Bug Reports

ae文件存在,但无法打开进行读取，重新安装几次了都不行 谁知道怎么解决啊。感谢～～

so i'm using after effects 2025 and everytime i try to turn png into 3d it goes allright but when i try to render that comp it always crashes like don't render and doesn't even preview the composition it stops at that. I'm stuck at this please someone help me if anyone has solved it.Thanks a bunch

I recently switched from MacOS to Windows. My new Setup is alot better than my old one. Yet the AE player is lagging. It runs on very low fps maybe like 5 fps even with very small animations. I know it isnt a Hardware problem and i can't seem to get it fixxed. Ive tried alot of Youtube tutorials but nothing helped. Ive linked a Video to what it looks like. Please help.

Hello. I'm building a script UI panel as part of an extension that involves keyboard controls. I believe I've encountered a fundamental bug with the .preventDefault function/method, at least when assigned as an event listener to an edittext control object. In short, it only works on Mac—the method appears to be non-functional on Windows. I've built a stripped-down derivative of the script I'm building that you can use to reproduce this bug at will. Below are screenshots of the panel on Mac and Windows and the differing behaviours.   Mac:After Effects 24.6.1 - Ventura 13.7.3 (Intel)Windows:After Effects 25.1.0 - Windows 10 Example .jsx Script UI Panel:  /* ---------------------------------------------------------------------- * PreventDefaultTest.jsx * * ---------------------------------------------------------------------- */ // Initialize globals and panelNSs (namespace) if (typeof $.globals === "undefined") { $.globals = {}; } if (typeof

While opening AE received the following warning:After Effects warning: The following plugins have failed to load. Please reinstall these plugins:[insert long list here] clicked through OK Was then greeted with the following error:After Effects error: Couldn't find main entry point for [plugin name] (48:: 72) I followed the path to investigate:/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ But found that there is no Plug-ins folder in the Common folder. After a search on Adobe Community I have found fixes for PC users, but not for macOS users.  my details:After Effects 25.2.0Apple M2 Max96 GB MemorymacOS Sequoia Version 15.3.2

I've been having problems with the puppet tool in AE 2025 for a bit now, even when trying to autotrace a png or a simple image, autotrace seems to get stuck at 50% with the "remaining time" going up indefinitely and never finishes, thus not letting me use the puppet tool to animate. Anyone else having this problem or know of a workaround? thanks!

I'm using renderItem.timeSpanDuration = comp.frameDuration;  in a script that  renders out still images from comps.  works fabulous in OSX.But in windows, something wonky is occuring, for example when it's a 25fps comp,  it applies a value, such as 0.04000000, it accepts the value, but when I have the script check what value is stored,  the value is changed to 0.040006514! resulting in a duration of 0002 (rendering out two frames),   sometimes it causes it to render a frame too soon, or not, reslts vary depending on comp frame rates.  Havent figured out the logic.  But on Mac OSX, if it applies 0.04000000, it reads back a perfect 0.04000000,.I attemped to alter the script to round out the number, but no luck.  I thought perhaps if I entered a value lower than 0.04 it might be counter the offset, but AE didn't accept that. since this does not occur on Mac, I'm guessing it might be a bug in AE or some windows anomoly?any ideas?

Drop down menus are buggy and/or nonfunctional. For instance: •In the character palette, choosing fonts via the font family dropdown works, but not with the typeface dropdown. You can select an option via the arrow keys, but not with the cursor. •The dropdown menu that allows you to select a specific comp from open comps (two right facing arrows in the top right corner of the comp window) does not work with the cursor. You can engage the menu with the cursor, but selecting a comp does nothing. You must instead uses the arrow keys to navigate the list and then select with enter. Various dropdown menus across the software behave similarly. AE - 25.2.0Mac OS 15.3.2 SequoiaMacbook Pro M4 Max

Auto updated to the newest 25.2 upgrade on After Effects and it crashes on every open. have installened new system software and redownloaded it a few times. same result.

