Media Encoder recently and now it wont encode.It seesm to first try to link to Dynamic Link and then just sits on  encodeing. Nothing happens. No preview, nothing. Queue shows Ready. This is also happening with Beta Version. Encoding is good within Premeire but export to ME thats when shows up. 

There's a few bugs that I've noticed with the new version of AME (version 24.0)1 (already reported): The app installs with the queue window turned off by default, so it looks as if exports are not queuing from Prmiere and After Effects.2: Exports are coming out with stretched pixels on the right side of the screen. (I'm attaching the screenshot from premiere and the end result from AME) this is exported as a h.265 HEVC and I've only noticed this issue in the recent update, it doesn't happen in previous versions3: Exports will often have an extra frame included in the beginning of the file rather than keeping within the confines of the in and out point.I love AME, it's robust and extremely useful, but some of the recent tweaks are making its performace a little clunky. Thanks for looking into this!Zach

Independente do preset ou configurações, o media encoder ou o próprio premiere, estimam um tamanho de 32mb (por exemplo), após renderizar o arquivo, fica com 110mb. E assim, por diante, se estimasse 1gb, acaba com quase 4gb.

First off, I've always used Handbrake instead of Media Encoder when a client needs a very small, compressed mp4 for web since it seems to do a much better job.  But recently, I've come across a quality issue even when converting a ProRes file to MP4 using the default "Match Source- High bitrate" preset in Media Encoder.  It only happens in this one spot in this one video.  I've never encountered this before but wonder if might've happened to a lesser degree in the past and I didn't catch it.  When I use Handbrake for the same conversion, it looks fine.  See attached screenshots of the ProRes file and the Media Encoder MP4 conversion.  Media Encoder team:  I can send you the original ProRes file if you'd like to investigate. Spec:Macbook Pro M1 Max, 64GB, Ventura 13.2.1, all latest Adobe updates (Premiere & Media Encoder 23.5.0)

Привет. После рендера видео в media encoder он начал лагать и звук тоже. помогите решить проблему

So I have created and animated a few essential graphics with premiere pro for a social media video; works fine on premiere but when it comes to media encoder, some are disappearing and others are stacked on top of each other. i've had emptied media caches, restarted my laptop. but nothing works.. could you pls help  

I'm used to work with "GOYO VOICE SEPARATOR" audio plugin on Premiere Pro to enchance my audio quality, but when I render my videos on Media Encoder, the plugin it's not working. Please help, I'm rendering every video manually on Premiere.

This issue has been happening for a while now, when I grab a composition/pre-comp from After Effects (v23. 6) and drop it at Media Encoder, it infinitely tries to connect to Dynamic Link servers. Sometimes when I restart my computer and try again, it works, but it's almost a dice row.  This wasn't a issue back then, and reverting the version doesn't seems to work. This is not a problem when importing media directly into Media Encoder, it's likely a problem with the Adobe softwares communication.  SoftwaresAfter Effects 23.6Media Encoder 23.6Windows 10 Pro 22H2HardwareGTX 1050ti 4GBI5 3570K16GB Ram8TB SSD Storage

When exporting a 3 minute timeline in Media Encoder as .mxf file, it seems to render the whole timeline, but when I open the resulting video file, the mxf video only contains the first 13 seconds. This also is consistent with the file size (332 MB instead of 4,26 GB as it should be).When exporting the same timeline with the same settings right from Premiere Pro 2024, the resulting file is correct.Also, no warnings or errors are given in Media Encoder.Export settings are:Apple ProRes 422 HQHD - standard settings24 bits audioOperating system is Mac Pro 2019, with OS Sonoma 14.0  

Hello,Just noticed this after updating to the latest and greatest version 🙂 23.3We the keyboard shorcut to send media to Adobe Media Encoder for export instead of using the export panel within Premiere is back! Hooray.BUT...if I open media encoder using the shorcut it loads all the plug ins really slow each time. Usually this is done only once when you open up the program for the first time, after that things are pretty fast. Not here.However if I open Media Encoder separately it works just fine, plug ins load blazing fast. Not a big deal, but a bit annoying.  So,Media Encoder 23.3 build 57Windows 11Intel 11th gen i7 processor

Latest update killed the auto upload to Vimeo. Tried multiple times via Media Encoder. Yes, I'm logged into Vimeo.Macbook Pro 2019, iOS 11.6 06/30/2023 08:00:17 AM : Vimeo - Could not obtain upload ticket06/30/2023 08:01:08 AM : Vimeo - Could not obtain upload ticket06/30/2023 08:02:34 AM : Vimeo - Could not obtain upload ticket06/30/2023 08:03:13 AM : Vimeo - Could not obtain upload ticket

Hi, We're having an issue in AME when selecting "Match Source (Rewrap)" as it sets the audio export settings to stereo, 16-bit as default despite the source file actually having 4 discrete channels with 24 bit audio.  The source file is ProRes 422 HQ. We pulled the file into Media Encoder so that we could trim the file and we wanted the export to match the source settings hence why "Match Source (Rewrap)" was selected. Do you know what could be causing this?  We have a workaround in place but the Match Source (Rewrap) should be reliable in matching the source settings.  Thanks

Media Encoder 24.0 (Build 54)Windows 11 Pro - 22H2 Build 22621.2428Encoding stops when the window loses focus. It starts again when the window gains focus.To recreate:1. Set any video encoding - i have tried prores to h264 and h264 to h264. 2. Click on a different winow, wait a bit - observe ME has stopped3. Click back on ME - observe that it picks up where it's left off.I went away for a few minutes the first time this happened, it really does stop encoding, not just stop updating the UI.  

