Creative Cloud desktop

user9328928938Participant

Can't uninstall Creative Cloud Extras

Mac user here. I just uninstalled the Creative Cloud Manager  (I used the Adobe uninstaller) but a pop up shows saying 'Uninstallation of Creative Cloud desktop completed with errors'. I checked my launchpad and two apps/files remained which was the Creative Cloud Content Manager and Core Sync. I've tried to uninstall it again but the same pop up appears. Tried restarting my laptop many times still here. Tried to look for a solution online but no has the answer I'm looking for.. Some screenshots for reference:  Please help. I really want to remove it.

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stuart5FF0Participant

macOS - Adobe Creative Cloud Packaging for SysAdmins is HORRIBLEOpen for Voting

The packaging process for macOS Sysadmins to make Adobe Creative Cloud Desktop available to non-administrative users is absolutely horrible!It makes absolutely zero sense to login to the Admin Console to configure an installer, so we can then download a downloader (that's not signed or notarized by the way) that downloads a Bundle Package (a method that Apple have discouraged for years). Then, using an MDM - in my case JAMF - to deploy the package requires zipping the PKG so it can be deployed to endpoints, but every time, something goes wrong with the ZIP/UNZIP process, so it breaks.There are several best-practices being ignored. i.e. - Configuration via Apple Configuration Profiles or even MCX instead of customising the package every time- The Download Helper is not signed or Notarized, requiring either disabling GateKeeper or removing the com.apple.quarantine X Attribute from the downloaded .app- Providing Bundle Packages instead of Flat Packagesor- Put the software into the Ma

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Huw32565062ekhrParticipant

Greater control for Add-Ons within the Adobe Admin ConsoleOpen for Voting

Currently you only have 2 options within the Adobe Admin Console:       1. Block all add-ons for all users.      2. Allow all add-ons for all users.We believe this lacks the necessary access controls, espcially within education tenancies, and needs to be developed to allow System Admins to select which add-ons are available to which group of users.We currently want allow Google Drive and OneDrive for all users, as we already use Google Classroom and MS Teams. However, we cannot do this without allowing other storage, AI related, and other add-ons which wouldn't be suitable for schools and espcially learners. Enhanced controls should be developed so we can restrict all add-ons until they're reviewed, and make available for a specified target of users.

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piercejacksonParticipating Frequently

QUIETLY UPLOAD TO FRAME.IO WITHOUT COLLABORATORS BEING NOTIFIEDOpen for Voting

I want to be able to upload to Frame.IO without any of my collaborators or team members knowing. And then trigger a notification later in time when I want them to be able to view the new uploads, and possibly be able to schedule the time of when that notification will go out. Multiple reasons for this: For instance, if I am editing overnight and I don't want the notification of the new upload to be missed when they wake up in the morning. Or if I am editing on the weekend I don't want the other people involved to see the notification until business hours on Monday. If they get it Saturday they might forget about it when they are back in the office.  The other reason: I am uploading tests for the sake of comparison viewing with existing edits, I don't want to overload the team members/ collaborators with notifications so that they will then miss the actual notification when it is time for them to review.  PLEASE PLEASE PLEASE!

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Ramil33529223i74wParticipant

Hello, I live in Russia, I have the same problem, I recently bought a Creative Cloud subscription. after that I downloaded creative cloud to my laptop, then launched it and entered my login and password, after which the following message appeared: you have logged out of the system, you must log in to continue. Damn, I already wanted to go in.: what should I do, friend? help please

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Reid24717766o4j9Participant

Use Azure AD sync for Trustee Admin ConsolesOpen for Voting

According to the FAQs here, "The Azure Sync can only provide user management for the primary Admin Console in a primary-trustee Admin Console relationship. Any trustee Admin Consoles can take advantage of single sign-on with the federated directory but must use a separate form of user management (such as CSV manual upload, User Sync Tool, or User Management API.)" This idea is to expand the Azure AD sync cababilites to include trustee admin consoles. The current offering requires organizations to maintain additional code, processes, and/or jobs to sync users to the trustee consoles. It would be nice to be able to do everything within Adobe Cloud and Azure AD.

