Bug Reports

Trying to fade between clips and I keyframes don't work the way they should. I have the second key frame at 0% and it still shows the clip. I went through the community and found a similar issue but the work around didn't work for me.    

"Remixed" Music tracks do not properly import into Pro Tools via AAF. Among other bizarre behavior, we'll often see large gaps in the audio track, or missing content altogether. 1. Editor exports AAF, selecting "Render Clip Effects"2. Mixer ingests the AFF. He'll get everything as expected, except the Remix tool.  Editors are on Windows 11, high-end PCs. Premiere 24.3.Mixer is on Mac OS 14.4 Sonoma. Pro Tools 2024.3.

If you use a hotkey to perform an insert or overwrite edit of a multicam sequence that does not have an in and out point set using a hotkey, you'd expect it to just put the whole thing in your sequence. Which it does. But, sometimes, it will add in a little bit of null footage (or whatever that diagonal stripey thing is called):I've found that this happens when a multicam sequence was originally created at one duration and then has the duration changed. For instance, when creating MCs, our assistant editor generally creates one master MC that has everything from that day in it, and then splits that up into the individual scenes by duplicating and then cutting it down to just each scene. But, it's almost as if Premiere retains the memory of what the original duration was when I perform an insert or overwrite edit using a hotkey. Interestingly, the same issue does not occur if I drag it in from either the project panel or source monitor. Steps to replicate: 1. Create a multicam

In the text transcript panel, if you have a word in the search field, and 'follow active monitor' checked, from time to time while editing your playehead will snap to wherever in your sequence that word you have in the search field appears. Feels like if your active panel is a sequence the search panel shouldn't be moving your cursor around.

I am having the following "Project Save Error" every time the project tries to autosave.The project save fine when using File > Save, so not sure why it can't save/find the project.I've restarted the machine but I'm still getting the error. Some spec info: working from a Mac Studio using Premiere 2023.The project is set up as a Production.The project scratch disk is set to an EditShare space, but I have also tried changing to local drive but it doesn't fix the issue.The same error is across all users of the production. 

I have a project that (seemingly) out of nowhere decided it was going to take forever to open and copy/paste clips between sequences. It was working fine, then at one point it began taking 5-10 (sometimes longer) minutes to load the project. I have no issues like this with any other projects. The only thing distinguishing this project from others is the amount of footage involved (about 2 hours total from a Sony FX6).  I do have audio and video plugins as well, but nothing I haven't used multiuple times on other projects. Copying any clips takes far longer than it should. Even selecting 10 second clips to copy causes the computer to "think" for a good 30 seconds. I have tried opening this project on my other machine, and it behaves the same way, so that tells me it's not computer specific in any way. Here are some things I thought might be causing this, and what I tried (to no avail) to correct it: - Large volume of clips in one sequence (I put them all on one for t

Hallo Liebe Community ich habe folgendes Problem,... Ich möchte meine 3D .Mov Dateien einlösen und Premiere Pro erkennt Fehler, dass diese nicht eingelesen werden können aufgrund das der Kompressionstyp nicht unterstützt wird.  Komischerweise findet der Import dennoch statt und die Medien sind vorhanden. Allerdings möchte ich nicht jedes Projekt mit einem Import Fehler beginnen, dies nervt ziemlich zumal ich bisher nie Probleme hatte und mit dem Mac aufeinmal... Könnt ihr mir da bitte weiterhelfen. Danke im voraus.

