Creative Cloud desktop

DisgruntledBoxParticipant

Subscription without GenAI featuresOpen for Voting

For the people who find GenAI tools buggy or cumbersome, and know the difference between AI via algorithms like object select etc., it might be nice to have a version of the Adobe subscription without Generative AI credits or features/tools - at a discount. The energy cost is a factor, but also, GenAI is reportedly still largely unprofitable in most cases based on the cost of energy and cooling required for processing and training. And that's likely a factor in justifying our subscriptions continuing to hike up in price (it's not like we don't get a cost breakdown to see what money is going where).  If you're a user not into the GenAI features, especially for ethical reasons, why should you shoulder some of that cost for others? I'm all for mutually beneficial things like debugging, but again - for ethical design reasons. And if you aren't using the features, your files should definitely be automatically opted out from any model training, in case they try to put that int

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Klaus5F8DInspiring

Adobe RAW - crop tool missing since latest update 17.2

Hi All,Raw ... where did the crop tool go?No more listed on right strip or hidden into somehting else ...?Feb. 2025, version 17.2 Thanks

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dunno hellingtonParticipant

Issue with Creative Cloud File Loading When Switching AccountsOpen for Voting

Hey,I've been experiencing an issue with Creative Cloud when saving and accessing my files after switching between accounts. I have both a personal and a school account, and lately, I haven't been able to properly load or download my files when switching. So far, this issue seems to only affect Illustrator, as I primarily save Illustrator files to the Cloud, whereas I store files for other apps on my PC. This has happened once before but was eventually resolved on its own. However, the problem has returned, and I’ve noticed that the issue persists even when trying to open these files on other devices. It seems to occur when I switch between accounts multiple times in a short period. Any insights on what might be causing this or how to fix it?Thanks! As shown below, even when the document appears to be fully "loaded," it remains stuck. I’m unable to cancel the process and ultimately can’t access my files unless I go through the browser instead. This workaround is frustrat

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Anonymous

Creative Cloud Desktop opens in old account

I have a paid account with a yahoo email username. When I try to run the exe file for any of the apps on my desktop, the Creative Cloud window opens up in an old gmail usernameI had years ago and prompts me to pay for a plan. Can anyone advise how to switch to my new username? I can't access any of the apps because of this glitch and I haven't gotten a resolution through customer service. Thanks!

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Gianluca_hwParticipant

Creative Cloud stuck on loading/initialize on Windows 11

Hello everyone,Recently I did the update from Win10 pro to Win11 pro, and the Creative Cloud Desktop app won't load the home panel, it only show something similiar to this message: "Loading the app is taking longer than usual. Restart Creative Cloud or restart your computer and try again."After reading this topic (and others similar to this) and after trying every possible solution (cleaning Windows, repairing system files, running CHKDSK, DISM, SFC, running Adobe cleaner tools, cleaning the registry, uninstall C++ distribution, disabling antivirus, etc.), I finally decided to take a closer look at the log file located at:C:\ProgramData\Adobe\UPI\Log\ECML.logIn the log, I noticed the following error:CExtensionManager::updateXManConfigFromCode: Can not find XManConfigThis clearly means the CC Desktop app can't read/write some files through its directories. This led me to suspect that the issue might be related to file permissions on the Adobe folders. Since Adobe relies on acc

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Refia NurParticipant

Library

hi, I'm using a business account for the adobe creative cloud team. there are two accounts in my account. an account has expired. the other is current. ancxal is logged in with the same mail. I can't get to my library. how can I transfer my library contents between accounts?

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digital paradiseInspiring

Not sure what all of these things are doing in Mac Utilities under Adobe CC folder

Mac Sequoia - 15.3.1.  I was not sure where to post this. It seems I had malware. BackService which was linked to CleverFiles and Disk Drill. I don't ever remenber installing Disk Drilll. I have removed all of those but when I did a spotlight search which showed this ni-NL.json. I followed link to Utilities - Adobe CC and found this. What is all of this Firefox stuff doing in the CC app? Should I delete it all and leave the 3DI folder or get rid of that too?     

