The official community for the Creative Cloud desktop app.
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As a Creative Cloud member, you have access to a host of benefits to keep you ahead of the curve and support your career growth. Over the past few months, we’ve added discounts on devices and exclusive offers to your membership. Here’s what’s new and how creatives like you are using your benefits to further their careers: Become an Adobe Certified Professional Get the credentials that set you apart by becoming an Abode Certified Professional. As a Creative Cloud member, you save 20% on online and in-person exams that connect your skills to in-demand jobs Learn more Get 'The Working Creative's Playbook' Learn how to overcome imposter syndrome and fuel your growth. Your membership gives you free access to ‘The Working Creative’s Playbook’ — a course led by digital strategist and personal branding guru, Goldie Chan Get the Course Access Savings and Special Tools
Hi everyone, I'm currently unable to access Photoshop or any other Creative Cloud app. When I try to open Photoshop, I first get this message: "We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide. Error code: 20400." After clicking "Try Again", it changes to:"Sorry, Photoshop has encountered an error. You will not be able to use Photoshop at this time. Please contact Customer Support and use the reference code 109 for more information on how to resolve this issue." Here’s what I’ve already tried:Checked my internet connection (it’s working fine)Reset the hosts file to defaultLogged out and back into my Adobe accountUninstalled the Creative Cloud app and all Adobe appsReinstalled everything freshLogged out and back in again after reinstall Apps are being launched through the Creative Cloud desktop app
In the CC Desktop app, when going to Updates, there should be a link to the "whats new" release notes so that users can make a more informed decision on whether to update or not. For example, if Photoshop has an update, over and above the internal link "View more...", it would be helpful to have a link to the full webpage:https://helpx.adobe.com/photoshop/using/whats-new.html
Hello guys I have a new Lenovo Laptop, with the same plan as on my old one. I use Lightroom to edit my photos and Bridgev to organise them. I really don't know why, but Bridge is not showing up on the CC. I already tried to download it via Webbrowser, it doenst work. Do you know this problem?
Good afternoon, I have a adobe membership for photoshop and lightroom. I had the adobe onlien cloud on my desktop installed. No all of a sudden i cant access the cloud and my programs. It says it acnnot connect to the adobe servers (eroor 206). It mentions something about firewall, connectivity problems. I have never had this problem, never changed anything. tried various fixes by deinstalling and installing, but the installing fails. When connecting to the adobe server i get a bad connection or 404 message. But my internet is ok. Please help! Gr Jasper
Is there a way to turn off the damned, time-consuming, arrogant Adobe font auto-activation crap for ALL PRODUCTS (yes, I know how to do it in InDesign etc.)? There is no limit for how much Adobe damages productivity. True experts. Shame on you.
I've been having this Libraries Sync Error in the Creative Cloud app now for about 4 years, and it
I had this happen this morning. It's been reported infrequently in other Adobe forums over the years, but not in the CC Desktop forum as far as I know. This was on Windows 10 Pro. The fix was simple: select the Uninstall option for the app using normal Windows controls, and then do a Repair. Done. The legacy fixes included deleting some objects and re-installing, but that doesn't seem to be necessary. The presentation was: click on the usual CC desktop shortcut, CC app window opens, but is blank. Hovering around on it might see the mouse sprite arrow change to a pointing hand, with no hovertip, and clicking it might work, and in one try, launched Illustrator. So it seems that it's just a matter of the window content not being rendered.
Bonjour, comment ne pas perdre les raccourcis clavier créées aux mises à jour de Photoshop ou Illustrator, beaucoup de temps perdu et d'énervement générés !
Hi! Had sync problem with adobeservers (error 20400). Did all stuff to get it goin until it was time for creative clouds repair tool. Did my deeds with it until finally uninstalled all apps asnothing worked.After that I installet CC and now my licenses are gone. Any help? (I am actually thinking were licenses gone before all ready, they should have been paid in june.) Win11, all uptodate.
Hallo Zusammen, der Fehler: "beim Aktualisieren der Creativ Cloud sind Probleme aufgetreten. Fehlercode 191" bleibt konstant bestehen. Auch der Support konnte irgentwie nichts machen, mir wurde aber zugesichert das das Problem bis zum nächsten Tag behoben wäre, inzwischen ist über eine Woche vergangen das Problem bleibt. Was ist da los? Hat Adobe da ein größeres Problem? Die Fehlermeldung hat inzwischen schon eine komplette Neuinstallation von Win11 ohne Übernahme der alten Einstellungen, Apps und Verzeichnisse. Also der Fehlercode191 wurde vor der Neuinstallation schon angezeigt und wird danach auch immer noch angezeigt. Alle unter "Fehlercode 191" angezeigten Lösungsvorschläge sind entweder nicht anwendbar oder bringen nichts.
Mehr als frustrierend.'Seit Tagen versuche ich die Creative Cloud zu starten.'Ständig erhät man die Fehlermeldung Abonemmentstatus kann nicht bestätigt werden. Deinstallation und Neuinstallation brachte keine Verbesserung.'verschiedene Foren durchsucht - auch keine Lösung.Was nutzt die schönste Testphase, wenn man tagelang damit beschäftigt ist, eine Lösung zu finden, um das Programm überhaupt erst einmal zu starten.'Achja - startet man die Creative App statt des einzelnen Programms wird man in einer Dauerschleife abgemeldet zur Neuanmeldung aufgefordert und wieder abgemeldet.Von Adobe hatte ich ich eigentlich mehr erwartet.'Kann jmd. helfen?
