Bug Reports

On my Smartphone (Sony XZ, Android 8.0.0) i only can edit jpeg files.If i try to edit an raw file (from my Canon D550 or my Sony RX100 III) the app starts downloading the image and then freezes up completly. Is there any solution for this problem?

So many times I've come home and tried to use my computer on Wifi and found it to be excruciatingly slow. Dead slow, like 60 second web page displays.  My wife and I have cursed our Charter Cable connection many times.  BUT...know I see that it is not Charter's fault, IT'S THE FAULT OF LIGHTROOM MOBILE.I have realized that if I come home with any new, unsynced photos in LR Mobile, the syncing takes over the internet.  I can barely do anything.  When I swipe away the app to close it, voila!, my internet is super speedy again.  Start up Lightroom Mobile again, and bam!, near-dead internet.So that is PROBLEM #1: LR Mobile syncing need to be optimized somehow to not suck up all of my bandwidth.  It is not my Charter Cable, which is super fast normally. No other app that uses the internet screws it up either. Just LR Mobile.PROBLEM #2 has been discussed over and over and over again here, with no interest from Adobe to address the issue.  There is no way to

On my iPhone 8 Plus with the newest IOS and Lightroom, the Lightroom Camera flash cannot be enabled (icon is disabled) if I am shooting DNG in Auto or Professional mode. For JPG the flash can be enabled (icon is enabled).In the Camera App everything works fine.IOS 11.3 iPhone 8 PlusLightroom V.3.2.0 C96EDEI tried reinstalling lightroom but this did not solve the problem

I am very happy with the new lightroom update for iphone that has selective pen. It is great!Here are the bugs of the latest (2.8.1) release:1. When editing a picture and saving to the local filmroll on the phone, all edits are lost afterwards if one does not remember to press "force sync" before saving.2. When using selective pen, the red area is gone if you want to edit the area afterwards.3. When using selective pen, the whole area can be moved. However after moving it, alle further editing, like drawing more on the area happens on another place than where your finger is...best regards,Atle

Adjusting most simple things like, cropping and exposure is almost impossible...all the tools respond extremely slow. Sometimes I have to wait for more then a minute for a crop to work. It is impossible to work with it. In the last few days I have tried whatever I could think of to solve the problem. But unfortunately this is terrible. I simply can not use it. I really hope this can be fixed soon otherwise I would like to cancel my purchase.

Punchy details preset removed from Newest iOS Lightroom cc. This was a preset I used frequently for car photo edits. Please add it back in the next update.

Since Lightroom CC 1.1, the German shortcuts are broken. The "G" which was used for Grid view (since at least Lightroom 3) is captured by Upright, now. Please fix this!

I've been having major problems exporting original files from LR mobile that make me worry about its stability and whether it’s really reliable.It does this about 80% of the time:I’ve also been having another glitch where Lightroom will just seem to lose one of my raw files every once in a while. This one hasn’t happened in a few weeks but it still worries me a little. I will go to open one of my photos a few hours after I edit it and it will never load in the original file to edit. It won’t let me edit that photo, it won’t let me view the full rezolution and it won’t let me export It as JPG or raw. It just seems like Lightroom mobile is a bit unstable right now and I don’t know if I should trust it in my workflow. Got any suggestions?

I bought this afternoon lightroom cc. and it is impossible to run. When i try to open lots of errors https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc/topics/new?topic%5Bsubject%5D=I+bought+this+afternoon+lightroom+cc.+and+it+is+impossible+to+run.+When+i+try+to+open+lots+of+errors+

"Failed to locate toolkit with id: com.adobe.ag.library"Anyone know why I get this message when I try to open a file with Lightroom CC?Tried navigating Adobe support and its worse than useless!

When I click the "Edit Date & Time" I just see an endless spinner.  I initially tried this with a large batch of photos, then a few, then just one photo, with the same result.  This is rather annoying as it's gotten the capture date wrong on several new imports (which were handled fine by Lightroom 6...).  Any ideas?

My migration has been a disaster. After cleaning up my hard drive it finally started. At some point it seems that my external drive with my photos (not the catalog) got disconnected. The migration stopped and then after reconnecting it said that the original data source or something like that had changed even I did not do anything. I told it to continue with the original status (not sure about the exact wording anymore) and it said something like importing from manifest. Anyhow after that it kept migrating for quite a while so everything seemed normal.Than after a few hours it crashed again with this ridiculous error message don't telling me anything. Clicking on support just brought me to a page with possible errors which did not cover my issue.After clicking ok in the end it just exited and that was it. Somehow it kept syncing images, at least it told me so when clicking on the cloud icon top right.I went to File > Migrate Catalog again and clicked continue. It started running aga

Lightroom Mobile (2.41 iOS in my case) has problems with camera profiles in synced RAW files.Once an image is being edited in LR Mobile, it switches to a different color profile (it looks like the uppermost profile in the list of profiles in LR on my desktop.This is actually weird - is LR Mobile even aware of all the additional color profiles I have?If the file is synced back to the desktop and then the profile is switched once again there, it will stay that way, even on LR Mobile.But there obviously is an issue with camera profile handling in LR Mobile. And the bad part about it is that there's no way to set profiles in LR Mobile and if it switches to a profile that looks bad, ther's no way out until a desktop version of LR is in reach.

When you "save to camera roll" from Lightroom mobile from a raw file directly imported into Lightroom mobile (or even a smart preview file synced from a computer, Lightroom exports jpegs with the dimensions from the original file. For example if the original file was 4016x6016 pixels and I crop it heavily to only 1000 pixels across or so and then hit "save to camera roll" it comes out as a very blurry 5676x6016 image. It should of course come out at the maximum cropped dimensions instead. This issue was discovered in this thread on Adobe's U2U forums: Cropping RAW files

When I sync a collection with more than 100 photos to Lightroom Mobile and share that collection, I have no control over the default sort when another person visits the shared link. Using the default sort (ascending capture time), the other person can scroll all the way to the bottom of the page (which initially loads only 100 photos) and it will proceed to load the next 100 (or so) photos. However, if the sort was toggled to reverse, the first image that appears is the 100th photo instead of the actual final photo and all photos from 101st onwards are missing. Scrolling to the bottom has no effect in reverse sort.I tried communicating this over chat support and it took the support staff over an hour of my time to understand the problem. He then kept insisting this was a problem with the software on my computer and insisted on collecting logs from me. It is frustrating enough to have this small problem, even more so when Adobe support staff cannot comprehend issues with their own softw

A few days ago I reported a bug to Adobe Online Support about the new Lightroom CC Mobile version on iPad. There is no way to change the orientation of a selected crop between landscape and portrait mode. Support told me that this would be given to the engineering team for a fix, but I have not heard any response. With this bug, the tool is pretty much useless for selecting and cropping my first sweeps going through thousands of pictures. So I hope someone reads this forum and replies ... hopefully indicating that this is being worked on ASAP.On top of that I would even add two additional weird things that have changed.1. To crop an image in the previous version I had to merely tap the Crop tool and then select the aspect ratio, maybe tap the aspect ratio again to change the orientation of the crop from landscape to portrait. Now, in order to Crop an image I have to tap the Crop tool, then tap the Aspect Ratio pop-up, then select the ratio. Doing this for thousands of images will now t