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Shellie_Patterson0518Participant

PowerBI Connector to LGA ConsoleOpen for Voting

I work for a government entity and I would like the ability to display my LGA console licenses via a PowerBI dashboard.  My goal is to allow agencies/offices to view their license assignments without giving them console access.  I'm looking at LGA account apps like Acrobat, Photoshop, InDesign, etc.  And the agencies groups area already being assigned in the LGA console when we assign a license so I'm just wanting to display this information.

630

Pankaj_Wadalkar1860Participating Frequently

Adobe Creative Cloud not working properly

as u see in screenshot ACC only showing 2 menu option i tried reinstalletion but still having this issue,whenever i restart my ACC its gives me 501 error,also because of this issue i unble to access my libreries and adobe fonts

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TypoMan23Known Participant

How to remove CC logo from top menu bar on my iMac?

I don't want the logo there - how can I remove it? Thank you for any suggestions and help.

1720517

fransmertensParticipant

meldingen in creative cloud

In Creative Cloud krijg ik de meldingen enkel in het FRANS ondanks al de rest in het NEDERLANDS is. Hoe kan ik dit wijzigen.

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Ramiro CadenasParticipant

Creative Cloud wont load apps.Open for Voting

Hi I need help, been trying to send emails and crash reports for the past 3 weeks and got no help whatsoever.  I'll layout the problem and what I've tried already. So, first of all, one day Creative Cloud stopped loading my Apps. I tried the "Repair" option, log in, log off. Nothing works. Next step would be to Unistall the App - Well I can't!! When I try to Unistall it says that I have other Apps so it can't be Unistalled. So I try to unistall Premiere Pro, and It won't let me because it opens up Creative Cloud in order to delete it from there, and guess what! The Apps never seem to load.  I don't know what else to do honestly. Also it's worth to mention that I can't even you Premiere Pro because it crushes with an error, I've searched in YouTube and find an option that if you edit the preferences to open up with Windows 8 or something it'd be solved (I have windows 10), And yes it can run the program but is has like input lag and nothing really works.&nb

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Morgan27996768uk10Participant

Plus de visualisation des vignettes dans les bibliothèques des logiciels Photoshop, Illustrator...Open for Voting

Bonjour,J'ai un soucis depuis plus d'une semaine sur Photoshop / illustrator / indesign et bridge. Je n'ai plus la visualisation des vignettes dans mes bibliothèques.Tous les logiciels sont à jour avec les dernières versions mais rien ne s'améliore.Auriez-vous une solution car difficile de travailler à l'aveugle 😉 Merci à vous de votre aide.

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PixtakerParticipant

Can't Save, Save AS, or Save a copy as a jpg since updating 2/24/2025Open for Voting

Can't Save, Save AS, or Save a copy as a jpg since updating 2/24/2025

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Ad0obe KontolParticipant

How to Fix Limited Access,

I have a limit issue on my account, I got a limited access notification.I've tried to fix it using limited access repair software, recommended software from adobebut still the notification appears and I can't install other applications such as adobe lightroom and others.  I have end session for all devices, but I still get LIMITED Access!With this problem, I can't install any application, even though I subscribed to the photography plan for 1 year. This is certainly a loss for me!  I've tried various ways, but I can't fix it, including contacting the agent, but the agent doesn't even respond. Help please.

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dans46960483Participant

DREAMWEAVER E-COMMERCE INTEGRATIONOpen for Voting

DREAMWEAVER  E-COMMERCE  INTEGRATION OK !  All modern  sites  have  blogs  and  e-Commerce integration and  Contact Forms etc. With  DW  this is HELL, But  I did  manage  using   SnipCart integration by  adding   Script and  some  codeand  get  those  BUY  buttons  or  ADD-to-CART button  with product  QT.  and  definition and  the  Shopping  CART with paiement  method (Credit or Paypal)  and the CART Total on  the  top of my  website  etc.many hours of  coding and testing, but it  does  work well once  setup. But it  would be  much easier having  all  this   INSIDE  DW. !!Most  new  Website builder  do have  this  integration. (Wappler)  The  assets   tool bar