I’ve been trying to open After Effects 2024, but it keeps crashing immediately on startup.  So it goes when i opened my project files last week, everything goes fine, but after that, some messages pop up:After Effects error: Crash in progress. Last logged message was: <6636> <ae.blitpipe> <2> HardwareBlitpipe Engaged After that messages coming up, From now on i cant open my project file or After effects at all. i cant even make a new project files becauise i CANNOT open after effects, i doubled check my laptop's drivers, Nvidia RTX 2050 And it up to date, and when the crash appear it want me to resave the project even if i make a new project files, But another problem happen, I CANT RESAVE IT, the save loading screen is becoming Crash too! So here's the thingResave them AFTER CRASH : CrashOpening Project file : CrashMaking new project files : Crash FYI! . I can open my after effects ONLY WITH SAFE MODE, And this problems happen when

1.) After Effects 2025.3 (Build 4) and After Effects Beta 2025.3 (Build on April 09, 2025).2.) Win 11 Pro. Version: 24H2. Build: 26100.34763.) Take footage of any kind. Use Roto Brush 1, 2, or 3 on any length of footage, be it a sequence, MOV, or other wrapper type, and after masking, save the roto by clicking "Freeze." 4.) Expected result: saving the matte, so After Effects doesn't keep using computer resources to endlessly re-propagate mattes it has already made. *Actual result: After Effects crashes, every single time.The Roto Brush 3 is pretty good at maintaining animated shapes, but it doesn't save when I click "Freeze." I am working on 4K footage, which I shifted from uncompressed/RAW to JPEG files. I used Roto Brush 3 on a 110 second clip. It did rather well, and I did some cleanup, and after saving my project, I went to "Freeze" the Roto Brush, so it would preserve the shapes.I have tried this multiple times, including with Roto Brush 2 and 1 (nowhere near a

Have just uninstalled and installed AfterEffects on my mac yesterday.But when I try and access the Cinema 4D Addon via the composition setting menu it says the addon is not present.But double checking in Creative Cloud is installed.I have attached Screen grabs for reference.  

 Issue  AE not running .jsx script when called from applescript Adobe After Effects version number 25.0Operating system MacOS 14.6Steps to reproduce - Run a .jsx script from applescript, it will work the first time AE opens but not for subsequent attempts Expected result - AE performs tasks requested by the .jsx scriptActual result -  AE does nothing  

After effect updating AE to 25.01, it keeps giving errors and crashing, I can't do anything, I can't render. I'm about to go crazy, please someone help me, I deleted and reinstalled it many times but the problem didn't change.      

After updating AE to 25.0.1, I can't change any text to another font in the AE project file.I used for my name in the AE file a different font than other names in the same font, but since 25.0.1 I've error messages when I want to change any fonts. I've installed these fonts correctly on my pc and in the older versions I don't have these problems.I've tried to downgrade to version 25.0 but the problems are still there after downgrading AE.How can I fix this problem? Do I need to reinstall AE?

This has happened to two projects I'm working on. They are not very large or intricate projects, but once the project file size exceeds 560 kb, after effects is not longer able to open them. Crash occurs immedieatly on startup. Smaller project files can be opened, however even autosaves of these projects cannot open if it is over 560 kb.I've tried reinstalling AE, rolling it back to a previous version, clearing the cache, changing the size of the cache, changing the location of the cache, and even recovering the project with disk drill. Nothing changes the state of the problem.I'm running AE 25.2 but have also tried 25.1 and 25.0. I'm working in a Windows 10 environment with an AMD Ryzen 7 1700X Eight-Core Processor, 32 GB of Ram, and a NVIDIA 4080 Super.I'd like to be able to open these projects again as they're almost ready for export. If they're corrupted, I'd like to recover them if possible. At the bare minimum, I'd like to make sure this doesn't happen again so I can actually use

This is an old problem I have, and after a long time using this software, I do not see a way to solve this.1. You create a Text Box.2. You write your text.3. Press ESC as a fast way to get out of editing mode.Boom! you've lost your text.Is there any way to fix this or an alternative mode? 

