The official community for the Creative Cloud desktop app.
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I purchased a creative cloud subscription last year, and it's about to run out. It was also a student account and I have graduated in the time since I bought it. Rather than add new payment info to pay monthly, I would like to purchase a new yearly subscription. The adobe store will not allow me to make the purchase because I already have a plan. In my account into it is not giving me the option to change my plan, I only have the option to cancel it. Would it be best to cancel my current plan and buy a new one, and would I be able to do it with the same email?
O app está me pedindo assinatura de um plano que não consigo fazer porque já tenho um plano assinado. Não sei o que pode estar acontecendo.
Maybe it's just me, but it costs me more than a few nerves each day when I click & drag to select multiple stacked clips on my timeline, only to lose any tracks from the selection that are no longer visible when my timeline vertically scrolls. I tend to have 3-5 video tracks and 2-3 audio tracks visible at a given time on my timeline. However, I often have several more tracks in use on a given project. I don't have the screen real estate to simply have more tracks visible, and I don't want to have to fully shrink my track layers so that they're all visible. What I'd love to see, if it's on the menu, is the ability to click & drag to select multiple tracks WITHOUT any tracks being lost from the selection when the timeline vertically scrolls. Oddly enough, this doesn't seem to happen when the timeline scrolls horizontally. Does anyone else experience this? Adobe, can you address this?
Hello everyone! Today I downloaded Creative Cloud Pro. I have downloaded Illustrator, InDesign and Photoshop. The Creative Cloud app was first in Nederlands (Dutch). I just switched it to Englih. My Question:How do I download my Creative Cloud app's in English language?Right now everything is in Dutch. 😞 - My Apple OS is in Dutch. - I live in The Netherlands- But I need Adobe programs to be in English How can I do this? Do I have to unstall and reinstall? I didn't see anywhere to choose my lanuage before I downloaded. It automatically downloaded the Dutch version. Or do I have to reinstall my Apple OS to English first? Thank you very much!- Jennifer
I used to have an account through my school and then I got rid of the subscription and started a new account for full personal use. The issue that is now happening is that while I can log into the browser with the new account I cannot get the old account to stop pulling up when I try to use the apps. the new one may be logged into on the browser but when I click the open cloud app it opens the old account. Super weird and haven't run into this issue before. Any help would be fantastic.
Bonjour,j'utilisais auparavant Illustrator sur une tablette. J'ai dû changer d'ordinateur et je suis passée sur PC. Seulement mon compte Adobe ne me propose plus que des applis tablette, je n'arrive pas à changer pour une configuration PC. Quelqu'un sait-il comment faire?Merci
Adobe error: 206 "Server disconnection" fix This article explains HOW to fix this and WHY this error occurs. The fix is aimed at Windows (Win10) users, which tried ALL official- and community troubleshootings but none of them worked. Issue: Adobe is NOT able to connect to its' servers, either in the creative cloud, during log-in or log-out, during startup of an Adobe product. Result: You are not able to open, un-/install products, sign in/out. Cause: (according to official Adobe troubleshooting) faulty firewall settings - but this is almost never the case. Real causes m̀ight be: Adobe-IP addresses blocked by network, proxy-settings that block Adobe access, Adobe-IP addresses on a local host blacklist. You can read the TL;DR directly, or head over to the "Identify the issue" section. TL;DR the quick fix: Open the "hosts" file on Windows10 with a text editor (like windows notepad, microsoft word, etc.) under this path: C:
I went to see if Premiere Pro had updates since my button layout are jumbled on the preview screen. When I go to see if there was an update, there was.... but it was incompatible. It's says I need to update to Windows 11 or higher; I have Windows 11 PRO! Why does the updates not include Windows 11 PRO??? Rediculous to say the LEAST! To report a bug, please provide:1. Photoshop v 27.1InDesign v 21.0.1Lightroom v 9.0Lightroom Classic v 15.0.1 2.Windows PRO 11 3.Went to Creative Cloud to download latest app updates and found I couldn't update due to being INCOMPATIBLE! 4.I expect to be able to download updates to a product that I PAY A MONTHLY subscription for when my operating system is beyond what is required. I expect your software developers go back and include WINDOWS 11 PRO to the accepted criteria for downloads and updates. REDICULOUS TO SAY THE LEAST, Not a fan of the way things are running.
Please add List view to folders that are shared via a link so recipients can read the entire file name. I often have many videos that are similar and the part of the file name that differentiates them is not seen on the truncated file name that appears on Thumbnail view.
This year my Intel Imac (really powerfull) started slowing down (adobe only). Ok, it was time to change.I just bought the Mac MINI M4Pro. And yes, it is fast. But my mac is too hot in my first day. I quit the CC app and now it is normal. I dont have any app opened. I is using a lot of memory. I am also facing bugs running Design (It crashes). And the installed apps does not show in LaunchPad (AI, PS, IN).Tested in m1 Imac, with Tahoe. Now i am using Sequoia. So it is not the OS.Come on Adobe. These apps didn`t change that much in the past 10 years. The core is the same, answer the machines are 10X faster. Same files are running smoothly in Affinite in my 2015 Imac.Something is wrong.
