Bug Reports

After hitting CTRL+M, the export dialogue box pops up. Then I set my preferred settings and hit the export button, and the final export dialogue (the one that shows the export process) refuses to pop up.It always shows in an instance, like some milliseconds then disappears. It happens so fast, that I can't get a screenshot of it (the final export dialogue box).What can I do?

My sequence was rendering absolutely fine and after I edited it a bit more it's now showing this and I have no idea why. Any help would be really appreciated!

As the title mentioned, I cannot import any video longer than 4:57. Say my video is 10 minutes, even in the import menu it will show 4:57. The original files don't have any issue, and the sequence matched the clips (create sequence from clip). I didn't have this problem a few days ago when I was importing clips from the same harddrive, filmed from the same camera (CanonR50 4K).  I cleared the media cache, reset premiere pro settings, rebooted my computer, uninstalled and re-installed the app but the problem persists. I don't know if this is a bug or if it's something on my end. How do I fix this problem?

I selected a sequence and exported it and the last thing to do was save and close the project After I was organizing the desktop and moved premiere projects to another file, open the exported media and the one of the two videos on line kinda self changed like bug because when i choose it immediatly shows the bar bellow, its not correct, not the video i was editting  So i lost the sychronisity of the mask with the maching video and all of cuts Does anyone know  what to do??  after hours of editing ! shoked me ! 

Meu premiere nao carrega a interface, ou fica bugade de modo que fique impossivel editar. Dou play e a agulha nao mexe na time line. Nao carrega todas as abs e etc.   ja formatei pc, ja instalei versões diferentes do premiere e nada.   Nota do mod: Por favor, não use "todas as letras maiúsculas" no fórum. É considerado um grito e vai contra as diretrizes da nossa comunidade. Eu ajusto o texto. Obrigado.

FIrst issue - why does the Premiere Pro version of Enhance not work as well as the online 'podcast enhance' tool? In almost all cases (and I use this tool a lot), the online enhance sounds better and is more effective.Second issue - working on a project now and when I applied enhance to an audio track it created one glitch in the middle of the audio track where an entire 2 second section of the clip was repeated. I solved the issue by cutting the track just after the glitch...it magically disappeared. Anyone else ever encounter this?My overall feeling is that Audio Enhance in PP is a little half-baked at this point.  

On May 10th, making my videos were fine.  As of May 16th and on, I can no longer render my video.  See image at end.  The audio is coming in clear.  The video should be around 20mb, but renders at 2mb.  My Pro version is 24.3.  My PC hasn't had any major updates in that time besides normal Windows stuff.  Video card driver is still the same.  Now, if uncheck the below accelerated encoding, it works fine.  (I determined it is only the encoding is failing)Now, as an I.T. kind of person, I don't like it when something works fine, then doesn't and I have to disable settings that were not disabled previously.  It may not seem like much to be concerned with, but I is still odd.  I tested older video projects prior to this and now they fail to render the video.  I thought maybe it was a specific project I was working on.  My PC at home that is older is working just fine and is similar in settings, just older.  No changes in

I work for a TV station and manage broadcast system. Last week an employee that's working on Premiere Pro experienced crash. To be more exact, it happened just after opening the program. Here's what i know:They didn't open specific project, just the program itself.Premiere pro didn't crash while being used.Installing previous version of PP made it function again and project files were usableWe "solved" the problem, but i would like to know what caused this crash.I sent a report but had no feedback yet. I found the .dmp file and can send it to you privately. Can someone from Adobe help me out with the feedback. I can send you e-mail connected to his Creative Cloud account.Thanks in advance.

After coming back from the weekend I've found the project I've been working on has vanished, as well as the autosaves and all other data, apart from a few render files. Managed to recover the prproj files eventually with the help of some expensive software but they're all 'damaged'.  not had much help from adobe support apart from saying basically 'it's gone, forget about it'. Unfortunately it's been four weeks of work and my main client is expecting the finished product pretty much yesterday.   I've done all the usual stuff, opening in new projects, downgrading etc etc but nothing works. I don't have time to re cut.   I'm running 24.2, and have no issues with CPU/Ram or otherwise. Just wondering if anyone else has come across this wildly annoying 'thing' that adobe seem to pass off as par for the course? And hopefully a work around! 

When I duplicate a sequence, all the changes in audio gain disappear in the duplicate sequence and have to be manually reset.

When editing a video, and then closing the project, re-opening it later, the cuts and edits I made are shifted by a few frames. This can also happen when exporting.  

On macOS it is possible to use the alt+left/right arrow keys in the program monitor in trim mode. On Windows Strg+left/right arrow key works just in the timeline panel but not if the program monitor is in focus. So you have to switch back and forth between the timeline and the program monitor panel to trim frame by frame with shortcuts.  I use Premiere Pro release 23.1. (german version) on Mac and Windows and I tested this on multiple laptops (all Windows 10, german os).  Steps to reproduce: - Use Premiere Pro on Windows (German version) and open Trim Mode - Use Strg+left/right arrow keys (works in the timeline) - Activate the Program Monitor and use Strg+left/right arrow key again (shortcuts are not working)   Would be great to have this working as it does on macOS. 

Bonjour à tous, Je viens tout juste de prendre la suite Adobe et sur Premiere Pro, il m'est impossible d'ouvrir les raccourcis clavier dans le menu 'Editions'... J'ai tout fait, réinstallation, ajout du fichier shortcut dans ses documents, changement de version de FR à ENG, rien n'y fait.... Comment résoudre ça ? Je suis sous Windows 10

Anyone nows why the program starts reproducing the video at a high velocity and with bugs? The thing is that mi time lines starts quick and making jumps on the reproducing videos, and when it runs like ten second it returns to the original and correct way of repdroduce it. 

