Creative Cloud desktop

Bonjour,depuis quelques semaines je ne peux plus consulter le solde de mes crédits d'IA générative dans Creative Cloud. Voir le message en piece jointe.que se passe-t-il ?

Hello everyone, so the issue is simple, I can't open the apps, it requests me to buy them, on thye Creative cloud app I can see it says Your plan : Free membershipWhile if I click on Manage Account it shows Your plan : Creative Cloud Pro, also it says Free trial — 56 days left and under that my billing info. I tried loggin in in 2 different computers, I tried loggin out and in again, I tried fully updating my windows, I tried the chatbot but I got nothing usefull. If someone knows what could be the issue please let me know and I'll do my best to follow instructions and try everything out.Thanks in advance. Versions:Adobe Creative Cloud 6.8.0.821OS: Windows 11 Pro 25H2 Build 26200.6899 If more information is needed let me know

I have been using the Lightroom cloud app to store photos more long term but I'm wondering if I should move them to the creative cloud files. Is one storage option better than the other?

Aproximadamente cada semana aparece un mensaje en la ventana de mi escritorio diciendo que Creative Cloud ha detectado un problema y necesita reinstalarse. Tengo que pulsar el botón correspondiente, esperar a que se descargue el paquete y se ejecute la instalación. O bien CC no vale para nada o hay algún bug o una preferencia que desconozco y que produce esos fallos continuos. ¿Alguien podría informarme sobre qué tengo que hacer?ordenador: iMac 27"OS: Ventura 13.7.8 (22H730)

I am so aggravated that I don't feel like writing a professional post, so I'll just bulletpoint the stuff that drives me bonkers:Subscription cost goes up, while the apps get more buggy!CC app is an absolute joke. On desktop and online. Every single day, I have to jump thru hoops to get LIBRARIES to sync. Today, they won't sync at all. If I want to delete a bunch of photos from a library, i have to click the little trash can on EVERY SINGLE FILE. Why is that?InDesign is probably the single most unstable app in the group. It regularly shuts down anytime I try to use the text editor feature. Lately, it will quit when I'm not doing anything.  Adobe, do better, or cut your subscription rate to make up for your bug-infested apps. Adobe for the most part is the only game in town, I just wish they wouldn't act like it and kill all the bugs.

Hi, this alert window was prompted by my Mac OS upgrade to 14.3.1 last week, never saw this until then.So there must be a conflict between Adobe's current CC Content Manager and the new Sonoma Mac OS. How do I patch this- Is there a place I can find the most recent CC Content Manager app and reinstall it? I've updated my main (Ps Ai, etc) apps but it doesn't fix the alert window popping up 10-20x a day.I know that in 2022 Adobe CC lagged behind Ventura OS, so is this more of the same?https://helpx.adobe.com/download-install/kb/macos-ventura-compatibility-common-issues.htmlThanks so much.

Ich möchte eine Foto-Abo Jahreslizenz kaufen. Wie lange habe ich Zeit, diesen Code nach Kauf zu aktivierenn?

Hello, we have Zscaler implemented on our enterprise, the download Font functionality is not working because blocked from a ZScaler security rule inherent the OLD browser component used inside Adoble Clooud Desktop App on macos. The user agent string is Google Chrome (116.x) (Mozilla/5.0 (Macintosh; Apple Silicon15_6_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.190 Safari/537.36 CreativeCloud/6.8.0.821) that is marked as legacy and blocked on ZScaler.Please can update with latest user agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/141.0.0.0 Safari/537.36ThanksFrancesco

Adobe express keeps on saying "network issue refresh again"  after I try to access my documents. PLEASE HELP. Freaking out as I may have lost a 80+ long page document. I cannot access any of them. 

New bug this morning.  I can't preview any files associated with Abobe? The preview window in both Illustrator and windows explorer say " The file you are attempting to preview could harm your computer" . Don't know if there was an update or something. i made no changes from yesterday when it was working fine? Please help! Windows 11 PC.   

Hey guy; I'm having trouble uploading my jpg files to creative cloud in the desktop app. Whenever I try to upload it immediately says "unable to upload" and when I try to use the web option, there's no option for upload, only a create folder option. Has anyone else experienced this issue? if so, how did you resolve it?

