Bug Reports

 I used the Enhanced Speech on a clip in Premiere and the result I got back is unusable. I then sent the audio to Audition, so that it would create a WAV file from the MP4, restarted Premiere, re-processed the new file with Enhanced Speech, and got the same result.I then took that WAV file and uploaded it to the Enhance Speech on the Adobe Podcast website and it worked like I expected it to.I am on a 2020 i9 iMac with maximum specs (2TB SSD) and macOS Ventura 13.6.6.

Hi there.  All of a sudden, my default audio transition is no longer being applied. This is with both the shortcut and the menu item in the sequence menu. For context this is a long clip chopped up and I am attempting to crossfade between cuts. So its not two different clips at their end points. I can still add the default video transition, but not the audio one.  No doubt it is my fault and I've pressed something I shouldn't have pressed, as I haven't updated the app yet, still running 24.2.1. We keep a policy to not update to the latest version for stability reasons. Ironic huh?  Thanks Billy

I'm having trouble rendering HEVC 265 files 

Hi there, please say me, what the hack? ( Only this problem actuall for Premiere Pro 2024 and Beta versions.. )    When I minimize my Premiere Pro, I see this... at the top my windows...      By the way, I don't download any programms, I just format my PC, install drivers, some times ago now I see this glitch / bug.     Please help me...   I Reset the settings on Premiere Pro 10 times... after 3/4 openings I see that bug.    

There is no specific triggers that I know that causes this, all I know is when I use the application, it has these random spurts of freezing, in which it cranks the GPU usage between 100-103% and freezes for a while, before maybe returning to normal, otherwise I'd have to close the application. Any suggestions for this? 

Hola, trabajo en una Production con otros tres editores, y cada vez que abro un proyecto que previamente abrió otro editor, me encuentro con que los archivos MXF están OFFLINE. No ocurre eso con otros tipos de archivos ubicados en la misma carpeta del servidor (NAS), solamente con los MXF.Todos los settings en Collaboration están como lo indica el tutorial de Productions.Espero que alguien de Adobe me de una pista de qué puede estar pasando. 

Hello,I remember posting this a couple of versions back but I can't remember the post's name 🙂 and I cannot remember If I posted it here or in the Encoder forums since I'm not sure this is a Media Encoder problem or a Premiere one.So, Media Encoder takes about 5 seconds to load all its plug ins when opened standalone. I have some Red Giant and Boris FX plugins installed, the number shown in the startup screen is about 400. BUT if I send the project for export from Premiere, either by pressing the keyboard shortcut or from the "send to media encoder" button in the Export panel AND if Encoder is not started it takes ages. It loads the default plug-ins first, this is also slow and then if goes to the 3rd party ones. I know this because it is so slow to load them that I can see the numbers scrolling in Encoder's startup screen :). Again, if Encoder if opened BEFORE and I send the project from Premiere to it, everything works as expected.This is my workaround. Not a b

The wipe transition has no option to change direction. 

Hi, I use Premiere since 15 years, and since 1 month I'm experiencing crashes while rendering. My mac says that all the memory has been used. So premiere 2024 and media encoder 2024 fill the ram. So i can't render videos longer than 10 min approx. or more than 5 short videos in a row with media encoder.  I'm rendering in H264 mp4. Same problem on premiere 2023. My mac has 128Go Ram and I setup 104Go for Premiere in the memory settings of premiere but I noticed in my activity monitor that. media encoder goes up to 190Go which I do not understand (should it not be locked at 104go ? ) I also have 400Go freespace on my hard drive.  Anyone has an idea ? Thank you My computer is :Mac Studio M1 Ultra128Go RamMAC Os Ventura 

Project Managers Collect Files and Copy to New Location with the Exlude Unused Clips not working as normal. I used to use this feature all the time to export b-roll from one project to another. I would make a sequence with the selects I wanted then Copy the original files to a new location. Now when I do this all the files in the project are being included, when I only want the clips from the sequence included.