Hi, I am currently editing aseembling a project on the timeline and Premiere Pro has started to randomly delete video clips from the timeline, as far as I can tell it is only when I attempt to move clips, either forwards or backwards or up/down to a higher or lower video track.  On the attached screenshot you can there are clips laid together on V1 and then it's just empty for a whole section, while the clips on V2 have remained, in this case I highlighted the whole bunch and just tried to move them forward a bit. It's strange cause the audio clips linked to the deleted video are still there and they play fine. Hoping somebody can point out something obvious that I'm missing!currently running version 24.3.0 (Build 59) on a Macbook Pro, 13 inch, M1 20208GB RAM, Sonoma 14.1

Ive purchased adobe premire pro but everytime I go to try and install it or creative cloud I get a system error saying that the serves are unreachable as well as to disable my firewall and try again. I have done that and it did not work. I am completely lost as I dont know what else to do and everything online did not help.

Hi everyone, I have a huge problem. Let me explain the situation: I edit with Premiere Pro and I really like doing my animations in After Effects. But there's a huge problem: when I try to go back from After Effects to Premiere Pro, Premiere Pro crashes about half the time. Do you have any solutions?

System specs:-Azus Zephyrus Duo 16 (2022)-AMD Ryzen 9 6900HX-Nvidia GeForce RTX 3080 Ti (laptop)-32GB RAM-Windows 10 Pro 22H2 (Clean install and also on Win11 Pro 23H2 with same hardware)-Samsung 990 Pro 4TB-Premier Pro 24.3.0 build 59-Source File type: insv (Insta360, using plugin for Premier Pro)Issue: Playback during edit is buttery smooth except when playing back video transitions. If a dissolve in (for example) is encountered in a clip, the video suddenly becomes very laggy, missing frames.Stopping and resuming playback smooths back out the playback - but you don't get to preview the effect this way. Troubleshooting steps:-Delete Cache-Reduce playback resolution-Turn off HD playback-Try different renderer (OPENCL)-Clean boot Windows to make sure nothing else is running-Latest drivers and OS updates-Downgrade to clean install of Windows 10 with no manufacturer utilities or bloatware. Any ideas here?

Before I post more, I have spent the entire day chatting and screen sharing with Adobe support on this issue and can confirm this is "just how the program works" according to the last support member.  I am working in Premiere Pro 24 with the new Text Based Editing. This is a genius idea but seems to have flaws when using more than one camera for an interview.  We shoot on 2 matched Sony FX9s and I recently recorded an interview with an A and B camera (tight and wide shot) When importing into Premiere 24, the auto-transcribe works great. I laid out both camera sources onto a new sequence, synced the shots and that sequence was transcribed. However, when I went to edit the project in Text-Based Editing, it will not work correctly. When either Inserting or Overwriting the selected text into a new timeline, Premiere will paste a copy of the entire media, not just the selected section.  Mulitcam sequence didn't work either. One of the Adobe support staff s

I am attempting to export a UHD sequence to 1080 and 720 and my MOGRTs have laughably bad sampling. It is creating a fuzzy and aliased export. I've isolated it to the MOGRTs because the Text and various other on screen elements added inside Premiere Pro in other sections of the video sample fine and look great upon export. Is there a setting I am not seeing to correct this? Or do I need to have MOGRTs created (and thus new sequences created) for each export size? EDIT: I added examples with clear file names of the scenatrios that created them. I am just so confused why the exporter cannot scale or resample MOGRTs.

I have videos with audio effects in Audio Track Mixer (my daily workflow for audio mixing) but when I render from Premiere, NONE of my effects render with the video just the volume level. Only when I export through Media Encoder my audio effects are applied.Please Help Premiere Pro 24.3.0 (Build 59)Operating system - macOS Monterey 12.7.3System Info: CPU, GPU, RAM, HD:CPU: 3.6GHz 10-Core Intel Core i9GPU: AMD Radeon Pro 5700 XT 16GBRAM: 64GB8TB External Hard Drive USB 3 Connections 

Greetings. When I select - Project Settings - Ingest Settings - Action: Transcode - Preset: XDCAM HD - The generated file has the original FRAME RATE modified from 29.97 to 25.In the window itself there is a Comment: "Frame Size, Frame Rate, Field Order, Pixel Aspect, and other values are set automatically, based on properties of the source."The source has a Frame Rate of 29.97...I'm on Adobe Premiere Pro v 24.3.0 (Build 59) but this problem already existed in other versions. 1 - Version of the app - Adobe Premiere Pro v 24.3.0 (Build 59)2 - Platform and OS version - Windows 113 - Basic steps to reproduce the problem - Project Settings - Ingest Settings - Action: Transcode - Preset: XDCAM HD4 - Expected result and actual result - The generated file has the original FRAME RATE modified from 29.97 to 25.

The new update. When I go to label a clip a certain colour it makes this clip the colour but also any other clip from the same take, even if those clips are on different sequences. Who signed that off? So for eg. if you have an interview shot in one take and you went through chopping it up then thought i'll make all the good takes Green - you couldn't - it would make all of them green.Please fix this, i have tried to revert back to 24.3 , it didnt help

It does not run at all.. crashes. As you can see in the attached screen shot. So I had to go back to 23.3 to continue using the Premiere

I went to the "Windows" then "Workspaces" and pressed the "Reset to saved layout" button. After that, my workspace went south... I was trying to move workspaces to put them back in their place but it made it just worse. Each workspace that I'm trying to move duplicates on the screen as you can see on the screenshotIt happens when i'm swithing to one of my personal workspaces. If i'm not switching to it - all good.I've already tried to clean up the cash, restart the PC, and even reinstall the Premiere Pro! Didn't work!Did anybody face this issue?