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Maya34779527o23lParticipant

Creative Cloud is starting on its own and repeatedly showing the same error message.Open for Voting

I recently uninstalled the 2023 versions of some Adobe apps including Bridge (since the 2024 versions were alreadt installed). Now Creative Cloud keeps opening itself up and asking me "Before we uninstall the app, please tell us if you'd like to keep or remove notifactions, alerts, interface settings, plugins and other preferences." Removing preferences may prevent them from being migrated to newer versions of the app."I have tried each of the three options: Cancel, Remove, and Keep to no avail; the app continues to start itself and ask me this. (It did it three times while typing this message, each time switching over to CC and out of this browser window entirely). Needless to say, this is causing some serious issues with me using my computer for any length of time. How do I make this stop?

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Gixxxa75Inspiring

scroll bar font list Wacom UI issueOpen for Voting

Could we have a big fat chunky scroll bar for the fonts list in the CC app as per other pages in the app please. The current implimentation doesnt allow for wacom tablet users who have no scroll wheel to hand to make the scroll bar visible. https://community.adobe.com/t5/adobe-fonts-discussions/how-do-i-scroll-through-fonts-in-creative-cloud-add-fonts-not-ai-or-photoshop/m-p/15170181#M11552 Edited for poor spelling and link to fonts forum.

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Emily35102602mzehParticipant

Creative Cloud Error Symbol

My Adobe Creative Cloud App is showing with this red triangle symbol. I assume there is an error that needs resolving. When I open the app, ther is also an arrow symbol on the cloud icon (see below). But there doesnt appear to have any explanation of what the error is and how to fix it! Can anyone help?

4676

Mikael_Jacob7130Participant

Arquivo da nuvem sumiu

Olá! Estava trabalhando a tempos em uma identidade visual e possuindo todos os arquivos salvos na núvem da Adobe e após algumas semanas sem mexer nele, não o acho de forma alguma. Gostaria de pedir ajuda a respeito disso!Era um arquivo de photoshop salvo na nuvem.

3203

Sam T_Uy5006Participant

Can't Install Anything (Video Attatched)

Hi, I need to use Adobe After Effects for an assignment.I've used adobe apps before on my laptop and at school computers but on my desktop (Windows 11) I seem to suddenly keep running into problems.First I try installing After Effects independently and keep running into error 206. I go through every solution, including turning off my firewall but nothing works.I get the reccomendation that I install the Creative Cloud app to manage installations and apps through there.I download Creative Cloud completely fine, but now I'm running into error 118 which is strange because my connection is completely fine! Additionally, it seems like the error keeps popping up erratically. I know 118 typically signifies a problem on the users side but this just doesn't seem right. I have a video attatched showing what I'm talking about here. Any help on finally getting After Effects to install so I can do my assignment?

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Nick StevensonParticipant

Creative Cloud Program Update Bandwidth Issue.

Creative Cloud has been using all my bandwidth for all updates on my Windows 11 laptop for the last 2+ years. Now it has become quite annoying as it makes every other internet connected device unable to function properly. I say now as I have recently moved from Sky TV delivered by satellite to Sky Stream - TV services delivered over the internet. I have a broadband service that, in all other circumstances, more than delivers for my household's needs at average 75 Mbps. Except when Adobe Creative Cloud has updates - when everything else comes to a halt. I've looked in CC's 'Preferences' and there doesn't seem to be any way of limiting updates bandwidth use.  Am I missing something?

5087

aleydab92154633Participant

CC libraries not showing? Photoshop, Illustrator, INDD

I was not paying so much attention to it but now I really need to work with assests across the apps. Any idea 

2143

dawns78082388Participant

Adobe Cloud Desk Top Is Missing It's App IconsOpen for Voting

Good morning,I have some concerns about this new interface or if this is an issue on some update I have had.  Please look at the image and tell me why has the icons been removed? I liked the previous look and it was much easier to use and interact with.  What can I do to go back to the previous version? 

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