Hallo zusammen Ich habe eine grosse Datei die ich bearbeitet habe und auch exportiert.  Jedoch nach dem Update vor zwei Tagen hängt diese Datei nun. d.H sobald ich das Video im Adobe anschauen möchte hängt das Bild und die Musik läuft im hintergrund.  Wie kann ich dieses Problem lösen?Ich habe schon eine weitere Datei erstellt mit dem gleichen Inhalt da passt es auch nicht, der Fehler wiederholt sich.  VIelen Dank für die Hilfe!

hello @Kevin-Monahan1. In Premiere Pro 24.3,when setting up a mask for adjusting the opacity of a video,it is not possible to select mask nodes through dragging.This was possible in previous versions. 2. When opening Premiere Pro by clicking on a project file,the display of keyboard shortcuts is lost.This bug has been present since at least 2020and has not been fixed despite almost a year passing since its discovery.https://community.adobe.com/t5/premiere-pro-bugs/premiere-pro-2023-23-2-shortcut-keys-display-bug/idi-p/13644600

I'm using Adobe Premiere Pro Version 24.4.1. (Build 2) and still get this error message every single time A low-level exception occured inmlc.dll (GetAVICodecs) How can I fix this error?  

Bonjour,Je travaille sur PC ZBOOK, depuis 2 jours je n'arrive plus à utilisé Ultrakeys. J'explique quand je prend l'outil pipette et que je me met sur mon fond vert, rien ne se passe pourtant j'ai l'habitude de travailler dessus et sa fonctionne. Pouvez-vous m'aider à régler ce problème.

Premiere Pro keeps freezing and have to constantly click some where on the menu to unfreez. after many times closing Prm pro it is still the same type of problem with screen is freezing and sometimes green verticle lines appears on the side. why?

Hi there, for this project I'm working on, I have to add subtitles to each clip.Whenever I add subtitles to the sequence (via the essential graphics tab), the playback has micro-stutters every 1-2 seconds (video freezes for about 15-20 frames, then keeps playing). Audio plays back normally.It's literally impossible to properly work like this.As soon as i delete the subtitles from the top of the sequence, it plays back smoothly. Technical Info:- Adobe Premiere Pro version number: v 24.5- OS: Mac OS Sonoma 14.5- System Info: Mac Studio 22, Apple M1 Max Chip, 32GB RAM, and we are working on an EditShare server, connected via Thunderbolt 10gbit/s- Video Format: 4K 4:2:2 10 Bit, mk2 MXF Files (Canon C300 Mark III, Canon C60),  Proxies in Apple ProRes LT- Workflow details: We work mainly in Multicam Sequences with 2 cameras and an external audio recorder- Steps to reproduce: I just setup a fresh project, imported all the files (about 3TB), and created Multicam S

He exportado un video para instagram de un minuto y poco, al momento de querer subirlo, el cliente con un iphone y yo con un android, no deja reproducir el video, y aparece una imagen como si estuviera corrupto (tampoco lo reproduce la galería, solo con el reproductor VLC):He probado a exportar un un bitrate menor o mayor, he probado también exportar en Mov. que supuestamente acepta instagram, también probé H.265 y nada

I am very new to this. I was trying to add an effect and Adobe Premiere pro crashed. It has the grey screen over it, preventing me from being able to click on anything. I have no idea if i have auto save on unfortunately and none of the online tutorials to save crashed projects worked. So I clicked to turn off the program and it now says "Adobe Premiere Pro 2024 is trying to recover your information". It has been doing this for 15 minutes now. What do I do?? I'm worried what I work on will be lost and when i tried to close the program so I can reopen it, this message popped up. 

I'm lost.   First time editing pro res raw footage, color management is all correct for it.  The problem comes at the final end of editing. When I play it back in PP, it plays smooth and how it should. When I export it, it comes back extremly glitchy. Check the video below.    I've downloaded a new GPU driver, didn't work, downloaded an old one, didn't work. I've updated premiere pro, didn't work. I've changed renderer from hardware to software. didn't work. Changed it back to hardware. didn't work. I've exported it to an SSD, my desktop, HDD, results still are bad.  I've exported is as h264 adn quicktime with different encodings and codecs, didn't work. The closest I've gotten to an "OKAY" video is exporting it quicktime. But still isn't how it should be. SOMEONE HELP PLS.   Link below is the video https://drive.google.com/file/d/1pX1X2-wKwizx6YS7OznTPHBdLuvqylVR/view?usp=sharing

