Connect

Hi there,I have a nasty problem: I shared lots of power points in one of my meeting rooms. I shared so many, that when I now click on the "share"-button, followed by the "documents" selection, the next menu where I usually can choose between "My Computer", and the already uploaded power points, this list is so big that it's larger than the screen and I cannot select the option "My computer".So: How can I erase entries from this list??? I already deleted uploaded power points by using the appropriate web frontend, but without success: Even when deleting uploaded documents, the above mentioned list of entries does not change.Any help is appreciated!!!I'm using Connect 7.0.x on our own server, so I have access to the folders and files.Best regards

I'd like to know how many simultaneous webcam users can Adobe Connect handle. Also, has anyone had any experience using a large number of webcam users? If so, how was the performance? Thanks

Hello,I just read the new licensing enforcement for Adobe Connect:http://helpx.adobe.com/adobe-connect/kb/named-host-license-update-faq.htmlNamed Hosts must be individuals, not groups or generic logins, and a Named Host license cannot be shared between more than one individual. Is it possible to switch the named host license to another person? In case a employee/customer quits, replacement, etc?Can I appoint the license any time to a new employee/customer?Best regards,Bob

To make a meeting go smoother, I set up several layouts in advance to be used for breakout sessions.  For the first breakout session, I make "Layout 1" with it own set of chats and documents.  I tested them.  They worked well.  Then I made a different layout - Layout 2 - for another breakout session.  Overall, I made about 6 different layouts for different breakout sessions.  When I make Layout 1 the active layout and started the breakout session, each room showed the configuration of Layout 6, the last layout created for that meeting.  I am getting the sense that if I want to change the breakout room configuration, I must clear out the breakout room and reconfigure it before sending attendees back into the breakout room.Is there a way to set up different breakout room configurations up in advance and then call them as needed during a meeting?

Hi,How to disable user account after few failed login attempt.We have the password policy settings.  But we also like to disable account after 5 failed login attempt.thanks

Every time I try to screen share, or share an application.  Any ideas?ThanksRich

How can I have a Forum with Adobe Connect? I already have a Connect as a plataform.It is possible to have a diferent Forum inside my adobe connect?ThanksSílvia Caporrino

When hosting a meeting in Adobe Connect Pro 9 what is the maximum number of permited attendees?Purchased through a connect reseller.

Hi there,Adobe Connect 9 needs at least FlashPlayer 10.3. But this version doesn't seem to work on PPC-based Macs.But i cannot  find a proof. Is there a way to take part via an (non-intel) PPC-based Macs?Thank you in advance.Michael.

Please advise how i upgrade from my current trial version of Connect 9 to the full version with elearning features.I see that the public pricing is without the elearning features, so for me this is no good as i need to host courses. The email address of connectsales@adobe.com is invalid and bounces back and the phone line helpers are unable to provide information to help.I cannot find costings or online download options anywherePlease help as a matter of urgencyThanks

I deleted a folder named "Economic Master" using sco-delete, but the contents of the folder appears when I do a search from the url-path of the files.The folder named "Economic Master" appears in the search, but doesn't appear in the root folder for the folder named "Economic Master".

Good dayI get following error when  try to set test connections.I get this error just on one PC.I try to connect using administrative credentials and using other account, but also get this error.thanks.

Hello,I just heard about the Connectusers.com being hacked, and I would like to know how I can find out if I did have an account on there. If so, is there any way of finding out what data has been leaked?Thanks

I was trying to download the countdown timer on this site, but get an error message.  Here's the link I'm using off the site.  Anyone have a working one?http://www.connectusers.com/downloads/extensions/swfdownload/countdown.swf

I want to choose the mic and webcam available on my PC that will be used in a session.  Connect seems to grab whichever one it wants and I see no way to have it use an audio/video course of my choosing.  How can I do this?

I am not a computer guru, please give me step by step (elementary) directions.  Thank you!

I'm trying to pull my phone conference line into a Connect webinar. Although I have set up the audio bridge with an audio profile, the Test and meeting connections both fail with a 'connection timed out' error. This often happends nearly immediately, so I don't suspect an error with the dialing or pauses. How do I troubleshoot this? Might there be an incompatibility issue with my conference line and Connect, or a limitation in my account?

Is there a way to set the default font face and size for annotations in Adobe Connect 8?

Hi,Can i see recorded meetings in Connect Mobile. How can i do it??Thanks!!

Hello,I need some help with event management. This tab is not available on my Adobe Connect and I am wondering how I can enable it. I need to promote my event with emails, as well as create a custom landing page, which I know can be done since it was something I had available to me in my free trial. It seems I might need to change my role to admin but I am not able to do this. Can anyone help me out with this? I have already spoken with 10 customer service reps and they have not been able to assist me.

Hi,I show up as a host in the setup area however when I enter my meeting room, I am only a participant. What is preventing me from entering as a host?I have deleted all previous meeting in case as I saw an answer posted online that said a host can only be in one meeting at a time.Abbas

Hello,I actually have 3 host, with the plan price Hosted (Online). The disk quota is 50 GB, and i need expand this disk quota.How can i expdan disk? Do i need 1 host more?Thanks.

Hi,I can not open then plan service tab, it´s open a white window with anything.Any suggestion?I send a issue to Adobe but i don´t receive any response.Thanks.

I´m a tutor and working with adobe connect. Last week I`ve upgraded my workstation from Server 2008R2 to 2012.If I´m working with Adobe Connect Plugin (newest Version), all works fine - without one Feature: If I share my Desktop it takes more then 4 sec if other can see this. Its not a problem to establish the connection - this time difference will be permanently in the desktop sharing session. But if I establish a Desktop sharing session from a virtual PC (with Win 7 or Server 2008R2) on my server it will work normaly.Looks like a problem with the new integrated network adapters in server 2012 - I`ve virtual adapters for every Hyper-V network profile. In my opinion I have to search the problem in this configuration - but I dont know where...Someone able to help?Many thanks ...PS: Eine Antwort auf Deutsch wäre mir allerdings lieber.

Some months ago I used to have adobe connect meetings from home regulary, with different accounts, and I had no problems.I didn't use adobeconnect for some months (last time was at the end of september 2011), then yesterday I tried to access my account and I found that I can't reach the login page: I receive the browser error (I translate it in english from italin) "Impossible to view the web page".I can rech any other website, http and https, but not adobeconnect login page (es. https://connectpro61501161.adobeconnect.com/)I tried with different browsers, different browser security settings, I switched off any security system (!?) on my PC but it didn't workFinally ...I tried with my Iphone and I found that:- when the Iphone is connected to my home wireless network it receive the error impossible to connect- when the Iphone is connected to the 3G phone network it can reach and display the adobeconnect login page correctlySo.. as I made no changes to my wi-fi network... what could be?A