Upgraded my Macbook Pro. I used the migration tool. While the Adobe Apps are there with all the associated information, upon boot up, there is is an error with CC. I can neither uninstall, reinstall, or repair it. The apps (such as Photoshop) will not uninstall either due to this issue. I cannot get any gurus on the phone as the tech support numbers have been disconnected. I am at a loss what to do. I can't include version number as I can't run it. Running Tahoe 26.0.1, but the problem started in Sequoia ( I updated the OS thinking that might help). All I have to do is start the laptop top get the error. 

I cant upload anything to CC lybraries are disabled. Whole section where are used to upload files is missing

Buen día comunidad. Desde hace unos días noto que CreativeCloud no carga por completo. Siempre hay un apartado (como historial, cuenta, plan) que tiene un fallo por lo mismo. Hoy por hoy ya no carga, o directamente no se ve, el apartado de Archivos que deberían estar guardados en la plataforma. Es decir no puedo acceder ni ver los archivos realizados en Illustrator, por ejemplo. Salvo que abra directamente el programa, pero se supone que todo debería estar en la plafaforma). ¿Alguien sabe por qué ocurre? Que yo recuerde no ha habido actualización alguna que indique que ya no estará disponible ese apartado. Cabe mencionar que he cerrado sesión y vuelto a entrar, he reiniciado el cpu y nada. Saludos. ps. Adjunto imagen donde se debería estar la opción de Archivos, que ya no está...

Hi, I can't connect to Adobe Stock. All I see is this message: The site is unavailable due to an AWS outage. Please check back later!

We have 20+ shared client CC libraries and some of them are loading and some of them are not, and its appears to be random. I have signed out and back in several times. Sometimes, zero libraries load; other times a handful of them load, but never all of them. last week we did not have any of these issues. what happened over the weekend? 

Today almost all of tabs are gone.Whats wrong?CC version 6.8.0.821Win 11

Hoje pela manhã, eu estava trabalhando normalmente quando ocorreu um erro que fechou todos os meus programas Adobe. Quando eu os reabri, todos mostraram uma mensagem como se minha conta Adobe não estivesse logada.Acessei o Creative Cloud e reconectei minha conta, que apresentou um comportamento estranho de dizer que haviam 2 computadores (meus antigos) logados na minha conta e que meu computador, que eu estava usando a minutos atras, não estava. Desconectei dos computadores antigos e acessei novamente pelo meu.Consigo abrir os programas, mas sigo sem conseguir acessar, as fontes do adobe fonts e a gestão de planos da minha conta. Alguém sabe o que está havendo?Conversei com alguns colegas e disseram que, para eles, estava tudo funcionando normalmente.Não estou conseguindo contactar o suporte da Adobe.

Some projects were shared with me through Adobe Creative Cloud. I am unable to view them in my "Projects" folder via my personal Adobe Creative Cloud app. Does anyone have an idea about what could be causing this issue? Any help would be much appreciated!

What kind of [abuse removed] thought it is a good idea to have users REINSTALL apps in order to change languages?! Why is there no option inside the app? Why even bother having an option in CC if I have to REINSTALL anyway? Is this 1999 or what? Do I need to insert a floppy disk to REINSTALL it too?! And Adobe has the audacity to ask money for this... [illegal activity removed].

Creative cloud 6.8.0.821Windows 11 24H2 26100.6725Let PC sleep overnight and wake it up.  There will be a message that creative cloud needs to be repaired.I expect that it should not constantly be repaired.Why is this happening?

Hello I recently purchased some products from Asus that offer an adobe suite redemption code. The code worked fine and in my adobe homepage I can see I have the 3 month plan but I cannot download the programs I need from the suite. I  can only download a trial or use online version.  Can someone who has encountered the same problem explain what to do?Should I register my credit card? 

HOla espero alguien me ayuda. Cambiare proximamente de computadora. Tiene poco que estoy subscrita a los servicios de adobe y cambiare en poco tiempo de computadora nueva. qusiera saber si tengo qeu sacar una nueva cuenta adobe y pagar nuevamente por los programas o solo con mi cuenta puedo instalarlos en la computadora nueva? gracias por sus respuestas. saludos!Miniso

Desde ayer tengo este problema, que entro a la aplicación de escritorio de Creative Cloud y me tira error de sincronización, tengo espacio libre y tengo conexión a internet, también al entrar me tira Error al instalar fuentes, no sé por qué pasa esto. Me pueden ayudar? Tampoco me deja ver información de mi cuenta en la aplicación ni en el navegador, no sé qué debería hacer?Adjunto las capturas de los errores que aparecen.