Soy usuario de la suscripción a la Suite completa de aplicaciones de Adobe y, desde hace unos días (2025.09.18 más o menos), hay un error que me impide utilizar ninguno de estos programas en mi ordenador Windows.ERROR:Cuando abro cualquier programa de Adobe, me pide introducir mis datos de login, los cuales introduzco correctamente, y, entonces, o bien el programa se cierra automáticamente sin decir nada más (como con Acrobat, por ejemplo), o bien me sale un mensaje que pone "No podemos verificar el estado de tu suscripción". Código de error: 10000.SISTEMA OPERATIVO:Edición Windows 10 Enterprise LTSCVersión 21H2Instalado el 21/07/2024Compilación del sistema operativo 19044.6332COMPROBACIONES REALIZADAS:- Mi suscripción de Adobe es válida, está vigente y no se ha devuelto ningún pago.- Mis datos de login son correctos, puesto que pongo los mismos en la web de Adobe y entra correctamente (prueba de ello es que estoy escribiendo este mensaje desde la web, usando esta misma cuenta).- He
OS version: Windows 11 22H2, using Microsoft Edge (v142.x), Creative Cloud (v6.8x)Launching and signing in to the Creative Cloud desktop app works. Signing in to Creative Cloud via the browser also works.However, when I click “Open Creative Cloud app” from the Adobe Fonts menu, an error message appears.I have tried using Adobe Cleaner, reinstalling, and restarting multiple times, but the app still does not launch. I believe I have allowed the endpoints specified by Adobe, but the app still does not start. Please tell me how to resolve this issue. ■error messge「“The Creative Cloud app could not be launched. To manage fonts, open the app and sign in.”」(I am already logged in to both the browser and the Creative Cloud desktop app) ■Adobe fonts menu
For some reason, when I put in a filter or a gradient, there's these weird lines that appear and it messes with how I want certian images to look. I tried going through all of my settings, but nothing seems to fix this. Can anyone help me? I'll attach the screenshots to show what I mean.
Hola! No puedo reparar Creative Cloud, ni desinstalarlo, aparecen mensajes de error y no puedo solucionarlo. Tengo Imac M4 16gb.Me ayudan?Gracias!
My account have been suspended supposely for ''SPAM''. And To me it's false and unjustified . I just want to publish my creation here, to use it as a portfolio. My account as been suspended, I reveived an email from adobe and says ''Policy violation : SPAM'' with out explaining anyting. There's no way to contact any help center... so I'm stuck in a dead end. Is there any way to contact Adobe to have an explination...
There are NO files open in ANY program on my computer, and Illustrator, InDesign, and Photoshop are hogging ALL of my RAM. Since the last update, my computer has been glitchy, so I had a little check this morning and see THIS. We pay entirely too much for this subscription to have it bring our computers to a halt this way.
Anyone able to point me in the correct direction, I'm on 6.8.0.821 in creative cloud on both my mac and windows yet I'm still missing the 15.0 update. Highest I can go up to is 14.5.1. Almost like I'm stuck on 14.5.1Any help would be great! Thanks!
Subject: Formal Complaint Regarding Unprofessional Conduct and Misuse of Customer Information Dear Adobe Support Team, I am writing to file a formal complaint regarding a highly unprofessional experience I had with one of your sales agents, Pragyan. I have full screenshots of the entire conversation and can provide them upon request. I initially contacted Adobe because I wanted to purchase the Adobe Creative Cloud student plan. My question was simply about the pricing, as my friend—who is an active Adobe customer—recently received the same plan at a lower price. I shared my friend’s email only to verify the price difference, and made it clear that I was not requesting any action regarding his account. At the beginning of the conversation, the agent had no issue with the student ID I provided. In fact, he was fully prepared to proceed with activating the plan for me. However, the moment I mentioned that my friend had purchased the same plan for a lower price, the age
And gives error with "This took longer then usual .....". This happens since yesteday on both on my machines. It may be linked with login incidend for EMEA reported on status.adobe.com, but that is closed now and my problem still persist.
Ich möchte gerne temporäre Daten löschen, da meine Festplatte C ziemlich voll ist. Ich frage mich, ob C:\AdobeTemp mit C:\Benutzer\[Ihr Benutzername]\AppData\Local\Temp in der vorhergehenden Diskussion verwechselt wird.Im Ordner AdobeTemp ist 4,6 GB groß und es ist sinnvoll ihn zu löschen. Der andere Temp-Ordnern ist nicht so voll und könnte bleiben. Ich habe von den jeweiligen Ordnern einen Screenshot angehängt.Oder sind beide Ordner gemeint?
I'm about to migrate to a new Windows 11 PC and was planning on using Creative Cloud to transfer my Adobe apps. However, on checking CC only InDesign is showing in Installed Apps. Photoshop, Illustrator and Acrobat are missing. Any help much appreciated.
яHello Behance Team,I’m a professional designer from Ukraine, and I’ve been using Behance for years as a key platform to showcase my work and connect with international clients.Unfortunately, the “Send Proposal” and payment features are not available for Ukrainian users, as our country is not currently listed among the supported regions for Behance Payments.However, PayPal already operates in Ukraine, and many Ukrainian creatives work internationally, successfully receiving payments through verified PayPal business accounts.We kindly ask the Behance and Adobe teams to consider adding Ukraine to the list of supported countries for freelance payments and proposals.This would empower a large and active creative community here to collaborate safely and officially through Behance.Ukraine has thousands of verified professionals who already use Behance daily — designers, illustrators, photographers, and motion artists — and many of us rely on this platform for global visibility.Thank you for
I'm running Creative Cloud 6.8.0.821 on a mac book Pro M5 with Tahoe 26.1. When I run Etrecheck Pro I see that the applicationAdobeGCClient.app is frequently crashing. Crash report is attached below. Can anyone help me solve this issue? Thanks. Giorgio
I've removed the app en installed it again, but the problem is not solved.
Hi Team,it would be really useful to have a switch in AdobeUpdateServerSetupTool.exe to download only Windows OS related sources.It would save a lot of time and storage for companies using the AUSST solution for Windows platform only.Thank you for considering this.
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