Ver23の途中あたりからだったと思いますが、エンコード時に「最高レンダリング品質を使用」にチェックを入れても、チェックを入れていないのと同様の画質でエンコードされます。 たとえば4K30pで撮影した素材をPremiereの4K30pのシーケンスに読み込み、スケール200に拡大するような編集をしたとします。 これをBlu-ray（1920*1080）やDVD(720*480)用の解像度でエンコードするとき、Ver23.0までは「最高レンダリング品質を使用」にチェックを入れていれば綺麗な画質でエンコードできていました。 しかしVer23の途中から、「最高レンダリング品質を使用」にチェックを入れても、チェックを入れていないときのようにギザギザの画素不足のような画質でエンコードされます。（※Premiereのプレビュー画面では画素不足のようにはなっていません。） なお、ソフトウェアエンコーディングでエンコードすると正常に「最高レンダリング品質を使用」の画質でエンコードされます。 構成の異なる5台のPCでいずれも同様の症状が出ますので、GPUの問題ではなくMediaEncoder側のバグだと思われます。

I love Media Encoder for fast cutting or joining videos, and versions, etc. Sometimes, I won't open it for weeks, but then the next time I do, there's a bug chance it happens AFTER any update (I'm not even mentioning daily beta updates), and even after the install check sum verification it still takes a few minutes to launch. I have 0 plugins and since my usual need is a quick cut, it's VERY furstrating.   Would you have any idea to ease my pain ? Like "sort" my most frequent codecs, and load the rest in the background once my tasks are done, not everything at startup…Then it sounds more like and idea and feature request than a bug, but… well…

So we've all previously commented on the fact that Media Encoder 2023 will just stop encoding (not crash, mind you, just literally stop in the middle of an encode with no errors, no message, nothing). The workaround that we all found was to pause the encode, force-close AfterFX, and then resume the export.It happened a lot in ME2023, but it's happening even faster in ME2024. The solution is apparently the same, but this is not acceptable because it requires me to literally babysit an hourslong encode to keep doing this. And As I discovered in ME2023, restarting AfterFX doesn't always get Media Encoder running again. Yet, I've never had any meaningful message traffic from Adobe on this.Adobe: PLEASE FIX THIS RATHER EGREGIOUS BUG! Tell me what log files I can provide or what steps I can take to capture information that would lead to fixing this. Problems like this are why I still have to use ME2021 for all of my project encodes; on average it's not quite as fast as the more recent versio

Adobe Media Encoder keeps showing Bebas font missing. Sometimes it doesn't cause a problem sometimes it does. And this is really disrupting my workflow and has been a problem for like a year. I've reported it before and Adobe said "it is a known problem" but that was like a f!#%#ing year ago. If I preview it via encoder you can see the fonts actually look correct. But, in premiere it looks complete f!!@#$ing different! Is this a joke? I mean, I'm paying a lot of money for this chronically broken software. 

Hi, I am rendering the AE comp through the media encoder. A small part of the video from left side is appearing at the right side of video. While, the content is fine in AE source. It looks like it is mirroring in the form of a strip. Do anybody know about this issue? Please help me out of this error.

Han reducido el uso de las GPU sin razón alguna. Ahora tarda mucho más en exportar y no se aprovecha mi computadora como debería. Es ridículo que haga un render en el doble de tiempo que antes, y deje la GPU sin usar. ¿Están poniendo fallas para obligar a los usuarios a comprar la nueva generación de procesadores y tarjetas gráficas? porque es increíble que de un momento a otro vaya empeorando el rendimiento.

Immer noch Probleme mit der Hardwareunterstützung für H.264 Exports (Selektor: 9Fehlercode: 3). Ist da eine Lösung in Sicht?

So I've been using Media Encoder to render my animation but for some reason when I attempt to encode it gives me this type error non and it refuses to encode anything for me.

I am currently in the process of creating proxies for a doco using Premiere's create proxies workflow and once in media encoder it will get about 30 or so clips in before it compeltely crashes my entire computer.Step by Step: - I import MXF footage from FX6- Select all the footage in Card 1 and 'create proxies' - I choose Quicktime ProRes (high bitrate) and begin proxy process- It opens up Media encoder and begins creating proxies without issue and will randomly drop out no matter which proxy settings I chooseI have used this workflow multiple times for other cameras and never had an issue. Does anyone know if this is an update issue? an MXF issue? Or my computer? How do I fix this? Specs: iMac Pro (2017)Processor: 3.2 GHz 8-Core INtel Xeon WMemory: 32 GB 2666 MHz DDR4Graphics Radeon Pro Vega 56 8 GGMedia Encoder v22.5Premiere Pro v22.5