PROBLEM: I'm getting the error message that memory is low (Adobe is using less than half of my available RAM) then it crashes hard.... sometimes wiping out my Windows session where I have to reboot when I played back  Canon Rawl Light .CRM footage from my C200 EOS Cinema Camera (which is what I shot whenever I anticipated greenscreen or heavy VFX, so as to have maximum resolution and depth).The same thing happens if I try to transcode the .CRM footage to some other format in Media Encoder.(Premiere Pro has not has a problem with playback, editing nor encoding/rendering of this footage in the past.. just a little slow-down sometimes.) MY SYSTEM: 64 GB of DDR5 memory, i9-13900KS 3.20 GHz CPU and recommended Motherboard, ZOTAC Gaming GeForce RTX 4070 Ti Trinity OC DLSS 3 12GB Video Card (clean install of latest drivers). Apps up-to-date. Footage is on two 4TB SSD Drive's striped to 8TB.  TROUBLESHOOTING I'VE DONE:- I edit with three monitors. I've even shut down t

Hello Adobe Devs and Community, On a recent project my team and I discovered a bug that was incredibly disruptive to our workflow. Brief background - the project was a conference style presentation with heavy use of picture-in-picture design. We encountered this issue in our workflow when executing some of these picture-in-picture looks with 4K footage. Issue - Our sequences are set to 1920x1080 at 29.97p (framerate doesn't seem to impact this bug as far as my tests can tell). We were placing footage of the presenters on top of a motion background. Most of our footage was 1920x1080 to match our sequence size, for these we simply scaled the footage down to the picture-in-picture design spec and everything worked fine. The problem arose with footage that was shot on-location using Sony FX3's at 3840x2160 29.97p. To work with the 4K footage, when bringing the clips into our sequences we would utilize the "scale to frame size" toggle to conform them to 1080. This allowed us to us

Here are my system settings:Premiere Pro 24.3.0 (build 59)MacOS 14.4.1Procesor: 2.4 GHz 8-Core Intel Core i9Graphics: AMD Radeon Pro 5500M 8 GBIntel UHD Graphics 630 1536 MB I've converted my iphone 4k footage to H264, and I've converted the footage that was at 30fps into proxies (this because I read that variable fps wouldn't work for proxies). I started a new project and put all my H264 footage into the media bin, then I selected the 30fps footage and attached the proxies. When I enable proxies and hit play, however, the footage immediately glitches. When I import the proxies on their own they play fine, so it's not an issue with the proxies themselves. I'm really not sure what to do. I turned off the mercury playback enginge and that also didn't help. Any ideas? I would like to avoid remaking all the proxies as it usually takes a whole day to do.  I did rename both the original files and the proxies as they both had a _1 on them, so I changed them back to th

Bonjour, Je suis néophyte sur PPro, je fais de la vidéo immobilière. Lorsque je stabilise plan après plan, parfois cele indique échec de stabilisation avec un bandeau rouge. À quoi cela peut-il être dû?Faut-il stabiliser avant de mettre une transition ou cela a-t-il aucun rapport?Comment enlever le bandeau rouge?Faut-il également mettre le lissage à quel pourcentage, etc... Merci pour vos réponses.

I am using Premiere 24.3.0 and Neat Video 5.6.1 Second Revision on a 2020 iMac i9 (3.6GHz 10-core, Radeon Pro 5700 16GB, 64GB RAM, 2TB SSD, macOS Venture 13.6.6). I have been able to reliably get Neat Video to report an 8-bit color pipeline for XF-AVC footage from the Canon EOS CInema cameras (C500, 300, 70) if that footage is in DCI 4K resolution (4096x2160) and is the Intra version of the codec. I do not have this issue with LongGOP flavors of XF-AVC (all report 32-bit color in Neat Video) and, oddly enough, not with UHD (3840x2160) version of XF-AVC in Intra. I have tried this both in Mercury Metal and Software Only modes and the results are the same. I am concerned if this could possibly mean that any plugin on this footage is processing in 8-bit vs 32-bit mode.

Première pro arrête l'export à un certain pourcentage qui varie.Parfois c'est à 14 %, parfois à 80.Le projet est composé de compositions liées importées d'un fichier Aftet Effects.Les liens vers le projet sont valideset ne bougent pas. Dans certaines situations, je peux faire 2 exports d'affilée de la même timeline, et le 3ème export de ce même projet va se bloquer, sans message d'erreur, ni plantage du logiciel.Juste, l'export n'avance pas.Parfois c'est 2 exports sur 3 sans souci, parfois c'est 1 sur 2. De temps en temps, après plusieurs redémarrage système, 2 exports vont se passer sans problème, et le 3ème se bloquera. Le bug est aléatoire, mais intervient la plupart du temps au bout du 3 ème export.Le dossier de cache est vidé systématiquement avant chaque export. Même après redémarrage du logiciel et/ou de l'ordi, le problème persiste.Soudain, l'export se fait sans problème. Aucune logique. Les pilotes de la carte graphique sont à jour, et les versions des

