Bug Reports

Hi, My Adobe Audition 2022 stop loading yesterday!. The software itself load, but any my Projects dontThe program itself loads, but my projects don't. (see Appendix) Please help.-mazon

Adobe Audition v23.5 crashes on startup. Rolling back to a previous version didn't help. Reinstalling didn't help either. Today Audition suddenly stops starting and leaves .crash files on the desktop

Hi there, I have the latest adobe audition version. I use windows 11. When I start a new audio file (Ctrl+Shift+N). I confirm my selection of 16 bits and 44100 and file name and I get this error (the file name will be the default "untitled") The odd thing is that I can still record, after I hit okay to this, but it's appearing everytime I make a new file so it's kind of annoying. I have never seen this error before. Any help is greatly appreciated, thanks. All the best Christian H Miles

Hello, I am a beginer, I have a multitrack session. When I want to edit a track (by double clicking on it), it takes me to the waveform editor. I make my edits on it, when I go back to the multipsite editor my audio changes have not been made. On my track I have a "Attention" signCan you help me please?

After exporting a multitrack session into an mp3 file, in Windows 11, this error appears:"The destination may be full or no longer available."I tried this on several computers running Windows 11, and every time this error appears.

When you bind 'Zoom in (time)' and  'Zoom out (time)' to up and down arrow keys in a Custom Layout, if you hold either down, it will instead switch to the default binding of selecting tracks once you are fully zoomed in or out.  This is extremely annoying when working in spectral view.

Not sure what could be causing it because I have plenty of room and can save things and WAV and such.   

did and update of Windows and possibly Adobe Cloud for Audition.  Now I get this.. .I reinstalled Audition and still does it randomly...seems to all work ok, but this pops up frequently.  and its annoying..  

I'm not sure the best way to decribe this problem but will give it a go. I've looked at all similar issues relating to not being able to record and haven't found one similar. I have a fresh install of Audition 23.6.0.61 on Windows 11. When I hit record, the recording time seems to be about a tenth of real time. That is (for example) in 10 seconds of me counting, I will see the counter jump sporadically from say 102ms, 205ms, 298ms, 385ms, 490ms, 560ms, 701ms, 814ms, 958ms. Upon hitting stop, I supposedly have about 1s of recording. I have no waveform visible other than some small dots that appear to be about 1ms long at each of these intervals. Effectively, the recorded track is useless.I have tried with a headset mic, internal mic, Rode NT-USB mic and all have the same result (tried in isolation with no other mics connected).I've rebooted the computer, reinstalled audition, run with no other apps open, checked microphone pemissions are enabled, checked audio hardware preferences

I am receiving an unspecified error (pic of message attached) after starting a new audio file. I have uninstalled and reinstalled Audition and the error is still there. I am uncertain what to look for. Thus far the only issue I've noted during use is that the data in the "Selection/View" pane is all zeroes and does not react to anything I do. Please advise.  

Summary:I record a weekly radio program in Adobe Audition on Windows 11, and my workflow uses Multitrack sessions where I import songs (MP3, WAV, or FLAC) and then record voiceovers and mix everything down.  I have a set of FLAC files from the Qobuz music service that will reliably crash Audition when imported into Multitrack - specifically, they create an error message and then Audition becomes unresponsive.  I'm not sure what's broken about the files; they play in Windows audio players reliably, and they pass the "flac -t" test command in Linux.  If I download the same song from Qobuz directly from the web site, they import into Audition just fine - so I believe something about how they're being encoded by the Qobuz Downloader is exposing a bug in Audition.If the files are malformed, I want to report a bug to Qobuz, but I also believe that a FLAC file should never be able to crash Audition, especially if it can be opened and played in other programs. The file

Ever since this last update, I have issues with multitrack (error with file: message) as well as Audition keeps crashing on me.  Is there any update on when these bugs will be fixed? the workaround is to close the metadata window, but really I need to utilize it off the multitracker as well as individual files.

I have some audio that I want to use the DeClicker on.  I have imported the audio, and I can press scan with the Declicker (process), it will find all the clicks but when I click "Repair All" Audution crashes. I am currently using version 23.5.0.48 can anyone help?

As noted, I get a pop up window (screenshot below) after updating Audition to the latest version (23.6.0.61) on Windows 10 22H2, whenever I use Multitrack > Mixdown Session to New File (either Entire Session or Time Selection causes the problem). The files used in the multitrack then appear as if they are being worked on, and the waiting symbol appears indefinitely stuck at 100%. The files are unable to be closed or edited in Timeline view, I have to quit the app fully. So far it appears as if the files are rendering correctly before throwing the error.  I have not encountered a data loss issue yet, but this is still a concerning bug.  