It would be useful to have a search tool to selecte inactive users at the storage section of the Admin Console. Otherwise an endless list of users is displayed where is impossible to select a specific user. Without this tool is useless to keep stored the files folders of the old users because is imposible to locate them.
Dear Adobe Support Team,My name is Lou-Ann, and I am a French student currently graduating. My school Adobe Creative Cloud license will expire in two days, so I created a new personal account and would like to transfer all of my files to it.However, the issue is that the graduation.adobe.com page appears to be down. I’m very concerned about potentially losing all of my work, including my End-of-Year Project. I’m currently trying to download everything manually, but it would be much easier if someone from the Adobe team could assist me with the transfer.I’ve attached a screenshot of the error I keep encountering when accessing graduation.adobe.com.Thank you in advance for your help.With best regards,Lou-Ann
Hello,The installer executable for Adobe Creative Cloud hosted at Adobe Creative Cloud download does not appear to be digitally signed. Because of this, SmartScreen in Edge treats it as a potentially dangerous download. Thanks!
This may violate the "respectful" part of guidelines so it may not reach the ears who need to hear this but there are so many painfully common disconnects with PS, FR and AI. Soooo many problems and shortcomings with Adobe's abysmal integration rollout with ipad - for something like 6 years and counting. If I could I'd use the money I spent on the first gen iPad Pro that had Adobe compatability and get a cintiq touch that actually helps instead of hinders stylus use and functions, I would. Maybe some compensation for all of us who spend so much time futzing around - using work arounds, redo's, and searching in vain for some scrap of information on "what we're doing wrong" or "what are we missing" in getting the systems to work together as they should. I've been paying Adobe for their software and using expertly reaching clear back to the earliest 2000s - so some news you may need to hear is that it's not our fault your systems causing so designers like me so muc
This morning I received an email with the subject "Your Adobe account is just for you," which, while understandable in its intent, implies an account sharing issue that does not apply to me. As a loyal Adobe user for over 20 years, I have never shared my Creative Cloud subscription.My current workflow, and that of many designers I know, involves utilizing Creative Cloud applications on both my office desktop and my home computer. This setup allows for seamless transition and productivity. Furthermore, when working remotely or on-the-go, I routinely deactivate one of these machines to activate applications on my laptop – a common practice to comply with the two-computer activation limit.The recent enforcement of the "programs only running on one computer at a time" aspect of the Terms of Service is significantly hindering my professional workflow. Like many designers, I often "multibox" projects, meaning I might be rendering a complex file on one computer while simultaneously working on
It's impossible to update Adobe Creative Cloud Desktop (and perhaps other associated software because of this). The attached message appears in all cases.
Tras canjear un codigo de creative cloud, la cuenta esta con problemas, no detecta el mes gratis y a parte de eso, todas las app que intento cargar quedan en blanco, y si intento ocupar alguna app, me dice que tiene un problema y no deja hacer nada. si alguien sabe que se puede hacer, les agradeceria mucho.
tengo varios usuarios que suben archivos pdf a la nube de adobe en dos carpetas diferentes.necesito poder descargarlos en carpetas locales de forma automática en carpetas con el mismo nombre, pero no encuentro la forma de sincronizarlas.la empresa tiene cuenta de adobe y todos los usuarios tienen su acceso personal.
Hi! 🙂In Express it is possible, with one Apple keyboard, with command + or command - zoom to change the view of the files on the screen. Why doesn't it work in the Creative Cloud app in teh "files" folder? Do we necessarily have to enter the image and manually click on + - at the bottm right or have I not yet found the solution that already exists? Thank you very much! 🙂
As a Creative Cloud member, you can access an incredible collection of 30,000 fonts in your membership. With such an extensive range at your fingertips, selecting the perfect font for your project has never been easier. If you haven’t checked out https://fonts.adobe.com/fonts/ you should see what you’ve been missing. Check out this article to get started with Adobe Fonts. Adobe Fonts offers thousands of fonts from over 150 type foundries as part of your Creative Cloud subscription. All fonts are licensed for personal and commercial use; read about the font licensing in full in the Terms of Use. The licensing information in these frequently asked questions applies to any fonts added through your Adobe account or added to a website with the embed code we provide. Fonts are added to your computer through the Creative Cloud desktop app. Dive into the world of typography and elevate your designs with the latest font trends. Your Creative Cloud membership makes it
I think that for free trials, you shoud be able to do withOUT credit card's. Like, you started out as a really good company, but now, you need credit card's for free trial's. And if you forget to cancel, then you need to pay. Sure, some services do remind you in advance to cancel, but I'm not alway's online. I can sometimes not be on my phone for a week! And that's my 1st reason, but still 1 more... ...And my 2nd reason is because I do not even HAVE a credit card, and I want to know if I like ot so I do not put ALL that work into making one until I know that I really like it! So that's why I do not think that we should need a credit card for free trial's!
Suddenly when I click on the icon in the Mac MEnu Bar on top of my screen a new screen is opening with all the apps. Earlier when I clicked on the Adobe CC logo, I could just choose my app like Lightroom or Photoshop. Now a whole new screen is opening. annoying! Can I change that somewhere? Thx
Much like every other program ever on Windows, add a right-click menu to the system tray icon to allow Creative Cloud to be completely exited.
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