I got a weird audio problem that occured from one day to the next, probably due to some update? I have a lot of audio devices connected to my system but used my monitor speakers via a USB Interface most of the time. Those speakers are identifying themselves as "3 - USB Audio Codec":  They are working fine in Windows, in Resolve and in any other software I've tested. But in Premiere they stay silent lately. The meters show the audio output, but there's no sound on the speakers themselves. If I Alt-Tab to another application (while premiere is running) and test the same file, it's working. So it should not be an issue with the speakers, the interface or the drivers, but within premiere:  All other audio devices are working in premiere, just the interface is staying silent, regardless of what I'm trying. I've done so far: - Set it as default in windows- Checked the volume in windows, the mute/solo buttons in premiere and the volume dial on the interface- Trie

Hello, I’ve been experiencing issues with dynamic linking with Premiere Pro and After Effects for about a year now. It’s having a massive impact on my work as a freelance video editor. Pretty much every project I work on requires me to use dynamic linking and I’d say each project genuinely takes about an extra day because of all of this. It’s not ideal when clients are asking where the work is and I’m still sorting out exporting another huge After Effects file to make a small change.Issue - Any time I import an After Effects composition in Premiere, it works having it in the timeline interacting with the rest of the project. However, pretty quickly the files need relinking. This is not ideal when I’m working with so many After Effects files. It happens just normally eventually, but it also happens any time I close the project and reenter it, it also happens any time I make changes to the After Effects projects.Adobe Premiere Pro version number: Version 24.3.0 (Build 59)   Operatin

Hi All, Very annoying issue, I usually edit in PPro then use the keyboard shrtcut to send timeline to media encoder (as I HATE the new export window in premiere) yet for some reason even though the video is correct in the PPro timeline and correct in the Media Encoder scrub its missing elements on the final render. It's only a simple text element (a black triangle symbol that animates) that goes missing but its very annoying and embarrasing that this keeps happening. Not a great look when I have a client sat next to me and the software can't do one of its most basic functions... Why are there so many bugs in Premier and related projects, I feel I'm raising new issues every couple of months.... WITH NOTHING GETTING SOLVED. We are charged SOOO much for a product thats just doesn't work reliably.. Please sort this out Adobe, stop adding new features and just make it stable and bug free....

In After Effects 24.4.0 on M1 Sonoma 14.4.1 I need to relink every Premiere Dynamic Linked project after I open an After Effects  project. Before this was not an issue...

When I select a single clip in my sequence to be offlined and linked to a higher resolution clip, it kicks the entire sequence offline. I'm on Premiere 2024.2.1. Sonoma 14.4. M2 Ultra Mac Studio. I have video demonstrating it attached. When I click on the file and offline it in the project panel, it only offlines the single clip. However, in the timeline, it affects everything. Please advise.

Hello. Issue with Premiere 23.4.0 I am seeing an issue where my exported files start at timecode 00:00:00:00, even when my Premiere sequence starts at 1hr. I re-export the video without changing anything, and the timecode is correct. This is a templated project, with export presets we've been using for years, and we're just seeing this issue starting yesterday. Did not update Premiere.Is this an known issue?

I recently switched from an old MacPro tower running Premiere 2017, to an M1 Ultra Mac Studio with the latest version of Premiere, and I'm running into constant flaky behaviors related to what panel / window has focus. Here's some of the things I'm encountering:   When I have Premiere minimized, it pops open by iteself after a random interval and fills the screen again. HOWEVER, the app doesn't actually have focus, and I need to click on the window to make it ACTUALLY active. No matter what window I had active when I minimized Premiere, when I switch back to the app, focus is always on the search bar of the Project window. This is quite annoying, as I'm usually hitting space bar to play from the source window or the timeline. Nothing happens, and my search field now contains a space, so my bins are no longer displaying properly. So I have to hit backspace to delete the character, then click on the window I was originally on, THEN I can finally hit play. When I DO choose to do a s

I am using a new computer.Premiere keeps running some bugs,now I can't edit sequence, I can't move anything inside.please help, thank you.

When I apply the video echo effect (found in Time folder) I get loads of errors like:"Error retrieving frama at ...""Frame substitution recursion attempt aborting after multiple attempts" Also the effect is not working properly and i'm getting all sorts of unwanted glitches. Exporting fails loads of times and if succeded the effect is not as it should with unwanted gliches included.I've used this effect on my previous Intel mac without problems.Tried it at old and new projects.Effect used on .MXF files shot with Sony FX6. Is this a known issue? Does anyone has a sollution?