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NEO7th20690369Participant

متى ستدعم ادوبي تطبيقاتها باللغة العربية؟Open for Voting

نحن خبراء معتمدين من أدوبي ومستخدمين عبر  منذ أكثر من عقد ولا نرى من أدوبي اهتمام باللغة العربية!متى سيتم دعم اللغة العربية بالشكل الكامل؟!  

2181

67martinInspiring

CC fonts

Hi, I can't see the fonts used in the CC app. It reports this: 

5251

Sean30206362811rKnown Participant

Frequent Account sign-out, inability for CC to handle sessions correctly.

 Searched this issue on this forum and there are no solutions.  As a tech, I have seen this for years across various clients and I do not know why it has not been resolved.  However, as an issue it is insanity how much time and frustration is caused by this when you need to WORK and before you can read a PDF or work in any app you have to sign in... often and also sign out of the same device you're already technically signed into because Adobe doesn't want to bother to deal with how it handles sessions and identify devices. I'm finding after installing updates or rebooting my system I'm promted to sign in much to often.  If it were once a month I could deal, but it can be multiple times a week.Once signed in I'm again prompted with a device activation limit, even though it's the same device that has already been signed in. I'm going to keep this short.  These are professional products, with high monthly subscription fees, that people depend on to work

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Skata100Participant

I cannot uninstall this software.

I have deleted every single app that 'requires' Creative Cloud.Yet your program continues to tell me I have apps that 'require' Creative Cloud. I don't even have a Creative Cloud account to log in with. I'm sick of seeing the software running in the background, and how you guys force me to open the window to exit the program. It is deceptive to not give me a simple option to uninstall your software. A company of your stature should have issues like this taken care of. This is just obviously keeping your software installed on peoples PCs. I don't see myself using your products as a go-to in the future if this is how things are. I would like a solution to uninstalling your software, other than spending the next two days getting my PC ready to factory reset. Thanks.  

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DieguchisParticipant

Installation of Creative Cloud cause my Mac to get completely locked out, just like A VIRUS !!

Hello,I am on a 2019 Macbook Pro 16 Inch, MacOS Ventura, 13.5.2.   2.3 GHz 8-Core Intel Core i9,Graphics Intel UHD Graphics 630 1536 MB,Memory  16 GB 2667 MHz DDR4I was running Adobe PDF Reader, and in order to get a specific feature I needed, I upgraded to Adobe  Creative Cloud Acrobat Pro. Immediately after I installed the app, it COMPLETELY blocked my computer.  I couldn't access other apps with Commnad-Tab, I lost access to the Finder, so I couldn't even attempt to delete the App from my computer, It wouldn't allow me to access the Force Quit utility, and it wouldn't start Creative Cloud Acrobat either.  It made the computer completely unworkable.  I couldn't even turn restart the computer, I had to turn it off.I turned on the computer again and it was STILL blocking my access to Creative Cloud and Finder, and I still could not access the Force Quit utility.  Creative Cloud was acting like A VIRUS !!  The Creative Cloud UNINSTALL ut

3171

Stephanie J BParticipant

Add Ability to Sort and Filter Files in CC LibraryOpen for Voting

It would add to the usabiity of the files within the Library if each group could be filtered and sorted. 

770

yxshieeParticipant

Planı kulanamıyorum

merhabasatın almış oldugum plan almamış gibi gözüküyor ve planı kullanamıyorum bunu nası düzeltebilirim ?

1601

MrGlennJonesKnown Participant

CoreSync.exe is causing Explorer.exe to crash in Windows 10

Since the latest creative cloud update, I've been experiencing explorer.exe crashing and reloading in windows 10, after investigation i have seen large cpu spikes and using proccess monitor seen the process coresync.exe just before explorer crashed. Disabling the creative cloud app and CoreSync.exe has resolved my issue.

21691

jeva72Known Participant

Uninstall Adobe appsOpen for Voting

Why is it only possible to uninstall adobe apps via the adobe cc app? In order to uninstall from a laptop that is no longer in use, it first launched the adobe cc app, had to log in, needed a verification code to my mobile, then I had to update the adobe cc app and only then could I uninstall adobe products from my computer. (After I had to stop the automatic updates for every app ... nice!)A normal windows uninstall would have taken a few minutes, but the adobe cc app uninstall took more than half an hour, and by the way, adobe has nothing to do with me wanting to get one of their products off my computer.And no, I don't care about all the software bs, like all other programs, I should be able to uninstall it easily in windows settings. Thanks. 