Liebe Community, Ich brauche eure Hilfe:Ich nutze Premiere Pro 2024 und habe eine Videospur V2 erstellt, hier sind die Titel, aber auch die Texte drauf (alle als Grafik erstellt). Der Filmtitel wird angezeigt, jedoch die Texte nicht mehr. Ich habe erstmals die Texte mit dem komfortablen Texteditor eingefügt und immer die gleiche Vorlage genutzt (Copy+Paste an die gewisse Stelle). Bin mit den Grafiken nicht so fit, da ich sie außer für Titel selten einsetze. Die Frage ist nun: Warum werden diese beim finalen Film nicht angezeigt, aber der Filmtitel schon? Es ist die gleiche Spur. Was muss ich einstellen / Ändern? Vielen Dank vorab für die Hilfe, bin gerade echt verzweifelt und im Internet findet man dazu auch nichts (oder ich suche falsch).... Beste Grüße und vielen Dank vorab....Ralf

Very bad performance with CC2024.3 or higher . Same footage performs much better with cc2023.3!Footage with old codecs like DV25 or SD mpeg performs very bad in Premiere CC2024.3 or higher.Also mediapending screen appears a lot. You can fix slow media opening and pending with clearing the mediacache folder.This problem comes back after a short while however.(win10) DV25 avi files or SD mpeg files don't open or take a huges amouth of time.So support for the old legacy codecs (via Direct show) is very bad.Today I had to switch to CC2023.3 to get a project done with DV25 and SD mpeg.  

I've done some slight research on this issue & see I'm not alone. I don't have the specific version but I verfied today that I'm running the latest version of Premiere Pro. I customized shortcuts for my Premiere Pro workflow & have found it efficient for optimizing my time & workflow. However, within the last week I noticed that in order to do consecutive shortcut commands I have to click away from my timeline, click back onto my timeline to do the shortcut.  It's annoying because I can tell how much time I'm wasting having to do this additional clicking to engage the shortcut. I rely on my customized shortcuts for my project with clients. This has to get fixed!!!

Timeline travando quando eu coloco as janelas de compartimento na segunda tela

I'm working on a 52 minute show for tv. Yesterday I spent all day trying to export, and was met with a myriad of issues. First I tried exporting natively out of Premiere (export setting MXF OP1a XDCam50 59.94), I have a 128 gig memory computer and with probably 44 seconds left into the export, Premiere told me my computer was out of Memory (and I didnt have any other apps open). I find that surprising that a 128gb ram computer can't handle an MXF export that will only be 20 gb large when done. Since Premiere couldn't natively handle the big export, I queued it in Media Encoder. No memory issues there, but when I took the final MXF and brought it back into PRemiere to QC it, segment 5 had this really bizaare audio glitch. It's almost as if media encoder took a random patch of audio and put it at 52 minutes in. So now all of a sudden this small patch of audio is out of sync and goes back into sync a moment later. (This audio glitch isnt the same audio glitch that I described in another p

Trying to export sequence to media encoder but media encoder does not launch. No error messages just a complete failure to lauch media encoder. Everything previously worked fine but has simply stopped working. It seems to possibly be a dll issue but cannot find a fix anywhere.Premiere version is 24.4.1.I Have tried uninstalling premiere and media encoder via creative cloud and reinstalling but to no avail.I have also Tried stopping antivirus in case it was interferring but no change.We are mid offline on a 1 hour doc and so need to fix this quickly if poss so any help much appreciated.I know I can bring the sequence in from media encoder but not as good as exporting from premiere.

While working on a short film project, the timeline in one of the sequences in Adobe Premiere Pro disappeared entirely. I can play the video and watch it on the program monitor, but I can't see the timeline to edit and work on the project. I tried updating to the latest version, and I also tried closing and reopening the timeline and the software, but nothing worked. The timeline contains a lot of graphics, animations, and sound effects. What is the solution?other sequences are working just fineMy Workstation :I9-9900KRTX309032 Ram

I was re-opening my showreel project that i haven't touched since 2020 and enven if the whole project successfully opened i ended up with some very strange and curious problems    I'm using premiere 2024 on windows 11 and the project is on an external hard drive