Using Audition 3.0, and the on clip gain control inexplicably disappears, and I can't find a way to bring it back. Have tried toggling "on-clip gain control when there is no selection range" in the preferences menu, resetting workspace, rebooting program, rebooting computer. None of this works. Help.

Bonjour à tous, J'utilise Audition pour monter un podcast mais depuis 2 jours, je rencontre des bugs un peu étranges.Lorsque j'applique un fond sur une musique (avec le petit carré à l'extrémité de la piste), celui-ci ne s'entend pas, comme si l'effet ne s'appliquait pas... Aussi, j'entend des variations de volume irrégulière sur la musique alors que le fichier source est de bonne qualité.Je précise que mon logiciel est bien à jour, version 23.6 août 2023. Est-ce un bug lié à cette nouvelle version, d'autres ont-ils ce soucis ? Merci par avance ! 

The  Audition version is 22.0.0.96The os version is  Windows 11  Pro 22H2 The mathine is  Legion R9000P ARX8the problem is attachment of  video below.When play the any type of audio and using any out device like  RealteK(R) Audio headset/speaker the volume is change between low and norm aperiodicly.and the sound like using skill of Frame extraction.  

I'm calling this a bug - how can users be expected to read size ~4 font in Audition? It's almost unusable. It's also low contrast grey-on-black. Has Adobe heard about accessibility?

Hello, This has been happening to me for years. I don't know how the issue of "Save As" not saving Multitrack files. In the past, I used to put my laptop to sleep after I am finished. Now I can't. Today, I found out that my last Multitrack save (I'm in the middle of it), didn't save any of the files of my podcast that I added. I had to put them in order again.  How do you save Multitrack files? "Save As" doesn't work anymore. And why doesn't Audition save Multitrack files automatically like Premiere Pro does?

previous versions would allow mouse wheel alone without additional keys to zoom in and out on a waveform.  The ease of doing this was a main reason for me to maintain my current subscription  and usage of the product since the days of cool edit. 

Hi ! So after the new marker system has been added recently, I'm unable to delete any type of markers directly from the markers panel.  Currently I'm only allowed to click on it  but I can only delete it in the timeline view when clicking on it there. https://take.ms/Wd3u7 https://take.ms/V8TVM 

Over the past few months I've noticed that when a track is selected in Multitrack and the 'Marker' hotkey is hit, the marker is inserted into the actual wav within the multitrack and not as a simple marker on the multitrack .sesx file. In addition, when recording in multitrack, if a track is accidently selected and the marker hotkey is triggered, no marker is inserted into the wav or multitrack at all preventing the mark from being noted. This is problematic when recording long shows, requiring my edit team a 'full listen' for editing as opposed to 'editing at markers'. Is there a setting to go back to how it was where marker's are only inserted into the multitrack itself and the selection of an audio track won't impact that?

When I begin to create a template for a podcast mix, using Audition 2023, I start with a 'blank' multitrack. I then begin pulling in mp3 files to assemble the final piece and some of these files are being trimmed in the same way a clip would be if the end of the clip was 'pulled in' for a trim in multitrack. This has happened across multiple versions and OS'/machines including PC and Mac and can be as little as a syllable or as long as 4-6 seconds. We have to check EVERY FILE we drag into audition when mixing for this reason.

Hi, I have used Adobe Audition previous version 2022/Win where I have had several projects in progress. Audition 2023 has also been installed and tested to work. And I plan to move to the new 2023 version once I've finished the projects. At 22.06 there was a new update to Audition 2023, which I downloaded and installed successfully, but when I open it the program does start loading, but after about 30 seconds there is a notification about some glitch and the machine (Win10) needs to be shut down?Audition 2022 still works ok and I dare not uninstall it because there is no certainty that Audition 2023 will work on my machine, so I will continue to use the 2022 version until the problem is fixed? Please helpYours Matt

Hello. I added the Notes extension to a couple of my mixes and discovered it caused a glitch. The star that appears next to an edited/unsaved track does not go away even when the file has, in fact, been saved. It also does it with unsaved sessions, but these DO NOT save at all. Once I removed the extension, everything functioned as it was supposed to. This also happened when I added the extensions for some of the royalty-free music sites (Reelworld, Firstcom, and Universal). Note: All of these extensions were added to Audition via Adobe Creative Cloud. Please fix this glitch. I love the idea of being able to make edit notes right inside the actual audio session!