4603

jeremiahbeathamParticipant

The un-uninstallable program

I can't for the life of me uninstall Creative Cloud. I'm looking to do a hard reset and I can't get CC uninstalled. I've run each of the uninstallers independently, but when I go to uninstall it gives me the option to "uninstall or repair" and when I choose to uninstall I'm told I have apps that still depend on CC. How do I fix this situation?

2721

Olivia33274662jg5rParticipant

How to download Premiere Pro

I have a MacBook Pro and it said I didn't have the right updates to download preimere pro. Even after I updated my computer, it still didn't work. Any tips?

1881

gvwalsh1Participant

Spurious unable to validate subscription status error

This is a longstanding Creative Cloud issue (happening though many versions over at least the past 2 years).  I am currently running Windows 10 Pro version 21h2 on a Dell 2 processor desktop with 48 Gb of RAM.  After a period of working correctly for a few weeks, I receive an unable to verify subscription status error from one of the apps, usually Acrobat, Bridge or Photoshop and am unable to use any of my Creative Cloud Apps.  This situation is permanent until I log out of Creative Cloud and log back in...a tedious process.  Then everything works again for some time, usually a week or two.  This is a very annoying bug because it usually happens when I am in a hurry.  

4738

Liene28136142qm8uParticipant

Field size

Hi, I have an irregular shape. Does Adobe have any program that calculates shape field size (cm2)?

951

Pablo5EEEParticipant

I want to close creative cloudOpen for Voting

Hey, i don't want to "hide" CC, I want to close it when I'm not using an adobe app, don't need another process consuming resources from my computer just because...

1151

Kelvin33264422b99fParticipant

Lightroom Print ModuleOpen for Voting

The new Lightroom needs a print module like Lightroom Classic has. Makes zero sense that there is no print module, that is the purpose of Lightroom. Some people do actually have printers the last time I checked. Unfortunately, I won't be using Lightroom, although I like some of its handling features, it is worthless to me without a print module. Now if Lightroom Classic goes away, Houston, we have a problem!

2241

ASHWIN33314161lwzjParticipant

Request for Assistance with Desktop App Issues

 Dear Adobe Support Team,I hope this email finds you well. I am writing to request assistance with some issues I've been experiencing with my Adobe desktop applications.Over the past few days, I have encountered recurring problems, including [describe the specific issues you're facing, such as application crashes, errors, or any other issues]. These issues are impacting my work and productivity.I have tried [mention any steps you've already taken to resolve the problem, such as restarting the application or updating it], but the problems persist. Therefore, I am reaching out to Adobe's support team for guidance and assistance in resolving these issues.I would greatly appreciate it if someone from your technical support team could look into this matter and provide a solution as soon as possible. Please let me know what additional information or diagnostic details you may need from me to address these problems effectively.I understand the importance of Adobe's applications in my dai

931

CurreyParticipant

Font management in Creative Cloud needs QoL featuresOpen for Voting

Moving font management away from fonts.adobe.com and on to Creative Cloud makes sense, however, I'd love to see a few improvements to make things smoother. There are missing organisational elements that existed on the website, and there is an oportunity to add other quality-of-life features to better assist font management:Previously, we were able to favourite fonts under the font management section of the website before removing. I would love to see this feature return under Creative Cloud. Sometimes, when removing fonts, I like to be able to favourite a certain font so I can easily find it again later (or to tell future self that I have previously used this as I am sifting through new fonts).Right now, to remove fonts, we need to tap the kebab/dot menu button icon and select 'Remove font'. Multiple taps here are ok when removing the occasional font, however, I usually only use this management tool when I am removing batches of fonts. I'd love to have a 'Select …' type button tha

1951

MichaelBeeParticipant

Quick actions tab not appearing in Creative Cloud app

I cannot get the new quick actions tab to appear on my Creative Cloud app. I have made sure I have the latest version and also tried reinstalling from scratch to no avail. I have also tried going to "What's new..." and clicking the "Try it now" button. I get a red pop-up that says "Something went wrong." I have a MacBook Pro 16-inch 2021, with an M1 chip. I am running Ventura 13.2.1. The feature is working for my co-workers, and I'm pretty mystified. Thanks for any suggestions.

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