Bonjour, Je viens de recevoir un nouveau IMAC et j'ai des roblèmes de lancement et de crash récurent sur After Effect (Pr, Au Ai ou Ps fonctionnent très bien)En gros je ne peux lancer After Effect sans faire Cmd+Maj+Opt et ensuite choisir entre Safe mode ou continue. Je vous joint un screen de ce code erreur. De plus lorsque j'arrive a lancer Ae et que je travaille dessus il crash de façon aléatoire. J'ai un code erreur "Multi thread rendering" qui s'affiche. (C'est un ordinateur du travail et ca m'empèche de travailler)Si vous avez une solution je suis preneur (J'ai déja fais les MAJ Apple, Esayé v25,1/24/23 et d'enlever tout plugin, de lancer en safe mode ou encore de desinstaller réinstaller...)Je vous donne les spec au besoin IMAC M4 202524 Go RamMac Os Sequoia 15.3.2Ae 24.6.5  Merci à vous  

Hi, I’m trying to edit a video that was filmed on an iPhone. When I import it into After Effects, the colors look very different from the original video – they appear much cooler and not as accurate. I’ve tried adjusting the colors manually in the edit, but it doesn’t really help. I think the issue might be related to the export settings or color profile. How can I fix this?

Estou com um problema que pode parecer simples, mas não sei resolver! Todos vídeos que foram gravados em iPhone, ou seja, vídeos em .mov (quicktime) ficam com cores estranhas ao importar no meu projeto, alguém saberia resolver isso?

 I've exhausted all other resources so hopefully someone has experienced this issue:AFX 25.2Apple M2 Max/64GB/Sequoia 15.4 After encountering this in my previous project I started over. All was going fine for a few days but it unexpectedly started up again.Comp window goes black and won't playback anything after importing any .aep no matter how simple. Flickers while scrubbing but will not play any audio or video in neither comp or layer windows. It also occurs when I use one of the FlashFX transitions, but usually on the second attempt. The first attempt is sometimes successful. In my previous comp try, I thought I solved it by deleting some Rotobrush comps which worked temporarily but it came back again a couple of days later. Footage is on Thunderbay RAID, project files and cache on external SSD.  What I have tried:Clear, Purge all cacheRebootReinstallUncheck Hardware Acceleration Uncheck multi-frame renderReset PrefsDisable pluginsStart in Safe ModeTurned o

 tento abrir algum video ou imagem na composição e no preview nao aparece nada, ja usei um projeto que fiz, sai o som mas a imagem e video nao aparece, ja desistalei e instalei e nada.

I'm getting the following error in a Adobe Team Project, that works in Premiere, but shows After Effects comps as unlinked(?) even though the Comps were built in a session spawnwed from the Premiere Team Project. After Effects AlertLast log message was: <122615><EACL.ProductionSyncStatusIndicator><5> Session sync state is bad, status icon will fall back to Local, sessionID:"r-7612156e-740f-c52e-e705-693b1fee5db2", syncState:"NoStateFromLocalHub" The Team Project will not load in After Effects.   Apple Studio M2 Max64GbSequoia 15.3 Martin P

Issue – The standard Mocha AE shortcuts don't work anymore and CMD+A immediately closes Mocha AE without saving. Even switching the shortcuts presets and reinstalling didn't help.Adobe After Effects version number – 25.1.0 (Build 68)Operating system – macOS Sequoia 15.1.1Steps to reproduce – Try to use Mocha shortcuts, like ‘X’ to move the viewer, ‘Q / W / E’ to move / rotate / scale masks, or ‘CMD+A’ to select all points in a mask.Expected result – When hitting ‘CMD+A’ all points in the current mask should be selected.Actual result –  Mocha AE closed without saving and without producing an error message.

I was working on a project when suddenly the app became unresponsive. It crashed and closed. After that It crashes every time i try to open the app, with the message "After effects error: crash in progress". ill attach the full pop-up below. I've tried everything i could thing off to fix it... from restarting adobe, my pc to uninstalling after effects and installing it again. nothing seems to help i can't get the app to start. Does anyone have an similiar problem or an solution? Would be appriciated immensly.